Evaluasi Waktu Tunggu Pelayanan Resep Obat, Penolakan dan Substitusi Barang, dan Analisis Kesesuaian Resep Pasien Diabetes Melitus di Apotek Kimia Farma Pondok Gede Bekasi = Evaluation of Waiting Time for Prescription Drug Services, Refusal and Substitution of Goods, and Patient Prescription Conformance Analysis for Patients with Diabetes Mellitus at Kimia Farma Apotek Pondok Gede Bekasi