Manajemen pelayanan inklusif : potret implementasi dan langkah pengukuran

Manajemen jasa terpadu (total service management)/M.Nur Nasution

Analisis waktu tunggu pelayanan resep di instalasi farmasi unit rawat jalan Rumah Sakit Awal Bros Bekasi tahun 2015 = Analysisi of waiting time prescpriped service in installation of pharmacy outpatient Awal Bros Hospital Bekasi in 2015

Analisis pengaruh service quality restoran terhadap consumer attitudes toward brands dan brand preference studi kasus restoran casual dining di jakarta = The effect of restaurant's service quality towards consumer attitudes toward brands and brand preference case study casual dining restaurants in jakarta / Novasari Putri Wulandari

Laporan magang di Divisi Usaha Retail dan Ancillary PT Angkasa Pura Solusi di Bandara Soekarno-Hatta, Tangerang dari 1 Agustus - 31 Oktokber 2022 = An Internship Report In Retail And Ancillary Business Division Of PT Angkasa Pura Solusi At Soekarno-Hatta Airport, Tangerang From August 1St - October 31St 2022