Flynn, Nancy
The ePolicy handbook: desingning and implementing effective e-mail, internet and software policies
AMACOM, 2001
 Buku Teks
Peek, Jerry D.
MH and XMH : e-mail for users and programmers
O`Reilly and Associates, 1992
 Buku Teks SO
Flynn, Nancy
The e-policy handbook: rules and best practices to safely manage your company's e-mail, blogs, social networking, and other electronic communication tools
American Management Association, 2009
 eBooks
Anita Rosalina
Pengaruh budaya partisipasi melalui internet terhadap keterlibatan warga negara : studi pada mahasiswa Universitas Indonesia = Effect of participatory culture through internet on the citizen engagement : study on regular students of University of Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi Open
Maria Malakalamere
Analisis pengaruh permission e-mail marketing terhadap brand image dan perilaku konsumen Starbucks Indonesia = Effect of permission e-mail marketing on brand image and consumer behavior Starbucks Indonesia / Maria Malakalamere
2017
 UI - Tesis Membership