Layanan referensi sebagai representasi perpustakaan perguruan tinggi: studi kasus di Perpustakaan Universitas Indonesia = Reference service as representation of college library: case study in University of Indonesia Library

Layanan referensi perpustakaan perguruan tinggi : studi kasus perpustakaan Universitas Indonesia = Reference service at the academic library : a case study at the University of Indonesia's library

Strategi Implementasi Customer Relationship Management (CRM) oleh Account Executive dalam Meningkatkan Loyalitas Pelanggan di PT Debindo Mega Promo = Implementation Strategy of Customer Relationship Management (CRM) by Account Executives in Enhancing Customer Loyalty at PT Debindo Mega Promo

Analisis customer relationship management (CRM) dalam upaya menjaga image setelah aktivitas rebranding studi kasus pada OLX Indonesia = Customer relationship management (CRM): analysis in maintaining image after rebranding activities case study in OLX Indonesia

Persepsi pustakawan terhadap kegiatan layanan sirkulasi dan layanan rujukan studi kasus Perpustakaan Universitas Indonesia = Perception of librarians on activities of circulation services and reference services a case study in Library University of Indonesia