Kesenjangan antara nilai ekspektasi dan aktual konsumer ketika terlibat dalam pengalaman belanja online = The Gaps between consumer perceived and actual value when engaging in online shopping experience

Munculnya internet sebagai media baru : Memahami perilaku konsumen terhadap Online Shopping di Jakarta = The emergence of internet as new media : understanding consumer behavior towards Online Shopping in Jakarta

Dasar-dasar pemasaran / Philip Kotler

Peran social media marketing dan environmental knowledge terhadap purchase intention produk green skincare = The role of social media marketing and environmental knowledge on green skincare purchase intention

Pengaruh Green Human Resources Management dan Corporate Social Responsibility terhadap Environmental Performance: Employee Green Behavior sebagai Variabel Mediasi = The Determinant of Environmental Performance: Employee Green Behavior as Mediating Variable