Gould, Jonathan W.
Conducting scientifically crafted child custody evaluations
Sage, 1998
 Buku Teks
Laniyati Hamijoyo
Is quality of life of lupus better than systematic sclerosis?
University of Indonesia School of Medicine, 2019
 Artikel Jurnal
Budy
Perbaikan kualitas dimensi lingkungan fisik dengan pendekatan model servicescape untuk meningkatkan penjualan pada warung 91 = Improving the quality of the physical environment dimension with the servicescape model approach to increase sales at warung 91
Univesitas Indonesia. Fakultas Ekonomi Dan Bisnis, 2018
 UI - Tesis Membership
Barnett, Ronald
Improving higher education: total quality care
Open University Press, 1994
 Buku Teks
Turban, Efraim, 1930-
Information technology for management : improving quality and productivity
John Wiley & Sons, 1996
 Buku Teks