The effect of store image and service quality on private label brand image and purchase intention. case study: lotte mart gandaria city. / Nosica Rizkalla, Leis Suzanawaty

Pengaruh e-service quality terhadap Brand Trust pada penyedia jasa e-ticketing di Indoneisa : studi pada situs tiket.com = The effect of e-service quality towards Brand Trust on e-ticketing service providers in Indonesia : study on tiket.com website / Puteri Rengganis

Relationship beetwen service quality and behavioral intentions: the mediating effect of customer satisfaction / Azman Ismail; Ilyani Ranian Rose; Rabaah Tudin; Norazryana Mat Dawi

Analisis Kualitas Layanan Perusahaan Ritel Perkakas Merek Global Dan Merek Lokal. (Studi Pada Ace Hardware Indonesia Dan Mitra 10 Yang Lokasinya Berdekatan) = Analysis of Service quality on Global and Local Brand Tools Retailer (Study at Ace HArdware Indonesia and Mitra10, where located adjacent)

Dampak sistem perizinan online terhadap kualitas pelayanan informasi dan investasi terpadu di Ditjen Mineral dan Batubara = Impact online licensing system on service quality in integrated information and investment service at directorate general of mineral and coal / Dedy Afriyanto