Pesaing BNI dilihat dari kepuasan atas pengalaman perbankan dan customer attachment serta evaluasi BNI terhadap bank pesaing berdasarkan kepuasan dalam menggunakan layanan ATM dan Kantor Cabang di DKI Jakarta = BNI competitors based on banking satisfaction and customer attachment and evaluation from competitors in satisfaction using ATM and branch offices in DKI Jakarta / Adi Saputra

Analisis pengaruh faktor makroekonomi dan bank specific terhadap non performing loans sektor perbankan di Indonesia = Effects of macroeconomics factors and bank specifics towards non performing loans banking sector in Indonesia

Penerapan gugatan sederhana dalam menyelesaikan sengketa kredit perbankan: studi di Pengadilan Negeri Jakarta Selatan = The small claim court implementation in settling banking credit disputes: study in the South Jakarta District Court

Kompetisi perbankan, diversifikasi pendapatan bank dan stabilitas sistem perbankan: kasus perbankan Indonesia = Competition revenue diversification and banking stability Indonesia banking industry case / Zulkifli

Kriteria pemilihan nasabah dalam menggunakan produk pembiayaan syariah produktif dan konsumtif : Studi pada nasabah bank syariah di Jakarta = Customer selection criteria in using of productive and consumptive islamic financing products : Studies in Islamic bank's customers in Jakarta