Harmon, Paul
Business process change : a business process management guide for managers and process professionals
Elsevier, 2014
 eBooks
Weske, Mathias
Business process management ; concepts, languages, architectures
[, Springer-Verlag], 2012
 eBooks
Kartika Widya Pratiwi
Peningkatan efisiensi proses pemeriksaan AFE (Authorization For Expenditure) dengan menggunakan metode Business Process Reengineering = Improvement of reviewing AFE (Authorization For Expenditure) process efficiency by using business process reengineering method
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Hilma Nur`aini
Analisis internal proses e-business pada PT Perhutani Alam Wisata (Palawi Tour & Travel) = Internal analysis e-business adoption process at PT Perhutani Alam Wisata (Palawi Tour & Travel)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi (Open)
Rosen, Anita
The e-commerce : question and answer book a survival guide for business managers / Anita Rosen
Amacom Books, 2000
 Buku Teks