Phillips, Jack J.
ROI at work: best-practice case studies from the real world
American Society for Training and Development Press;, 2005
 eBooks
In action: measuring ROI in the public sector
Jack J. Phillips, Patricia Pulliam Phillips, editors
[American Society for Training & Development Press;, ], 2002
 eBooks
Easton, Geoff
Learning from case studies
Prentice-Hall, 1992
 Buku Teks
Roulstone, D. Brian
ROI for technology projects : measuring and delivering value
Butterworth-Heinemann, 2008
 Buku Teks
Phillips, Patricia Pulliam
Measuring the success of coaching: a step-by-step guide for measuring impact and calculating ROI
American Society for Training & Development, 2012
 eBooks