Pengaruh customer engagement pada mobile application terhadap brand loyalty studi pada nike running application = The influence of customer engagement in the mobile application toward brand loyalty study to nike running application / Tama Ulita Situmorang

Faktor-faktor yang berkontribusi terhadap loyalitas konsumen dalam keputusan pembelian produk dan atau jasa Jakarta L'beauty skin dan beauty care tahun 2012 = Contribution factors of customer loyalty in purchasing decision in Jakarta L'beauty skin and beauty care in 2012

Pengaruh relationship marketing terhadap customer loyalty: studi pada loyalty program "Love your body club" The body shop = The effect of relationship marketing towards customer loyalty: study on loyalty program "Love your body club" The body shop

Dampak Green Marketing Mix, Green Image, Green Satisfaction, dan Green Trust pada Green Customer Loyalty: Green Cosmetics Indonesia = Impact of Green Marketing Mix, Green Image, Green Satisfaction, and Green Trust on Green Customer Loyalty: Indonesia's Green Cosmetics

The eternal e-customer : how emotionally intellligent interfaces can create long-lasting customer relationships