Analisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan, loyalitas pelanggan dan citra merek hotel berbasis syariah (Studi kasus: Hotel Sofyan) = Effect of service quality on customer satisfaction customer loyalty and brand image of sharia compliant hotel (Case study: Sofyan Hotel)

Persepsi pemuda terhadap lingkungan jasa kualitas makanan, harga, kepuasan dan loyalitas pada tiga jenis restoran ( fine dining, food court, dan fast food ) = Youth perception of service environment food quality, price, satisfaction and loyalty in three types of restaurants fine dining food court, and fast food

Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Taksi Blue Bird = The Impact of Service Quality towards Customer Satisfaction on Blue Bird Taxi

Pengaruh kualitas jasa terhadap kepuasan pelanggan dalam membangun loyalitas pelanggan (studi kasus pelanggan multi media akses PT. Telkom)

Pengaruh kualitas layanan dan kepuasan terhadap loyalitas nasabah layanan cash management Bank UOB = Influence of service quality and satisfaction and customer loyalty of cash management services Bank UOB