Gargiulo, Terrence L., 1968-
In the land of difficult people: 24 timeless tales reveal how to tame beasts at work
American Management Association, 2008
 eBooks
Surviving field research : working in violent and difficult situations
Chandra Lekha Sriram
Routledge, 2009.
 Buku Teks
Endang Mariani Rahayu
Ketika Kayau menjadi pilihan: peran arketipe budaya dalam mengubah Orang ―Biasa menjadi ―pelaku Kayau = Understanding Kayau: the role of cultural archetype in turning ordinary people into Kayau Perperator
2016
 UI - Disertasi Membership
Hepner, Harry W.
Perceptive management and supervision : insights for working with people
Prentice-Hall, 1961
 Buku Teks
Given, William B.
Buttom-up management: people working together / by William B. Given
Harper & Brothers Publishers, 1949
 Buku Teks