Hutapea, Marchia Gloria
Hubungan antara perceived risk dan trust pada konsumen belanja online = The relationship between perceived risk and trust among online shopping consumer
2014
 UI - Skripsi (Membership)
Hubungan antara perceived risk dan intensi repurchase pada konsumen belanja online = The relationship between perceived risk and repurchase intention among online shopping consumers / Fitri Rahmiyani
2014
 UI - Skripsi (Membership)
Raden Siti Nabila Widya Renjani
Kesenjangan antara nilai ekspektasi dan aktual konsumer ketika terlibat dalam pengalaman belanja online = The Gaps between consumer perceived and actual value when engaging in online shopping experience
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Makalah dan Kertas Kerja
Zana Cobhita Arethusa Siswanto
Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Rindayu Resti Wandari
Hubungan antara e service quality dan trust pada mahasiswa konsumen belanja online = the relationship between e service quality and trust among college student online shopping consumer / Rindayu Resti Wandari
Fakultas Psikologi Universitas Indonesia, 2014
 UI - Skripsi (Membership)