Erwin Yulianto
Mobile instant messaging use and organizational communication satisfaction
Medwell Journals, 2016
 Artikel Jurnal
Erwin Yulianto
Penggunaan teknologi komunikasi: faktor dan pengaruh terhadap kepuasan komunikasi organisasi studi atas penggunaan mobile instant messaging whatsapp pada inspektorat utama badan pemeriksa keuangan Republik Indonesia = Communication technology use factors and effect on organizational communication satisfaction study of use of whatsapp mobile instant messaging on inspektorat utama badan pemeriksa keuangan Republik Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Tesis (Membership)
Theresa Victory Gloria
Analisis loyalitas pengguna aplikasi mobile instant messaging menurut perspektif network externalities dan flow experience: Studi kasus line mobile instant messaging = Analysis of mobile instant messaging application's user loyalty with the perspectives of network externalities and flow experience: Case study line mobile instant messaging./ Theresa Victory Gloria
2014
 UI - Skripsi (Membership)
Flynn, Nancy
Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication
[American Management Association;, ], 2004
 eBooks
Irwansyah
Penerimaan teknologi instant messaging dalam mendukung branding bisnis startup (Prosiding The Power of Communication Conference 2016 : Komunikasi digital, kreativitas dan interkonektivitas)
Universitas Mercubuana, 2016
 Artikel Jurnal