Analisis Kinerja Layanan di Rumah Sakit Kelas D Pemda DKI Jakarta = Analysis of Service Performance at DKI Jakarta Government Class D Hospital

Analisis Pelaporan dan Pertanggungjawaban Pengelolaan Keuangan Rumah Sakit Badan Layanan Umum Daerah (BLUD) Pemerintah Provinsi DKI Jakarta = Analysis of Reporting and Accountability of DKI Jakarta Province Regional Public Service Agency Hospitals Financial Management

Evaluasi tata kelola Rumah Sakit badan layanan umum pada 4 Rumah Sakit vertikal kelas A di Jawa dan Bali = Hospital governance evaluation of public service agency at 4 type A vertical hospitals in Java and Bali

Analisis Pemanfaatan Layanan Rawat Inap di Rumah Sakit Kramat 128 Jakarta Pusat = Analysis of Utilization of Inpatient Services at Kramat 128 Hospital in Central Jakarta

Hubungan karakteristik pasien, kualitas layanan dan hambatan pindah dengan loyalitas pasien di instalasi rawat jalan Rumah Sakit Tugu Ibu Depok tahun 2011 = The correlation between patient characteristic, service quality, and switching barrier with patient loyalty at out patient unit of Tugu Ibu Hospital, 2011