Kajian Aksesibilitas Penyandang Disabilitas Pada Transportasi Bus Rapid Transit (BRT) Transjakarta Koridor Sudirman-Thamrin DKI Jakarta = Accessibility Study for Persons with Disabilities Transjakarta Bus Rapid Transit (BRT) Transportation Corridor Sudirman Thamrin DKI Jakarta

Perancangan strategi peningkatan kualitas pelayanan pengunjung Taman Margasatwa Ragunan dengan metode quality function deployment = Designing strategies for improving the quality of Ragunan Wildlife Park service using quality deployment method

Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics : studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional

Evaluasi kinerja pelayanan Bus Rapid Transit (BRT) Trans Kota Tangerang = Evaluation of Bus Rapid Transit (BRT) Trans Kota Tangerang service performance

Analisis kebijakan Bus Rapid Rransit (BRT) (studi kasus transjakarta di Provinsi DKI Jakarta) = Policy analysis of Bus Rapid Transit (BRT) (case study transjakarta in Jakarta)