Shabrina Anastasia Khairunnisa
Pengaruh Karakteristik Pribadi dan Pengaruh Sosial terhadap E-Loyalty Millennials: Peran Mediasi Perceived Usefulness dan Perceived Ease of Use = The influences of Personal Characteristics and Social Influence on E-Loyalty of Millennials: The Mediating Role of Perceived Usefulness and Perceived Ease of Use
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Akhmad Adrian Wiryatomo
Analisis faktor-faktor yang mempengaruhi perilaku berbelanja online pada situs e-commerce B2C di Indonesia = Factors analysis influencing online shopping behavior on B2C e-commerce sites in Indonesia
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Fauziyyah Hanun
Pengaruh E-Service Quality terhadap E-Customer Loyalty dengan E-Customer Satisfaction sebagai Variabel Mediasi pada Pengguna Blibli di Jabodetabek = The Effect of E-Service Quality on E-Customer Loyalty with E-Customer Satisfaction as a Mediating Variable for Blibli Users in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Divanadia Aprilia Putri
Pengaruh Trust in Broadcaster, Trust in Community Members, dan Trust in Products terhadap Customer Engagement melalui Swift Guanxi sebagai Variabel Mediasi (Studi pada Penonton Shopee Live Somethinc di Jabodetabek) = The Influence of Trust in Broadcaster, Trust in Community Members, and Trust in Products on Customer Engagement through Swift Guanxi (A Study on Shopee Live Somethinc Viewers in Jabodetabek)
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Baringbing, Josua Saut Mangaraja
Analisa kepuasan pelanggan terhadap BTNProperti-Portal toko online real estate = Analyzing customer satisfaction towards BTNProperti-real estate online shop portal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)