Riangga Aji Prasetyo
Analisis Hubungan Penerapan Total Quality Management (TQM) pada Performa organisasi PT XYZ = Correlation Analysis between the Implementation of Total Quality Management (TQM) on PT XYZ's Organizational Performance
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Tesis Membership
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality
Pearson, 2016
 Buku Teks
Summers, Donna C.S.
Quality management creating and sustaining organizational effectiveness
Pearson/Prentice-Hall, 2005
 Buku Teks
Pengaruh implementasi pengendalian intern dan “Total Quality Management” terhadap kinerja organisasi
 Artikel Jurnal
Parsaulian, Teressa
Peningkatan kualitas produk dan pengembangan pasar organisasi bagi UKM Luculucu Indonesia = Product quality enhancement and development of organizational market for UKM Luculucu Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Tesis Membership