Analisis pengaruh kepuasan layanan website terhadap loyalitas pelanggan e-commerce Blibli.com = Analysis of the effect of website service satisfaction on Blibli.com e-commerce customer loyalty

Tipologi Konsumen Berdasarkan Penilaian Terhadap e-Service Quality dan e-Satisfaction (Kasus pada Situs E-Commerce) = A Consumer Typology Based On E-Service Quality and E-Satisfaction on (Case E-Commerce)

Pengaruh e-service quality terhadap e-satisfaction dan e-loyalty konsumen produk fashion online e-commerce Shopee di Jakarta = The effect of -service quality towards e-satisfaction and e-loyalty product fashion online consumer e-commerce Shopee in Jakarta

Analisa kepuasan pelanggan terhadap BTNProperti-Portal toko online real estate = Analyzing customer satisfaction towards BTNProperti-real estate online shop portal

Evaluasi aplikasi dan layanan perusahaan e-marketplace berdasarkan ulasan pengguna di google play store dan app store dengan metode opinion mining = Evaluation of e marketplace enterprise application and services based on user reviews on google play store and app store with opinion mining method