Penerapan Customer Relationship Management dan Edukasi Pelanggan untuk membangun Loyalitas dalam Industri Business to Business pada Perusahaan Andika Broker = Implementing Customer Relationship Management and Educating Customers to Build Loyalty in Business-to-Business Industry in Andika Broker

Implementasi Relationship Marketing pada Divisi Fragrance PT JA dalam Membangun Loyalitas Pelanggan

Analisa pengaruh relationship satisfaction, trust dan switching cost terhadap loyalitas di industri perbankan = Analyze study of relationship satisfaction, trust and switching cost influence to loyalty in banking industry / Suryo Wibisono

Model relationship marketing dalam industri konstruksi : peranan trust, transaction cost dan komitmen dalam menciptakan loyalitas pelanggan

Hubungan Bauran Pemasaran dan Pemasaran Spiritual Terhadap Loyalitas Pasien = The Relationship between Marketing Mix and Spiritual Marketing Towards Patient Loyalty