Eftihia G. Nathanail, Ioannis D. Karakikes, editors
Springer Nature, 2019
eBooks
Davenport, Thomas H.
Harvard Business School Press, 2007
Buku Teks
Freed, Larry
John Wiley & Sons, 2013
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Sang C. Suh, Thomas Anthony, editors
Springer, 2017
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Larose, Daniel T.
Wiley, 2015
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