Pengaruh persepsi kualitas (perceived quality) dan persepsi nilai (perceived value) terhadap electronic word-of-mouth (eWOM) melalui mediasi kepuasan pelanggan (customer satisfaction): studi pada pengguna aplikasi Langit Musik = The effect of perceived quality and perceived value to electronic-word-of-mouth through customer satisfaction mediation: studied on Langit Musik application user / Metha Hestining Wigati

Analisis pengaruh self-image, norma subjektif, dan perceived value terhadap intensi penggunaan electronic booking e-booking pada pengguna muda di Indonesia dengan technology acceptance model sebagai mediasi. studi kasus: booking.com = Analysis the effect of self image subjective norm perceived value toward youth s intention to use electronic booking e booking in Indonesia with technology acceptance model as mediation study case booking.com

Analisis Pengaruh Implementasi Gamifikasi pada Loyalty Program Terhadap Loyalitas Pengguna di Aplikasi Mobile Commerce = Analysis of the Effect of Gamification Implementation on Loyalty Programs on User Loyalty in Mobile Commerce Applications

Analisis Pengaruh Persepsi Inovasi dan Persepsi Kualitas Jasa Terhadap Kepuasan dan Loyalitas Pelanggan serta Hubungannya dengan Nilai Pemegang Saham = The Analysis of The Effect of Perceived Innovativeness and Perceived Service Quality through Satisfaction and Loyalty and its Relationships with Shareholder’s Value

Pengaruh Kepuasan Terhadap Loyalitas Pengguna Perpustakaan Umum Daerah Kabupaten Bogor = The Effect of Satisfaction on User Loyalty in the Bogor District Public Library