Pengaruh kualitas pelayanan logistik terhadap kepuasan dan loyalitas pelanggan = Relationship between logistics service quality, customer satisfaction and customer loyalty

Pengaruh bauran pemasaran dan citra merek kedai kopi terhadap kepuasan pelanggan dan loyalitas pelanggan = The effect of marketing mix and brand image of coffee shop on customer satisfaction and customer loyalty

Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank

Perancangan model peningkatan kepuasan dan loyalitas pelanggan pada bengkel mobil resmi = Designing a model to improve customer satisfaction and loyalty in automotive authorized repair

Analisis tingkat kepuasan dan tingkat loyalitas pelanggan gojek di Depok = Satisfaction and loyalty level analysis of gojek customer in Depok / Melinda Nur Pratiwi