Analisis Kualitas Pelayanan Elektronik Pembelian Tiket pada Aplikasi Mass Rapid Transit Jakarta (MRT-J) = Analysis of Electronic Service Quality Purchasing Tickets on the Jakarta Mass Rapid Transit Application (MRT-J)

Analisis Penyelenggaraan Mobile Health (M-Health) di Indonesia Oleh Alodokter Sebagai Salah Satu Bentuk Pelayanan Publik di Bidang Kesehatan = "Analysis of Mobile Health (M-Health) Implementation in Indonesia by Alodokter as a Form of Public Service in the Health Sector"

Pengukuran tingkat kapabilitas pengelolaan pengaduan instansi berdasarkan kerangka kerja ITIL pada aplikasi SP4N LAPOR: studi kasus Badan Narkotika Nasional = Measurement of capability levels based on the ITIL framework in the agencies complaint management action plan on the SP4N application report: a case study of the National Narcotics Board

High tech, high touch: library customer service through technology

Analisis Segmentasi Pelanggan pada Toko Fashion Online = Customer Segmentation Analysis in Online Fashion Store