Sebayang, Frendy Herisca
Analisis sistem antrian teller Bank Rakyat Indonesia dengan simulasi arena = Analysis of queue teller system at Bank Rakyat Indonesia with arena simulation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership
Bayu Arya
Analisis Kualitas Pelayanan Instalasi Rawat Jalan Pada Rumah Sakit Umum Pusat Fatmawati Dengan Menggunakan Pendekatan Service Quality (Gap 1-4) = Service Quality Analysis of outpatient installation at the Fatmawati Central General Hospital with using Gap analysis approach (Gap 1-4)
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Tesis Membership
Mike Kumara Adhitama
Evaluasi pemberlakuan sistem antrian fast track terhadap waktu tunggu antrian rawat inap di RSUP Dr. Kariadi Semarang = Evaluation of fast track the implementation of the queuing system for the queue waiting time in hospital inpatient Dr Kariadi
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2015
 UI - Tesis Membership
Yessi Oktafianti
Analisis ekuitas utilisasi pelayanan rumah sakit pada implementasi awal program JKN di Indonesia tahun 2014 (Susenas 2014) = Equity analysis of hospital services utilization on implementation of JKN program in Indonesia 2014 (Susenas 2014) / Yessi Oktafianti
2017
 UI - Tesis Membership
Dewi Mustika
Kepuasan pasien terhadap layanan rawat inap RSUD Jagakarsa tahun 2017/2018 = The satisfaction on inpatient service in Jagakarsa Regional Public Hospital / Dewi Mustika
2019
 UI - Tesis Membership