Real influence: persuade without pushing and gain without giving in

Kajian penerapan manajemen komunikasi pada proyek Residence Grand Indonesia Jakarta = Application study of communication management at residence Grand Indonesia Jakarta project

Management kinetics : Carl Duerr on communication / Carl Duerr

Systems documentation : techniques of persuation in large organizations / by Frank Whitehouse

Communicating at the top : what you need know about communicating to run an organization / George de Mare