Pengaruh Layanan Perpustakaan Digital melalui Website terhadap Flow Experience Pemustaka di UPT Perpustakaan Universitas Sriwijaya = Effects of Digital Library Services through Websites against the User Flow Experience at the Sriwijaya University Library.

Kualitas layanan Perpustakaan Universitas Indonesia dalam dimensi LibQUAL = Service quality in University of Indonesia's Library in the LibQUAL dimensions

Penilaian kinerja layanan perpustakaan dengan metode quality function deployment : studi kasus Perpustakaan Universitas Indonesia = Library service assessment using quality function deployment: case study the Library University of Indonesia

Modal sosial dalam layanan perpustakaan Universitas Paramadina = Social capital in library service at library of Paramadina University

Layanan referensi perpustakaan perguruan tinggi : studi kasus perpustakaan Universitas Indonesia = Reference service at the academic library : a case study at the University of Indonesia's library