Pengaruh customer relations terhadap loyalitas konsumen (studi pada konsumen pemgiriman paket PT. Pos Indonesia, Jatinegara, 2012) = The effect of customer relations for consumer loyalty

Customer relationship management, kepuasan dan loyalitas pelanggan DHL Worldwide Express

Analisis pengaruh komunitas merek pada media sosial terhadap customer relationship: studi kasus Honda Civic Indonesia = Brand community effects of social media analysis on customer relationship: case study Honda Civic Indonesia

Peningkatan Loyalitas dengan Melakukan Segmentasi Pelanggan Berdasarkan Customer Lifetime Value pada UMKM Fashion Etnik Modern = Increasing Loyalty by Segmenting Customers Based on Customer Lifetime Value in Modern Ethnic Fashion MSMEs

Analisis faktor faktor customer loyalty pada industri perbankan dengan metode structural equation modeling = Analysis of customer loyalty factors in banking industry with structural equation modeling