Pengukuran Kualitas Layanan pada Perusahaan Jasa Konstruksi Bangunan Menggunakan Metode Business-to- Business Service Quality dan Importance-Performance Analysis = Measurement of Service Quality in Building Construction Services Companies Using Business-to-Business Service Quality and Importance-Performance Analysis Methods

Analisis Tingkat Kualitas Pelayanan Moda Transportasi Biskita Transpakuan Bogor dengan Metode Importance Performance Analysis = Analysis of Service Quality of Biskita Transpakuan Transportation Mode Using Importance Performance Analysis Method

Strategi peningkatan kualitas pelayanan prima pada UPT laboratorium uji narkoba BNN melalui implementasi metoda importance performance analysis (IPA) = Excellent service quality improvement strategy in drug testing laboratory of National Narcotic board using implementation importance performance analysis (IPA) method

Pemetaan atribut kualitas produk berdasarkan persepsi pelanggan menggunakan metode kano dematel - importance performance analysis (KD - IPA) = Product quality attributes mapping based on customer perception using Kano DEMATEL-Importance Performance Analysis (KD-IPA) method

Perancangan key performance indicator (KPI) dalam pengukuran kinerja perusahaan jasa konsultan IT menggunakan metode importance performance analysis (IPA) dan performance prism = Design of key performance indicators KPIs in performance measurement of it consultant service by using importance performance analysis and performance prism