Annisa Nuria Rodhiani
Kepuasan Pengguna Aplikasi mHealth dan Peningkatan Kualitas Layanan dengan Menggunakan Importance Performance Analysis-Kano = MHealth Application User Satisfaction and Service Quality Improvement using Importance Performance Analysis-Kano.
Fakultas Teknik Universitas Indonesia, 2020
 UI - Tesis Membership
Mohamad Apri
Pengukuran Kualitas Layanan pada Perusahaan Jasa Konstruksi Bangunan Menggunakan Metode Business-to- Business Service Quality dan Importance-Performance Analysis = Measurement of Service Quality in Building Construction Services Companies Using Business-to-Business Service Quality and Importance-Performance Analysis Methods
Fakultas Teknik Universitas Indonesia, 2023
 UI - Skripsi Membership
Fikri Haikal Fahmy
Analisis Tingkat Kualitas Pelayanan Moda Transportasi Biskita Transpakuan Bogor dengan Metode Importance Performance Analysis = Analysis of Service Quality of Biskita Transpakuan Transportation Mode Using Importance Performance Analysis Method
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Dwi Handayani
Strategi peningkatan kualitas pelayanan prima pada UPT laboratorium uji narkoba BNN melalui implementasi metoda importance performance analysis (IPA) = Excellent service quality improvement strategy in drug testing laboratory of National Narcotic board using implementation importance performance analysis (IPA) method
2013
 UI - Tesis Membership
Yosanova Savitry
Pemetaan atribut kualitas produk berdasarkan persepsi pelanggan menggunakan metode kano dematel - importance performance analysis (KD - IPA) = Product quality attributes mapping based on customer perception using Kano DEMATEL-Importance Performance Analysis (KD-IPA) method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi Open