Kualitas Pelayanan Publik Dalam Penerbitan Nomor Induk Berusaha (NIB) Melalui Lembaga Online Single Submission Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Bekasi = Quality of Public Services in Issuance of Business Identification Number (NIB) through Online Single Submission at the Investment Service and One Stop Integrated Service of Bekasi City

Analisa faktor-faktor yang mempengaruhi brand image : studi kasus pada mahasiswi jurusan Komunikasi Universitas Indonesia angkatan 2011-2012 terhadap produk dan jasa Skin Care Clinic Center = Analysis of factors influencing the brand image : case study at the University of Indonesia student communication department of the navy from 2011 to 2012 products and services Skin Care Clinic Center / Handyta Nusansari Putri

Faktor pembeda antara nasabah advokasi dan nasabah non advokasi pada industri perbankan ritel = Discriminating factors between advocating customers and non advocating customers in a retail banking industry

Persepsi dan Ekspektasi Pelayanan Klinik Gigi di Jakarta-Indonesia = Perceptions and Expectations of Dental Clinic Services in Jakarta-Indonesia

Analisis pelayanan perizinan berbasis online di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Pemerintah Kota Depok: studi kasus pelayanan izin usaha Perdagangan (IUP) dan tanda daftar perusahaan (TDP) = Analysis Of online licensing services in the one-stop integrated services and investment services of Depok government: a case study of trading business permit services and company registration