Implementasi kebijakan Public Service Obligation (PSO) oleh pemerintah dalam rangka pemenuhan prinsip keterbukaan sebagaimana diatur di dalam undang-undang pos, dalam pelaksanaan Layanan Pos Universal (LPU) = Implementation of Public Service Obligation (PSO) policy in the context of fulfilling the non-monopoly principle as regulated in the postal law, through the implementation of Universal Postal Services (UPS) / Muhammad Fadh

Analisis pengaduan pelayanan publik terhadap maladministrasi pelayanan publik khususnya dibidang perizinan di Kota Semarang oleh ombudsman perwakilan Jawa Tengah = Analysis of public service complaints against public service maladministration, especially in the licensing sector in Semarang city by the ombudsman representative of central Java

Maladministrasi pelayanan publik dalam proses penerimaan peserta didik baru (PPDB) di sektor pendidikan dari lingkup pengawasan Ombudsman (Studi laporan pengaduan 2013-2014) = Public service maladministration of new student recruitment in educational sector from Ombudsman (Supervision scope complaint report 2013-2014)

Kewenangan Ombudsman Republik Indonesia dalam Menindaklanjuti Dugaan Maladministrasi oleh Penyelenggara Pelayanan Publik (Studi Kasus: Distribusi Bantuan Sosial Beras Sejahtera di Kabupaten Jayawijaya) = The Authority of Ombudsman Republik Indonesia in Proceeding Alleged Maladministration by Public Service Administrator (Case Study: Distribution of Prosperous Rice Social Assistance in Jayawijaya Regency)

Peran Ombudsman Republik Indonesia dalam menangani penyelesaian laporan atas dugaan maladministrasi penyelenggara pelayanan publik = The Role of the Ombudsman of the Republic of Indonesia in handling report completion of presumption of maladministration of public service provider