Pengaruh Service Quality terhadap Word of Mouth melalui Customer Satisfaction pada Pengunjung Museum Seni Rupa dan Keramik = The Influence of Service Quality towards Word of Mouth through Customer Satisfaction on Museum Seni Rupa dan Keramik's Visitor

Pengaruh service recovery terhadap customer satisfaction pada PT Primajasa Perdanaraya Utama = The effect of service recovery on customer satisfaction at PT Primajasa Perdanaraya Utama

Hubungan kualitas pelayanan dengan kepuasan penguasaha di kawasan berika pada kantor pengawasan dan pelayanan bea dan cukai tipe A2 Tanggerang

Pengaruh Customer Brand Engagement dan Customer Advocacy Terhadap Customer Loyalty = Influence of Customer Brand Engagement and Customer Advocacy, Toward Customer Loyalty

Perhitungan customer lifetime value CLV di perusahaan B2B industri manufaktur mesin dan peralatan = Measuring customer lifetime value CLV in B2B company on machinery and equipment manufacturing industry