Pengaruh Quality Dimensions dan Trust terhadap Actual Usage melalui Satisfaction dan Reuse Intention sebagai Variabel Mediasi pada Pengguna Aplikasi Livin’ by Mandiri = The Influence of Quality Dimensions and Trust on Actual Usage through Satisfaction and Reuse Intention as Mediating Variables on Users of the Livin' by Mandiri Application

Dapatkah Kita Percaya terhadap User Rating? Pengaruh Pemberian Framing Positif dan Negatif terhadap Pemberian Rating Ojek Daring = Can We Trust User Rating? Effect of Giving Positive and Negative Framing to the User Rating on Online Ojek

Pengaruh dari Brand Image, Satisfaction, Trust terhadap Brand Loyalty Kosmetik Halal Wardah dengan Lovemarks sebagai Variabel Moderasi = The Impact of Brand Image, Satisfaction, Trust, on Brand Loyalty Halal Wardah with Lovemarks as Moderating Variables

Tipologi Konsumen Berdasarkan Penilaian Terhadap e-Service Quality dan e-Satisfaction (Kasus pada Situs E-Commerce) = A Consumer Typology Based On E-Service Quality and E-Satisfaction on (Case E-Commerce)

Pengaruh Dimensi E-Service Quality terhadap E Customer Satisfaction dan E-Customer Loyalty (Studi pada Pengguna Aplikasi Netflix di JABODETABEK) = The Effect of E-Service Quality Dimensions on E-Customer Satisfaction and E-Customer Loyalty (Study on Netflix Application Users in JABODETABEK)