Pengaruh servicescape dalam membentuk word of mouth (studi pada restoran Marché cabang Plaza Senayan

Pengaruh experiential marketing terhadap customer word of mouth: studi pada Ikea Alam Sutera = The effect of experiential marketing on customer word of mouth: case of Ikea Alam Sutera

Pengaruh word of mouth terhadap minat beli konsumen pada Tune Hotels Kuta-Bali = The Effect of word of mouth toward consumen purchase intention at Tune Hotels Kuta-Bali

Pengaruh citra mal terhadap Mall Attitude Mall Patronage dan word of mouth communication studi pada pengunjung Mal Kelapa Gading = The impact of Mall image to Mall Attitude Mall patronageand word of mouth communication a study of Mal Kelapa Gading shopper

Pengaruh variasi elemen electronic word-of-mouth positif terhadap intensi menggunakan bus Transjakarta pada potential user: citra merek sebagai moderator = Effect of variations element electronic word-of-mouth positive of intention by bus Transjakarta on potential: users brand image as moderator