Ditemukan 50 dokumen yang sesuai dengan query
Tobin, Daniel R., 1946-
Based on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, "The AMA Guide to Management Development" provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management...
New York: American Management Association, 2008
e20448544
eBooks Universitas Indonesia Library
Jakarta: TransMedia, 2006
658.409 2 SEN
Buku Teks Universitas Indonesia Library
Evenson, Renee, 1951-, author
Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as "Customer Service Training 101", this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees...
New York: American Management Association, 2012
e20436774
eBooks Universitas Indonesia Library
Bruce, Anne, author
If you want to help your leaders challenge the status quo, lead by example, take decisive action, and empower employees, this essential resource has everything you need. Included are fundamental steps to design a complete leadership training and development program and successful approaches from world-class organizations such as Ritz-Carlton, Starbucks,...
Alexandria, VA: American Society for Training & Development Press, 2001
e20429157
eBooks Universitas Indonesia Library
Clardy, Alan, author
New York: Amacom, 2012
658.407 CLA m
Buku Teks Universitas Indonesia Library
Boston: Harvard Business School Publishing, 1997
R 658.4 CRI
Buku Referensi Universitas Indonesia Library
Clardy, Alan, author
Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they'll face: people problems. "The Management Training Tool Kit" includes all the tools you need to prepare your managers for anything. It supplies real-life case...
New York: American Management Association, 2012
e20437440
eBooks Universitas Indonesia Library
Haneberg, Lisa, author
Develop high-profile managers who are hungry for learning and management excellence even when seriously short on time.
Developing Great Managers: 20 Power Hour Conversations that Build Skills Fast offers learning at a pace managers wont be able to refuseit only takes one hour! The 20 engaging, interactive, and practical power hour...
Alexandria, Virginia: American Management Association, 2008
e20441869
eBooks Universitas Indonesia Library
Atwood, Christee Gabour, author
Hone the basic management skills of your up-and-coming leaders before they are placed in high-pressure management positions.
Manager Skills Training will help you identify potential managers and expand upon their current skills to be more effective leaders. This title addresses basic leadership skills, coaching, motivation techniques, performance appraisals, effective presentation, meeting...
Alexandria, Virginia: American Society for Training & Development, 2008
e20441910
eBooks Universitas Indonesia Library
Bruce, Anne, author
Leaders Start to Finish offers detailed, specific insight and instructions on how to develop highly effective leadership training programs that will produce engaged and authentic leaders in your organization...
Alexandria, VA: American Society for Training & Development, 2012
e20440812
eBooks Universitas Indonesia Library
