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"In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences."

"Story telling is a powerful communications tool that is becoming more and more recognized in the business community. These stories are not the usual speech openers or ice breakers, but stories that will influence others to trust the storyteller and shape decisions and actions that are important to both individuals and organizations. As the author explains, we've been conditioned to believe that business communication should be clear, rational, objective, with no place for emotion or subjective thinking. Not true. The most powerful, persuasive communication has a human element: "Communication can't feel genuine without the distinctive personality of a human being to provide context. You need to show up when you communicate - the real you, not the idealized you.The missing ingredient in most failed communication is humanity. This is an easy fix. In order to blend humanity into every communication you send, all you have to do is tell more stories and bingo - you just showed up."

"[ ABSTRAK Warga negara lain sering mengaitkan orang Indonesia dengan beberapa hal seperti cinta keluarga,toleran, ramah, religius tetapi suka terlambat, lamban, pemalas, kurang disiplin, dan terlalu suka basa-basi(Setyorini, 2014). Kepercayaan tersebut dapat tergolong sebagai stereotip, karena menyusun citra mengenaikelompok tertentu ke dalam kategori yang sederhana untuk merepresentasikan seluruh anggota dari kelompoktersebut (Samovar, Portner, & McDaniel, 2009). Stereotip dipelajari melalui media massa, tetapi kini revolusidigital memungkinkan publik untuk tidak hanya menerima informasi berisi stereotip yang disediakan dandisebarluaskan melalui media massa. Situs-situs web berbasis konten ciptaan pengguna (user-generated content)sebagai media alternatif memungkinkan publik untuk melawan stereotip-stereotip yang ada. Di sisi lain, kontenciptaan pengguna juga dapat berisi konten yang justru melanggengkan stereotip-stereotip lama.Makalah ini bertujuan untuk menganalisis bagaimana konten ciptaan pengguna, yaitu seri video ―Howto Act Indonesian‖ di Youtube, merepresentasikan masyarakat Indonesia. Makalah ini juga akan menganalisisapakah seri video ―How to Act Indonesian‖ melawan stereotip, melanggengkan stereotip lama, atau justrumembentuk stereotip baru. Hasil analisis menunjukkan bahwa dalam representasi budaya masyarakat Indonesiadalam How to Act Indonesian terdapat stereotip-stereotip sarcastis, ethnocentris, and juga stereotip karakteristiknasional. Stereotip-stereotip tersebut mengabaikan kompleksitas masyarakat Indonesia yang terdiri darisekelompok individu yang beragam.;Citizens of other countries often refer to Indonesians as family-loving, tolerant, friendly, religious, butalso often late, lazy, slow, lack of discipline, and chit-chat too much (Setyorini, 2014). Those beliefs can becategorized as stereotype, because they organize the image of a group into simple categorizations to representwhole of the group (Samovar, Portner, & McDaniel, 2009). Stereotypes are learned through mass media, but atthe present digital revolution allows public to not only receive stereotype informations provided and spread bythe mass media (Croteau, Hoynes, & Milan, 2012). User-generated content based websites as alternative mediaallows public to counter the already existing stereotypes. On the other hand, user-generated content may alsoconsists of contents that perpetuate the existing stereotypes (Guo & Harlow, 2014).This paper aims to analyze how a user-generated content, which is ?How to Act Indonesian? series onYouTube, represents Indonesians. This paper also aims to analyze whether ?How to Act Indonesian? seriescounter, perpetuate, or even establish new stereotypes. Analysis shows that the cultural representation ofIndonesians on ?How to Act Indonesian?series contains sarcastic, ethnocentric, and national characteristicstereotypes. Those stereotypes ignore the complexity of Indonesian society which in reality consist a group ofdiverse individuals., Citizens of other countries often refer to Indonesians as family-loving, tolerant, friendly, religious, butalso often late, lazy, slow, lack of discipline, and chit-chat too much (Setyorini, 2014). Those beliefs can becategorized as stereotype, because they organize the image of a group into simple categorizations to representwhole of the group (Samovar, Portner, & McDaniel, 2009). Stereotypes are learned through mass media, but atthe present digital revolution allows public to not only receive stereotype informations provided and spread bythe mass media (Croteau, Hoynes, & Milan, 2012). User-generated content based websites as alternative mediaallows public to counter the already existing stereotypes. On the other hand, user-generated content may alsoconsists of contents that perpetuate the existing stereotypes (Guo & Harlow, 2014).This paper aims to analyze how a user-generated content, which is “How to Act Indonesian” series onYouTube, represents Indonesians. This paper also aims to analyze whether “How to Act Indonesian” seriescounter, perpetuate, or even establish new stereotypes. Analysis shows that the cultural representation ofIndonesians on “How to Act Indonesian”series contains sarcastic, ethnocentric, and national characteristicstereotypes. Those stereotypes ignore the complexity of Indonesian society which in reality consist a group ofdiverse individuals.]"