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"[ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi The Telkomsel Way terhadap employee engagement. Penelitian ini menggunakan sub variabel budaya organisasi sesuai dengan Organizational Culture and Effectiveness dari Daniel R. Denison dan Aneil K. Mishra yang terdiri dari involvement, consistency, adaptability dan mission terhadap sub variabel employee engagement sesuai dengan Utrecht Work Engagement Scale dari Wilmar Scaufeli dan Arnold Baker yaitu vigor, dedication, dan absorption. Pengumpulan data menggunakan kuesioner yang diberikan kepada pegawai PT Telekomunikasi Selular yang berada di kantor pusat. Analisis data menggunakan bantuan SPSS 20 dengan metode General Linier Model (GLM). Hasil penelitian ini menunjukkan bahwa semua sub variabel budaya organisasi secara bersama-sama memiliki pengaruh terhadap sub variabel employee engagement yaitu vigor sebesar 95.5%, dedication sebesar 94.7%, dan absorption sebesar 95.3%. Sub variabel involvement, consistency, dan adaptability masing-masing memiliki pengaruh yang signifikan positif terhadap keseluruhan sub variabel employee engagement. Sedangkan sub variabel mission memiliki pengaruh yang signifikan negatif terhadap keseluruhan sub variabel employee engagement.

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ABSTRACTThe purpose of this research is to find out the influence of organizational culture ?The Telkomsel Way? on employee engagement. This research using sub variable of organizational culture in accordance with Organizational Culture and Effectiveness from Daniel R. Denison and Aneil K. Mishra that consist of involvement, consistency, adaptability, and mission on sub variable of employee engagement in accordance with Utrecht Work Engagement Scale from Wilmar Schaufeli and Arnold Baker that consist of vigor, dedication, and absorption. Collecting data using questionnaires that given to the employees of PT Telekomunikasi Selular which is on head office. Data analysis using SPSS 20 with General Linear Model (GLM) method. The results showed that all sub variable of organizational culture together have an influence on sub variable employee engagement which are vigor by 95.5%, dedication 94.7%, and absorption 95.3%. Sub variable involvement, consistency, adaptability has a significant positive effect on the entire sub variable employee engagement. Meanwhile, the sub variable mission has a significant negative effect on the overall sub variable employee engagement, The purpose of this research is to find out the influence of organizational culture “The Telkomsel Way” on employee engagement. This research using sub variable of organizational culture in accordance with Organizational Culture and Effectiveness from Daniel R. Denison and Aneil K. Mishra that consist of involvement, consistency, adaptability, and mission on sub variable of employee engagement in accordance with Utrecht Work Engagement Scale from Wilmar Schaufeli and Arnold Baker that consist of vigor, dedication, and absorption. Collecting data using questionnaires that given to the employees of PT Telekomunikasi Selular which is on head office. Data analysis using SPSS 20 with General Linear Model (GLM) method. The results showed that all sub variable of organizational culture together have an influence on sub variable employee engagement which are vigor by 95.5%, dedication 94.7%, and absorption 95.3%. Sub variable involvement, consistency, adaptability has a significant positive effect on the entire sub variable employee engagement. Meanwhile, the sub variable mission has a significant negative effect on the overall sub variable employee engagement]"

"Penelitian ini bertujuan mendeskripsikan implementasi nilai Excellent Innovation yang merupakan salah satu nilai dalam budaya organisasi PT X yaitu I CARE – yang merupakan singkatan dari Integrity, Commitment, Accountability, Respect, dan Excellent Innovation, dan dampaknya pada pengembangan kualitas karyawan. Karyawan merupakan pihak yang menggerakan perusahaan. Untuk mencapai tujuannya, perusahaan perlu untuk memberikan perhatian pada kualitas karyawannya. Salah satu caranya yaitu dengan menciptakan budaya organisasi yang mendorong pengembangan kualitas karyawan yang juga menjadi sarana pemenuhan kesejahteraan individu dalam hal pemaksimalan kesempatan individu untuk berkembang. Melalui nilai Excellent Innovation, PT X mendorong karyawan terus berinovasi dan terus mengembangkan kualitas baik produk maupun kualitas karyawan. Penelitian ini dilakukan dari bulan Agustus 2021 hingga Desember 2021. Karena penelitian dilakukan dalam situasi pandemi, pengumpulan data melalui wawancara semi terstruktur dilakukan secara daring/online dengan 14 informan yang dipilih dengan teknik purposive sampling. Hasil penelitian ini mendeskripsikan implementasi nilai Excellent Innovation yang dilakukan melalui (1) aktivitas continuous improvement, yaitu aktivitas membuat perbaikan dan inovasi terkait hal yang berkaitan dengan pekerjaan dan area kerja karyawan yang dilakukan secara individual melalui SS (Suggestion System) maupun grup melalui QCC (Quality Control Circle) dan (2) program knowledge sharing, yaitu salah satu program tahunan I CARE periode 2021-2022 yang bertujuan untuk meningkatkan pengetahuan karyawan, yang dilakukan melalui forum sharing, webinar, camping dan juga world tour yang dilakukan di masa sebelum pandemi. Hasil penelitian ini juga mendeskripsikan dampak dari nilai Excellent Innovation terhadap kualitas karyawan. Secara keseluruhan nilai Excellent Innovation memberikan dampak terhadap peningkatan kualitas karyawan. Dampak yang dirasakan karyawan antara lain adanya peningkatan kemampuan, peningkatan pengetahuan, mendapatkan rekognisi, peningkatan jenjang karir dan bertambahnya networking. Penelitian ini juga mendeskripsikan faktor-faktor yang menjadi pendukung dan penghambat implementasi nilai Excellent Innovation. Faktor- faktor pendukungnya antara lain adanya kebijakan, adanya dukungan dari atasan, adanya komite di setiap divisi, terbukanya kesempatan belajar yang luas, adanya reward dan adanya pelatihan mengenai aktivitas continuous improvement. Sedangkan faktor-faktor penghambatnya antara lain adanya komite yang pasif, kurangnya sumber daya komite, rendahnya kesadaran karyawan, tingginya aktivitas kerja, adanya pandemi Covid-19 dan adanya kondisi lapangan yang berbeda.

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This study aims to describe the implementation of Excellent Innovation value which is one of the values in PT X's organizational culture, namely I CARE – which stands for Integrity, Commitment, Accountability, Respect, and Excellent Innovation, and its impact on employee quality development. Employees are the one that drives the company. To achieve its goals, companies need to pay attention to the quality of their employees. One of the ways is by creating an organizational culture that encourages the development of employee’s quality which also a means of fulfilling individual welfare in terms of maximizing individual opportunities for development. Through the Excellent Innovation value, PT X encourages their employees to continue to innovate and develop both product quality and employee quality. This research was conducted from August 2021 to December 2021. Since the research was conducted in a pandemic situation, data collection through semi-structured interviews with 14 informants was conducted online. The results of this study describe the implementation of Excellent Innovation value which is carried out through (1) continuous improvement activities, an activities to make improvements and innovations related to the employee’s job and work area, which are carried out individually through SS (Suggestion System) and groups through QCC (Quality Control Circle), and (2) knowledge sharing program, one of I CARE's annual programs in 2021-2022 to increase employee knowledge, which are carried out through sharing forums, webinars, camping and world tours that conducted before the pandemic. The results of this study also describe the impact of Excellent Innovation value on the quality of employees. Overall, Excellent Innovation value provides impacts on improving the quality of employees. The impacts felt by employees include increase in ability, increase in knowledge, gain recognition, increase in career paths and adding more networks. This study also describes the factors that support and inhibit the implementation of Excellent Innovation value. The supporting factors are the policies, support from the chief, the existence of committees in each division, a wide learning opportunity, rewards and the training about continuous improvement activities. While the inhibiting factors are passive committee, lack of committee resources, employee’s low awareness, high work activity, the Covid-19 pandemic and different area conditions."

"Penelitian ini dilakukan dengan tujuan untuk mengetahui gambaran Budaya Organisasi dan Kinerja berdasarkan persepsi pegawai di RSKO Jakarta, serta untuk mengetahui seberapa besar pengaruh Budaya Organisasi terhadap Kinerja berdasarkan persepsi pegawai di RSKO Jakarta. Metode yang digunakan dalam penelitian ini adalah metode observasional dengan pendekatan kuantitatif. Data-data dalam penelitian ini diperoleh dengan menyebarkan kuesioner dan observasi di lapangan. Berdasarkan penelitian yang dilakukan, maka diperoleh hasil bahwa gambaran Budaya Organisasi dan Kinerja berdasarkan persepsi pegawai di RSKO Jakarta adalah tinggi atau baik. Berdasarkan perhitungan Korelasi Product Moment menunjukkan bahwa adanya pengaruh positif antara Budaya Organisasi terhadap Kinerja berdasarkan persepsi pegawai di RSKO Jakarta, dan hasil perhitungan Koefisien Determinan diperoleh bahwa besarnya pengaruh Budaya Organisasi terhadap Kinerja berdasarkan persepsi pegawai di RSKO Jakarta adalah sebesar 22,09%.

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This research have the aim to know descriptions of Organizational Culture and Performance based on employee perceptions in RSKO Jakarta and to find out how much Organizational Culture influence on Performance based on employee perceptions in RSKO Jakarta. The method used in this research is an observational method with quatitative approach. Data in this research were obtained by distributing questionnaires and observations.

Based on the research, result show that descriptions of Organizational Culture and Performance based on employee perceptions in RSKO Jakarta is high or good. Product Moment Correlation result show that Organizational Culture influence on Performance based on employee perceptions in RSKO Jakarta, and result of Determinan Coefisien show the influence is 22,09%."

"Skripsi ini membahas tentang sistem penilaian kinerja karyawan di Rumah Sakit Haji Jakarta. Ada sembilan variabel yang diteliti yaitu penilai, karyawan yang dinilai, metode penilaian, instrumen penilaian, periode dan waktu penilaian, pelaksanaan penilaian, pengolahan hasil penilaian, tindak lanjut hasil penilaian dan hambatan dan kendala dalam penilaian. Penelitian ini adalah penelitian kualitatif dengan desain studi kasus. Pengumpulan data dalam penelitian ini menggunakan metode wawancara mendalam dan telaah dokumen. Penelitian ini dilaksanakan selama tiga bulan, yaitu Oktober sampai Desember 2012. Informan dari penelitian ini terdiri dari sembilan orang. Hasil penelitian menunjukkan bahwa sistem penilaian kinerja karyawan di Rumah Sakit Haji Jakarta belum berjalan secara optimal, bias dan subyektivitas dalam penilaian masih tinggi. Berdasarkan hasil penelitian tersebut, penulis menyarankan agar merevisi instrumen penilaian dengan menambah unsur penilaian yang lebih terukur dan standar yang jelas, dilakukan sosialisasi kepada penilai dan karyawan yang dinilai tentang penilaian kinerja, dalam memberikan penilaian juga bisa dilibatkan atasan, bawahan, dan rekan kerja, penilai dapat membuat catatan khusus setiap karyawan yang dinilai sebagai dasar dalam memberikan penilaian, dan mengoptimalkan pemanfaatan hasil penilaian dengan membuat program pengembangan karyawan sesuai dengan kebutuhan karyawan.

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The focus of this study is about overview of the employee performance appraisal system in Haji Jakarta Hospital. There are nine variabeles studied, namely appraiser, employees who appraised, appraisal methods, appraisal instrument, time and appraisal period, appraising, processing of appraisal result, follow-up appraisal result, barriers and constraints in appraisal. This research was qualitative approach with a design case study. Data collection in this research used in-depth interviews and document review. This research was conducted in three months, October until December 2012. Informant of this research consists of nine persons. The results of this research showed that the employee performance appraisal system in Haji Jakarta Hospital not running optimally, bias and subjectivity in appraisal is still high. Based on these results, the author suggest to revising the appraisal instruments with adding the element of appraisal that is measurable and clearly defined standards, conducted socialization to the appraiser and employees who appraised about performance appraisal, in appraising could also be involved superiors, subordinates and peers, appraiser can make special note of any employees who is appraised as a basis for appraising, and optimizing the use of appraisal results by creating employee development programs according to the needs of the employees."

"Penelitian ini ditujukan untuk menguji pengaruh profesionalisme Penyidik Pajak dan budaya organisasi terhadap kinerja penyidik. Variabel-variabel yang digunakan dalam penelitian ini bersumber dari penelitian sebelumnya dan teori yang telah dipublikasikan. Penelitian ini adalah penelitian kuantitatif dan bersifat deduktif. Penelitian dilakukan terhadap Penyidik Pajak yang berada di Direktorat Intelijen dan Penyidikan. Penelitian menggunakan sampel sebanyak 50 responden. Data diolah dan dianalisis dengan menggunakan SPPS. Hasil penelitian menunjukkan bahwa profesionalisme penyidik pajak berpengaruh secara positif dan signifikan tehadap kinerja penyidik, budaya organisasi berpengaruh secara positif dan signifikan tehadap kinerja penyidik, kemudian profesionalisme penyidik pajak dan Budaya Organisasi secara bersama-sama berpengaruh secara positif dan signifikan tehadap kinerja Penyidik. Hasil penelitian tersebut mengindikasikan bahwa untuk dapat meningkatkan kinerja penyidik, yang pada akhirnya akan berimbas terhadap kinerja organisasi penyidikan maka faktor profesionalisme, budaya organisasi perlu diperhatikan karena terbukti faktor-faktor tersebut berpengaruh terhadap kinerja pegawai.

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The study aims to examine the effect of tax investigators professionalism and organizational culture on the performance of tax investigation. It employed several variables which were derived from previous research and theories. The research is quantitative and deductive in nature. The research subject were tax investigators within the Directorate of Intelligence and Investigation.

The study used sample of 50 respondents. Data were processed and analyzed using SPPS. The result showe that tax investigators profesionalism has a positive and significant effect towards tax investigation performance, organizational culture has a positive and significant effect towards investigation performance performance, and profesionalism and organizational culture altogether positively and significantly impact the performance of tax investigation.

The results indicated that to improve the performance of tax investigators which, in turn affects the performance of the investigative organizations both profesionalism and organizational culture need to be carefully considered given of the evidence that these factors influence the performance of the investigators."

"Penelitian ini bertujuan untuk menganalisis pengaruh dari budaya organisasi dan kepercayaan organisasi terhadap kesiapan berubah dan kinerja pegawai di lingkungan Kementerian Sekretariat Negara. Penelitian ini melakukan studi pengaruh variabel budaya organisasi terhadap kesiapan berubah dan kinerja pegawai, lalu pengaruh antara kepercayaan organisasi terhadap kesiapan untuk berubah dan kinerja pegawai, dan terakhir studi pengaruh kesiapan untuk berubah terhadap kinerja pegawai. Penelitian ini dilakukan pada bulan April dan Mei 2015. Pengumpulan data menggunakan kuesioner yang diberikan kepada pegawai di lingkungan Kementerian Sekretariat Negara. Hasil dari penelitian ini menunjukkan bahwa hampir semua variabel yang diteliti memiliki pengaruh yang signifikan dan positif terhadap kesiapan berubah dan kinerja pegawai, kecuali satu variabel yaitu kepercayaan organisasi yang memiliki pengaruh signifikan namun negatif terhadap kinerja pegawai.

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This study aims to analyze the influence of organizational culture and organizational trust toward readiness for change and employee performance in Ministry of State Secretariat. This research is to study the influence of organizational culture variable toward readiness for change and employee performance, and to study the influence or organizational trust toward readiness for change and employee performance, and last to study the influence readiness for change toward employee performance. Observation period used in this study are from April to May 2015. The data was collected using questionnaires given to employee of Ministry of State Secretariat. The result of this study indicate that almost all variables have a significant positive influence on readiness for change and employee performance, except organizational trust variable have a significant negative influence toward employee performance."