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"Some people have the ability to start a conversation and immediately draw people in, while others -- perhaps even those with more valuable things to say -- get pushed to the side, seemingly ignored. Unfortunately for those who don?t have "It," this undeniable "It" factor is more than just an attractive quality, it?s also a hallmark of success."

"The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends."

"Memasuki awal masa perkuliahan adalah fase baru dimana seseorang harus bisa beradaptasi dengan lingkungan baru. Mahasiswa baru dihadapkan dengan situasi harus bisa membuat hubungan pertemanan yang baru sekaligus menyesuaikan diri dengan lingkungan baru. Situasi seperti ini sering kali menimbulkan rasa takut tidak dapat diterima di lingkungan baru oleh mahasiswa baru. Hal ini menyebabkan proses keintiman mahasiswa baru satu dengan yang lainnya tidak dapat berlangsung dengan cepat. Namun, banyak hal juga yang dapat mempengaruhi proses keintiman dan saling keterbukaan pada mahasiswa baru ini. Dalam penelitian ini, kami mencoba melihat faktor atau aspek apa saja yang akan mempengaruhi proses tingkat keintiman pada mahasiswa baru Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia (FISIP UI) angkatan 2010. Penelitian ini juga akan melihat faktor apa yang paling dominan berperan dalam mempengaruhi tingkat keintiman antara mahasiswa baru tersebut.Penelitian ini menggunakan metode kuantitatif dengan penarikan sampling non-probabilita quota sampling. Proses pengumpulan data dilakukan dengan metode survey kepada sample mahasiswa FISIP UI angkatan 2010. Pada penelitian ini proses tingkat keintiman para mahasiswa baru ini dipengaruhi oleh asal daerah, lingkungan tempat tinggal, latar belakang status ekonomi, hobi, dan ikut atau tidaknya keikutsertaan mahasiswa baru ini pada kegiatan orientasi yang diadakan (ospek). Hasil penelitian ini memperlihatkan bahwa keempat faktor ini memiliki pengaruh dalam tingkat keintiman mahasiswa baru. Temuan penelitian ini juga menunjukkan bahwa faktor yang menjadi dominan tingkat keintiman mahasiswa baru adalah adanya kesamaan hobi diantara mahasiswa FISIP UI angkatan 2010.

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Entering the beginning of the lecture is a new phase in which a person must be able to adapt to new environments. New students are faced with a situation that should be able to make a new friendship at the same time adjusting to the new environment. Situations like this often creates fear that can not be accepted in the new environment by new students. This process makes the intimate of a new student with another can not take place quickly. However, many things can also affect the process of intimacy and mutual openness to new students. This research, we tried to see some factors or aspects that will affect the level of intimacy in the new students of the Faculty of Social and Political Sciences University of Indonesia (UI FISIP) class of 2010. The research also will see at what factors are the most dominant influencing the intimate level between those new students.

This research used quantitative method with the withdrawal of non-probability s quota sampling. The process in collecting datas was conducted by survey of students FISIP UI 2010. In this study research, the intimate level of those new students are affected by region of origin, neighborhood, economic status, hobbies, and participation of orientation. This research showed that all four of factors have influenced the intimate level of those new student in college. This research also found the dominat factor the intimate level of them, that is similiarity hobbies between the member of UI generation FISIP 2010."

"A must-have resource for anyone who lives or works with young kids, with an introduction by Adele Faber, coauthor of How to Talk So Kids Will Listen &​ Listen So Kids Will Talk, the international mega-bestseller The Boston Globe dubbed "The Parenting Bible." For over thirty-five years, parents have turned to How to Talk So Kids Will Listen &​ Listen So Kids Will Talk for its respectful and effective solutions to the unending challenges of raising children. Now, in response to growing demand, Adele's daughter, Joanna Faber, along with Julie King, tailor How to Talk's powerful communication skills to children ages two to seven. Faber and King, each a parenting expert in her own right, share their wisdom accumulated over years of conducting How To Talk workshops with parents and a broad variety of professionals. With a lively combination of storytelling, cartoons, and fly-on-the-wall discussions from their workshops, they provide concrete tools and tips that will transform your relationship with the young kids in your life. What do you do with a little kid who'won't brush her teeth'screams in his car seat'pinches the baby ... refuses to eat vegetables'throws books in the library ... runs rampant in the supermarket' Organized according to common challenges and conflicts, this book is an essential emergency first-aid manual of communication strategies, including a chapter that addresses the special needs of children with sensory processing and autism spectrum disorders. This user-friendly guide will empower parents and caregivers of young children to forge rewarding, joyful relationships with terrible two-year-olds, truculent three-year-olds, ferocious four-year-olds, foolhardy five-year-olds, self-centered six-year-olds, and the occasional semi-civilized seven-year-old. And, it will help little kids grow into self-reliant big kids who are cooperative and connected to their parents, teachers, siblings, and peers."

"Argues that communication is at the heart of the various approaches to dementia care. This book offers an exploration of ways of establishing and developing communication with people with dementia. It examines both the nature of dementia as a condition and the subjective experience of those affected. "