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"This helpful guide defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This revised edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. Packed with new, updated information, this is an indispensable guide for dealing with the most difficult people in the workplace."

"Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. "In the Land of Difficult People" presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with the difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them.From untrustworthy ravens to commitment - avoiding snails and poor-communicating monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing 'into the woods' of modern-day workplace, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time."

"ABSTRAKKayau (headhunting) merupakan skrip budaya yang bersumber dari arketipe budaya masyakat Dayak di Kalimantan yang telah ditinggalkan sejak Rapat Damai Tumbang Anoi tahun 1894. Mulai saat itu, kayau dalam arti perburuan kepala manusia tidak lagi dipraktekkan. Berdasarkan kesepakatan yang diambil, hakayau (saling potong kepala), habunu (saling membunuh), dan hajipen (saling memperbudak) dihentikan. Penyelesaian konflik-konflik yang terjadi dalam masyarakat dilakukan dengan mengacu pada hukum adat dan hukum negara.Setelah lebih dari 100 tahun praktek kayau tidak lagi diajarkan dari generasi ke generasi, pada tragedi nasional kerusuhan Sampit tahun 2001, praktek kayau bangkit kembali. Fenomena ini menjadi penting untuk dikaji, karena praktek kayau yang mengandung ide jahat (evil), dalam konteks budaya masa kini termasuk ke dalam perilaku di luar batas kemanusiaan, dilakukan oleh mereka yang sehari-hari adalah masyarakat kebanyakan (ordinary people). Mereka bukan pelaku kejahatan atau tindak kriminal, dan tidak pernah melakukan pembunuhan dan cenderung tergolong orang baik (good people).Bagaimana proses yang terjadi sehingga sebuah skrip budaya yang sudah tidak digunakan lebih dari dua generasi dapat bangkit kembali dan dilakukan oleh para pelaku dari generasi yang berbeda, yang tidak pernah melakukan kayau sebelumnya, menjadi pertanyaan yang mendasari penelitian ini. Untuk memahami gejala yang terjadi, penelitian dilakukan dengan menggunakan pendekatan kualitatif dan kuantitatif.Tesis yang diajukan adalah, dalam situasi konflik, di saat identitas kolektif dan kolektif emosi lokal diaktivasi, maka sebuah arketipe budaya yang mengandung ide jahat, yang telah ―tidur‖ (dormant) lebih dari satu abad, dapat bangkit kembali, dan membatasi pilihan alternatif tindakan dalam pemecahan masalah. Meskipun tidak dipraktekkan lagi, skrip budaya kayau yang bersumber dari arketipe budaya, masih tersimpan dalam ketidaksadaran kolektif. Skrip budaya tersebut dapat diaktivasi kembali pada situasi tertentu. Diduga, sebuah proses narasi dalam reproduksi serial masih terus terjadi dari generasi ke generasi. Tampaknya, kayau adalah sebuah ekspresi budaya kehormatan untuk manyalamat utus yang perlu menemukan bentuk alternatif pengekspresian positif pada masa sekarang ini.

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ABSTRACT

Kayau (headhunting) is a cultural script that based on cultural archetype Dayak society in Kalimantan or known as Borneo island in Indonesia that no more conducted since ?Rapat Damai Tumbang Anoi? (the peace agreement Tumbang Anoi) in the year 1894. To commit the agreement, the tribe‟s activities such as hakayau (headhunting), habunu (killing each other), and hajipen (slavery) have been stopped. Conflict resolution in the society is nowadays solved based on ?Adat Law‟or State Law.

Over one hundred years mengayau has been left and not being taught to the next generation, but in the ethnic conflict called as national tragedy in Sampit in 2001, mengayau tradition has emerged. It is interesting to study this phenomenon because mengayau activity includes the idea of evil and in the modern cultural context mengayau activity is categorized as extraordinary evil behavior, and conducted by ordinary man or good people in their daily life.

It is interesting to study how the process of a dormant cultural script that have been run over the two generations can be achieved by people from different cohort and they have never been taught mengayau before. The study is conducted using qualitative and quantitative approaches to understand the phenomenon. Thesis statement being developed is in a conflict situation which is the collective identity and collective indigenous emotion are being activated a dormant cultural script or cultural archetype over one hundred years is emerged and ignoring the concept of good and evil in individual decision making process.

Although mengayau activity has been deactivated over one hundred years, the mengayau cultural script that based on cultural archetype is still kept as collective unconsciousness and can be activated in a certain situation. A narrative process in the term of serial reproduction is running over generations simultaneously. It is hypothesized that mengayau is a kind of culture of honor named ?manyalamat utus‟ that should be expressed in positive behaviour in modern life."

"Makalah ini membahas tentang analisis dalam bekerja dengan tim yang telah ditentukan untuk membentuk suatu acara. Penulis akan menjelaskan tentang detail informasi dari acara yang dibentuk bersama tim dan tujuan didirikannya acara tersebut Informasi tambahan yang juga akan dianalisis dalam grup ini adalah hal-hal yang bersangkutan dengan fungsi dan peran dari setiap anggota serta kontribusinya terhadap acara. Disertakan pula informasi mengenai fase-fase perkembangan dalam grup dan tolak ukur efektivitas grup.

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This report paper analyzes in depth on what the writer has learned by doing a group work with previous experience on group work. The writer will firstly describe the general information of the team assigned on certain event and for what purpose this event was held.Additional information about group function and team roles will also be provided on this report paper. Moreover there are some explanations about group development stage and effectiveness of this group. "

"Being saddled with a terrible supervisor can turn even the best job into a nightmare. Unfortunately, not every boss is the great symbol of managerial perfection one would hope for. In fact, more people than not consider themselves stuck with a ""bad boss."" But short of remaining miserable or quitting a job, what can be done about it? A Survival Guide for Working with Bad Bosses provides readers with savvy, practical advice for coping with managers and supervisors who are mean, incompetent, unethical, and worse. The book includes powerful strategies for not only working with -- but thriving under -- such bad boss types as: * The Great Betrayers -- how to defend yourself against a corporate backstabber * The Know-Nothing Bosses -- what to do when a boss is clueless * The Bad Communicators -- how to respond when a boss is consistently unclear Whether a boss is high-strung, incompetent, or a power-mad tyrant, this book has the solution."

"This is the first book focused on how to do and use scenario planning - which is one of the most widely used tools in the world for strategic planning, change management, innovation, problem solving, and similar purposes - for social change at the community, national, and global levels. Adam Kahane is one of the world's pioneers and leaders on this topic and he is the author of two bestselling books."