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"Pemerintah Provinsi DKI Jakarta mengeluarkan Peraturan Gubernur Nomor 98 Tahun 2019 tentang Pelaporan Data Transaksi Usaha Wajib Pajak Secara Elektronik. Aturan ini menjadi landasan dalam sistem yang dinamakan TAX Online Sistem of Jakarta (TOSKA). Skripsi ini membahas mengenai implementasi Sistem Pajak Online TOSKA pada pelaporan dan pembayaran Pajak Restoran di DKI Jakarta. Penelitian ini bertujuan untuk menganalisis mengenai implementasi Sistem Pajak Online TOSKA pada Pajak Restoran dan kelebihan serta kelemahan Sistem Pajak Online Toska dibandingkan alat sistem online pajak restoran sebelumnya (E-Pos). Penelitian dilakukan dengan pendekatan post-positivist, jenis penelitian deskriptif, dan teknik pengumpulan data dengan studi pustaka dan wawancara mendalam.Hasil penelitian ini menunjukan bahwa implementasi Sistem Pajak Online Toska pada pelaporan dan pembayaran Pajak Restoran merupakan upaya modernisasi administrasi perpajakan dilihat dari beberapa aspek seperti kolaborasi dalam bentuk kerjasama dengan instansi terkait, anggaran untuk perbaikan dan perawatan sistem, keterbukaan dalam akses, pelibatan masyarakat dalam bentuk sosialisasi, serta monitor dan evaluasi sebagai bentuk pengawasan. Kelebihannya dibanding E-Pos adalah fitur aplikasi memiliki layanan perbankan sehingga dapat melakukan pembayaran secara autodebet (E-SSPD) dan pelaporan secara online (E-SPTPD). Kelemahannya adalah aplikasi ini tidak dapat diimplementasikan kepada wajib pajak usaha menengah dan kebawah yang menggunakan alat transaksi pembayaran manual.

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The Provincial Government of DKI Jakarta issued Governor Regulation Number 98 Year 2019 concerning Electronic Taxpayer Business Transaction Data Reporting. These regulation become the foundation in a system called the TAX Online System of Jakarta (TOSKA). This thesis discuss the implementation of the TOSKA Online Tax System on Restaurant Tax reporting and payment in DKI Jakarta.This study aims to analyze the implementation of the Online Tax System TOSCA on Restaurant Taxes along with strengths and weaknesses of the Online Tax System TOSCA compared to the previous restaurant tax online system (E-Pos). The study was conducted with a post positivist approach, type of descriptive research, and data collection techniques and in depth interviews.The results of this study indicate that the implementation of the Online Tax System TOSCA in reporting and payment of Restaurant Taxes is the effort of modernization in tax administration seen from several aspects such as collaboration in the form of cooperation with related agencies, budget for system improvement and maintenance, openness in access, community involvement in the form of socialization also monitoring and evaluation as a form of supervision. The advantages compared to E-Pos are a feature of the application has banking service that can make autodebit payment (E-SSPD) and online reporting (E-SPTPD). The disadvantage is this application cannot be implemented to small medium enterprise taxpayers who use manual payment transaction tools."

"Penelitian ini membahas mengenai analisis terhadap implementasi pembayaran dan pelaporan pajak parkir melalui online system di DKI Jakarta bagaimana implikasi atas kebijakan tersebut dan apa saja kendala yang dialami dalam implementasi online system pada pembayaran dan pelaporan pajak parkir di DKI Jakarta Pendekatan yang digunakan dalam penelitian ini adalah kualitatif deskriptif dengan metode pengumpulan data secara studi literatur dan studi lapangan yang dilakukan dengan wawancara mendalam Hasil penelitian ini menunjukkan bahwa implementasi pembayaran dan pelaporan pajak parkir melalui online system sudah berjalan sesuai dengan Pergub Nomor 224 Tahun 2012 Implikasi atas penerapan kebijakan tersebut bersifat positif dan telah memenuhi asas efficiency Kendala teknis dan non teknis menjadi penghambat dalam implementasi kebijakan pembayaran dan pelaporan pajak parkir melalui online system.

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This research discusses the analysis implementation of online sytem on payment and reporting parking tax in DKI Jakarta how the implications of those policies and what are the constraints being experienced in the implementation of online system on the payment and reporting parking tax in DKI Jakarta Descriptive qualitative data collection methods is chosen to be approach of this research by collecting data from literature review and field studies in depth interview technique The results of this research show that the implementation of online system on payment and reporting parking tax has been running in accordance with Pergub Number 224 by 2012 The implications of the application of the policy is positive and has fulfilled the principle of efficiency Technical and non technical constraints hampered policy implementation of payment and reporting parking tax through the online system

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"[Pelaksanaan sistem perpajakan di Indonesia berhadapan dengan terbatasnya sumber daya manusia padahal beban kerjanya sangat berat. Hal ini juga terkait denganpemungutan pajak restoran di DKI Jakarta, beban kerja tersebut semakin bertambah sejalan dengan semakin berkembangnya keberadaan restoran di DKI Jakarta. Dengan adanya ketidakseimbangan antara jumlah wajib pajak yang harus dilayani dengan jumlah petugas wajib pajak dikhawatirkan akan terjadi kebocoran serta kecurangan dalam pembayaran dan pelaporan pajak restoran. Upaya yangdilakukan pemerintah untuk mengatasinya adalah dengan menerapkan sistem pajak online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta. Penelitianini bertujuan untuk menganalisis efektifitas sistem online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta. Penelitian ini menggunakan pendekatan kuantitatif, metode pengumpulan data kualitatif dan jenis penelitian deskriptif. Hasil penelitian menyimpulkan bahwa pelaksanaan system online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta menurut indikator pengukur yang digunakan peneliti berdasarkan teori Campbell, yaitu adanya keberhasilan program, keberhasilan sasaran, tingkat output dan input yang efektif dan pencapaian tujuan secara menyeluruh sudah efektif.

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Implementation of the tax system in Indonesia dealing with limited human resources when their work is very hard.. It is also related to restaurant tax in DKI Jakarta, the work is increasing in line with the growing of restaurants in DKI Jakarta. With an imbalance between the number of taxpayers who should be served by the number of taxpayers officers, it would cause concern to leakage and fraud in payment and restaurants tax reporting. The government's efforts is to implement an online system in payments and restaurants tax reporting in Jakarta. The purpose of this study is to analyze the effectiveness of the online system on payment and restaurants tax reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data collection methods and descriptive research. The results of this study conclude that the implementation of an online system in payment and restaurants tax reporting in DKI Jakarta according to indicators based on Campbell's theory, namely the success of the program, the success of the target, the level of output and input which is effective and goal attainment has been effective.;Implementation of the tax system in Indonesia dealing with limited human resources

when their work is very hard.. It is also related to restaurant tax in DKI Jakarta,

the work is increasing in line with the growing of restaurants in DKI Jakarta. With

an imbalance between the number of taxpayers who should be served by the number

of taxpayers officers, it would cause concern to leakage and fraud in payment and

restaurants tax reporting. The government's efforts is to implement an online system

in payments and restaurants tax reporting in Jakarta. The purpose of this study is

to analyze the effectiveness of the online system on payment and restaurants tax

reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data

collection methods and descriptive research. The results of this study conclude that

the implementation of an online system in payment and restaurants tax reporting in

DKI Jakarta according to indicators based on Campbell's theory, namely the

success of the program, the success of the target, the level of output and input which

is effective and goal attainment has been effective;Implementation of the tax system in Indonesia dealing with limited human resources

when their work is very hard.. It is also related to restaurant tax in DKI Jakarta,

the work is increasing in line with the growing of restaurants in DKI Jakarta. With

an imbalance between the number of taxpayers who should be served by the number

of taxpayers officers, it would cause concern to leakage and fraud in payment and

restaurants tax reporting. The government's efforts is to implement an online system

in payments and restaurants tax reporting in Jakarta. The purpose of this study is

to analyze the effectiveness of the online system on payment and restaurants tax

reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data

collection methods and descriptive research. The results of this study conclude that

the implementation of an online system in payment and restaurants tax reporting in

DKI Jakarta according to indicators based on Campbell's theory, namely the

success of the program, the success of the target, the level of output and input which

is effective and goal attainment has been effective, Implementation of the tax system in Indonesia dealing with limited human resources

when their work is very hard.. It is also related to restaurant tax in DKI Jakarta,

the work is increasing in line with the growing of restaurants in DKI Jakarta. With

an imbalance between the number of taxpayers who should be served by the number

of taxpayers officers, it would cause concern to leakage and fraud in payment and

restaurants tax reporting. The government's efforts is to implement an online system

in payments and restaurants tax reporting in Jakarta. The purpose of this study is

to analyze the effectiveness of the online system on payment and restaurants tax

reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data

collection methods and descriptive research. The results of this study conclude that

the implementation of an online system in payment and restaurants tax reporting in

DKI Jakarta according to indicators based on Campbell's theory, namely the

success of the program, the success of the target, the level of output and input which

is effective and goal attainment has been effective]"

"Penelitian ini membahas pengawasan pemungutan pajak daerah yang dilakukan oleh Pemerintah Provinsi DKI Jakarta melalui sistem online atas Pajak Hotel, Pajak Restoran, dan Pajak Hiburan. Penelitian ini bertujuan untuk menganalisis manfaat dan kendala penerapan sistem online Pajak Hotel, Pajak Restoran, dan Pajak Hiburan di Provinsi DKI Jakarta. Pendekatan yang digunakan adalah pendekatan studi kasus. Penelitian ini menyimpulkan bahwa sistem online pajak telah memberikan manfaat, terutama meminimilisasi biaya administrasi pajak dan efisiensi dalam pengawasan pemungutan pajak. Kendala yang dihadapi dalam penerapan sistem online adalah belum kooperatifnya wajib pajak dan beragamnya tipe alat transaksi di tempat usaha wajib pajak yang menyebabkan target jumlah objek Pajak Hotel, Pajak Restoran, dan Pajak Hiburan yang menggunakan sistem online pajak belum tercapai. Rekomendasi dari penelitian ini adalah agar Pemerintah Provinsi DKI Jakarta khususnya Dinas Pelayanan Pajak mengupayakan kesesuaian alat sistem online dengan alat transaksi di tempat usaha wajib pajak, melakukan lebih banyak penyuluhan kepada wajib pajak, serta menambah bank untuk bekerjasama dalam penerapan sistem online pajak.

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This study discusses regional tax collection monitoring of Hotel Tax, Restaurant Tax, and Entertainment Tax through the online system conducted by Provincial Government of DKI Jakarta. This study is intended to analyze the benefits and constraints of the implementation of the online system of Hotel Tax, Restaurant Tax, and Entertainment Tax in DKI Jakarta. The approach used is a case study approach. This study concludes that the online system has provided benefits especially tax costs minimilized and efficiency in the monitoring of tax collection. Constraints encountered in the implementation of the online system such as taxpayers uncooperative and various types of transaction tools in taxpayer's place of business that causes the target number of taxpayers use tax online system has not been achieved. Recommendations from this study is the Provincial Government of DKI Jakarta, particularly the Dinas Pelayanan Pajak, compliance efforts online system tools with transaction tool in a taxpayers place of business, doing more outreach to taxpayers, as well as add a bank to cooperate in the implementation of tax online system."

"Pemerintah Provinsi DKI Jakarta menerapkan Sistem online atas data transaksi pembayaran Pajak Restoran, Pajak Hotel, dan Pajak Hiburan dalam rangka pengawasan pembayaran Pajak Daerah. Penelitian ini dimaksudkan untuk melakukan evaluasi penerapan sistem online Pajak Restoran, Pajak Hotel dan Pajak Hiburan di Provinsi DKI Jakarta dengan Analisis Biaya Manfaat (cost and benefit analysis) untuk memberikan gambaran apakah manfaat dari penerapan sistem online pajak dari segi pengawasan kepatuhan Wajib Pajak dalam melakukan pembayaran pajak lebih besar dari biaya yang dikeluarkan. Penelitian ini menyimpulkan bahwa penerapan Sistem Online pajak telah memberikan manfaat yang lebih besar dari biaya yang dikeluarkan.

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Jakarta administration to implement an online system for payment transaction data Restaurant Tax, Hotel Tax and Entertainment Tax in Regional Tax Payments Supervision order. This study aimed to evaluate the implementation of online systems Restaurant Tax, Hotel Tax and Entertainment Tax in DKI Jakarta Province with benefit cost analysis to give an idea whether the benefits of implementing online systems in term of taxpayer compliance monitoring of doing tax payment is greater than the cost incurred. This study concludes that the implementation of online tax system has provided grater benefits than costs."

"Pemerintah Provinsi DKI Jakarta mengeluarkan Peraturan Gubernur Nomor 224 Tahun 2012 tentang Pembayaran dan Pelaporan Transaksi Usaha Pajak Hiburan, Pajak Hotel, Pajak Restoran dan Pajak Parkir Melalui Online System yang bertujuan untuk meningkatkan tingkat efektifitas dan efisiensi pemungutan Pajak Hiburan di Provinsi DKI Jakarta. Tujuan dari penelitian ini adalah untuk menganalisis bagaimana implementasi Sistem Pajak Online tahap II dan bagaimana strategi yang digunakan pemerintah dalam meningkatkan pemungutan Pajak Hiburan di Provinsi DKI Jakarta. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif dan teknik pengumpulan data dengan wawancara mendalam dan observasi. Implementasi Sistem Pajak Online tahap II di Provinsi DKI Jakarta sudah berjalan dengan baik, namum masih terdapat kendala dalam hal sosialisasi, staf, fasilitas, standard operating procedure (SOP) dan struktur birokrasi. Strategi yang digunakan Pemerintah Provinsi DKI Jakarta dalam meningkatkan penerimaan Pajak Hiburan adalah berkerja sama dengan Dinas Pariwisata dan Kebudayaan DKI Jakarta atas pembuatan dan perpanjangan izin usaha hiburan yang masih terdapat kendala pada struktur birokrasi pada kebijakan ini.

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The Government Provincial DKI Jakarta issued governor regulation number 224 year of 2012 for payment and reporting business transactions of entertainment Tax, Hotel Tax, Restaurant Tax and Parking Tax by Online System aims to improve the effectiveness and efficiency collecting entertainment taxes in DKI Jakarta. This research focused to analyze the implementation of Online Tax System phase II and government strategies to improve collection of entertainment tax in DKI Jakarta. This qualitative research used in-depth interviews and observations as data collection technique. The Implementation of Online Tax System phase II has some obstacles in socialization, human resource, facilities, standard operating procedure (SOP) and bureaucracy structure. Government strategy in increase entertainment tax revenue is by coordinating with Department of Tourism and Culture for entertainment business license issuance and renewal."

"Skripsi ini membahas mengenai hasil penelitian yang dilakukan untuk menganalisis faktor-faktor strategis implementasi sistem pajak online DKI Jakarta dan mengetahui kendala yang dihadapi Badan Pendapatan Daerah DKI Jakarta dalam mengimplementasikan sistem pajak online tersebut. Penelitian ini menggunakan metode kuantitatif yang dilakukan melalui pengumpulan data dengan penyebaran kuesioner terhadap 100 responden yang merupakan pengguna sistem pajak online DKI Jakarta dan dianalisis menggunakan HOTFit Models, serta menggunakan teknik pengumpulan data studi kepustakaan dan wawancara mendalam. Analisis data pada penelitian ini dilakukan dengan analisis deskriptif dan analisis regresi berganda. Hasil penelitian terdapat empat dimensi Service Quality, User Satisfaction, Environment, Net Benefit menjadi faktor-faktor srategis keberhasilan Implementasi Sistem Pajak Online DKI Jakarta. Dan dengan menggunakan uji simultan, terdapat korelasi yang positif antara variabel independent dan variabel dependen. Hal ini menunjukkan bahwa semakin besar masyarakat menganggap bahwa pajak online DKI Jakarta bermanfaat, semakin besar pula mereka menggunakan sistem berupa pajak online DKI Jakarta

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This thesis discusses the results of research carried out to analyze strategic factors in implementing the DKI Jakarta online tax system and to find out the obstacles faced by Badan Pendapatan Daerah DKI Jakarta in implementing the online tax system. This research uses quantitative methods which are carried out through data collection by distributing questionnaires to 100 respondents who are users of the DKI Jakarta online tax system and analyzed using HOTFit Models, as well as using library research data collection techniques and in-depth interviews. Data analysis in this study was carried out by descriptive analysis and multiple regression analysis. The results of this study are there are four dimensions of Service Quality, User Satisfaction, Environment, Net Benefit which are strategic factors for the successful implementation of the DKI Jakarta Online Tax System. And by using the simultaneous test, there is a positive correlation between the independent variable and the dependent variable. This shows that the greater the public perceives that the DKI Jakarta online tax is useful, the greater they will use the DKI Jakarta online tax system."

"Tujuan penelitian ini adalah untuk menganalisis efektifitas sistem online dalam pemungutan pajak hiburan di propinsi DKI Jakarta. Penelitian ini menggunakan pendekatan kuantitatif, metode pengumpulan data kualitatif dan jenis penelitian deskriptif.

Hasil penelitian menyimpulkan bahwa pelaksanaan system online dalam pemungutan pajak hiburan di propinsi DKI Jakarta menurut tujuh indikator pengukur yang digunakan peneliti, yaitu strategi, struktur, system, gaya kepemimpinan, staff, skill dan nilai bersama sudah efektif walaupun masih ditemui beberapa hambatan dalam pelaksanaannya.

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The purpose of this study is to analyze the effectivity of online system in the collection of entertainment tax in the province of DKI Jakarta. This research is a descriptive research using quantitative approach with qualitative data collection method.

The results of this research conclude that the implementation of online system in the entertainment tax collection in the province of DKI Jakarta which refer to seven indicators (strategy, structure, system, style, staff, skill and shared value) are already effective although still found a few flaws."