Ditemukan 94952 dokumen yang sesuai dengan query
Shapiro, Benson P.
New York: McGraw-Hill, 1977
658.8 SHA s
Buku Teks SO Universitas Indonesia Library
Shapiro, Benson P.
New York, NY: McGraw-Hill, 1977
658.81 SHA s
Buku Teks SO Universitas Indonesia Library
Indriana Adani
"Laporan magang ini membahas mengenai audit atas penjualan dan program loyalitas pelanggan Department Store A (DS A) yang dilakukan oleh KAP ABC untuk periode yang berakhir pada tanggal 31 Desember 2013. Secara lebih rinci, laporan magang ini membahas mengenai standar akuntansi, prosedur audit atas akun-akun yang terkait dengan penjualan dan program loyalitas pelanggan, analisis atas hasil proses audit, termasuk penyesuaian dan rekomendasi audit. Berdasarkan hasil proses audit, dijelaskan bahwa standar akuntansi atas penjualan dan program loyalitas pelanggan DS A telah sesuai dengan Pernyataan Standar Akuntansi Keuangan (PSAK) yang berlaku, serta prosedur audit yang dijalankan oleh KAP ABC atas atas penjualan dan program loyalitas pelanggan DS A telah sesuai dengan teori dan standar audit yang berlaku.
The report is aimed to explain the KAP ABC?s audit process of sales and customer loyalty program of Department Store A (DS A) for the period ended December 31st , 2013. Furthermore, the report discusses the accounting standards, audit procedures of accounts related to sales and customer loyalty program, analysis of the audit?s result, as well as audit adjustments and audit recommendation. Based on the result of the audit process, the accounting standards related to sales and customer loyalty program of DS A have complied with the Indonesian Financial Accounting Standards (PSAK). In addition, the audit procedures, which are applied by the KAP ABC, have complied with the theory and the accounting standards which prevail."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
TA-pdf
UI - Tugas Akhir Universitas Indonesia Library
""Now in an updated and expanded edition, The Sales Compensation Handbook provides the information and tools needed to design and implement top-notch sales compensation programs. This authoritative reference from experts at Towers Perrin provides guidance on all aspects of compensating salespeople, including cash and non-cash incentives * base salary, bonus, and commission scales * team-selling roles and implications * linking compensation to company culture, and much more. Sales managers and compensation professionals alike will find this comprehensive resource a valuable tool for building sales rep productivity.""
New York: [American Management Association, ], 1998
e20438327
eBooks Universitas Indonesia Library
Barry, John W.
New York, N.Y.: McGraw-Hill, 1981
658.322 2 BAR e
Buku Teks Universitas Indonesia Library
Zulfi Zuliansyah
"Penelitian ini tentang implementasi program Sales and Service Award sebagai upaya peningkatan motivasi pekerja frontline dan menjelaskan dampak pelaksanaan program Sales and Service Award di Bank X yang dibahas dari disiplin ilmu Kesejahteraan Sosial. Penelitian ini dilatarbelakangi oleh kondisi karyawan frontline yang memiliki status outsourcing di Bank X dengan usia pensiun sampai 36 tahun, sedangkan untuk karyawan tetap atau back office di Bank X memiliki usia pensiun hingga 56 tahun. Adanya program Sales and Sevice Award di Bank X ini dapat menjadi salah satu cara untuk membantu karyawan frontline dalam meningkatkan kesejahteraan mereka, melalui pemberian kesempatan untuk mendapatkan reward berupa alih status pada program tersebut sehingga dapat memperpanjang usia pensiun dan mengembangkan karir mereka di Bank X. Pada penelitian ini peneliti melakukan proses pengumpulan data melalui wawancara yang dilakukan secara daring dan secara luring dengan total jumlah informan yakni 6 karyawan yang dipilih dengan teknik purposive sampling. Penelitian ini dilakukan dari bulan Oktober 2021 hingga Juni 2022. Berdasarkan hasil penelitian ini dapat diketahui bahwa program ini dimulai pada proses seleksi yang dapat diikuti oleh setiap karyawan frontline di masingmasing kantor Bank X. Karyawan frontline dipilih manajemen kantor masing-masing untuk mewakili kantor mereka dalam mengikuti tiga tahap seleksi program ini yang terdiri dari Seleksi tingkat Kantor Cabang, tingkat Kantor Wilayah, dan tingkat Nasional. Pada seleksi tingkat Kantor Cabang dan Kantor Wilayah, seleksi yang digunakan melalui kegiatan role play pemberian pelayanan dan presentasi product knowledge. Lalu untuk seleksi tingkat Nasional, karyawan frontline yang menjadi kandidat akan membuat campaign project berupa video promosi dan hal pelayanan apa saja yang dapat meningkatkan laba Bank X. Kesimpulan dari penelitian ini menunjukan bahwa program Sales and Service Award memiliki dampak terhadap motivasi karyawan frontline, karena berdasarkan temuan lapangan maka dapat diketahui dengan adanya program ini dapat memotivasi karyawan frontline seperti karyawan frontline ingin lebih mengembangkan karirnya setelah mendapatkan alih status, karyawan tersebut juga lebih konsisten dan rajin serta semangat dalam bekerja setelah mengikuti program ini. Adanya dampak lain program ini terhadap motivasi karyawan yakni bertambahnya wawasan karyawan, meningkatkan kinerja karyawan frontline dalam memberikan layanan, serta dengan adanya program ini dapat meciptakan role model pemberian layanan bagi karyawan frontline lainnya. Hasil penelitian ini diharapkan menjadi kontribusi bagi program studi ilmu Kesejahteraan Sosial khususnya pada mata kuliah manajemen sumber daya manusia pada pokok bahasan employee motivation dan performance appraisal.
This research is about the implementation of the Sales and Service Award program as an effort to increase the motivation of frontline workers and explains the impact of the implementation of the Sales and Service Award program at Bank X which is discussed from the Social Welfare discipline. This research is motivated by the condition of frontline employees who have outsourcing status at Bank X with a retirement age of up to 36 years, while permanent employees or back office at Bank X have a retirement age of up to 56 years. The existence of the Sales and Service Award program at Bank X can be one way to help frontline employees improve their welfare, by providing opportunities to get rewards in the form of status transfers in the program so that they can extend their retirement age and develop their careers at Bank X. In this study, researchers carried out the process of collecting data through interviews conducted online and offline with a total number of informants, namely 6 employees who were selected by purposive sampling technique. This research was conducted from October 2021 to June 2022. Based on the results of this study, it can be seen that this program begins in a selection process that can be followed by every frontline employee at each Bank X office. Frontline employees are selected by their respective office management to represent the office. they take part in the three stages of selection of this program which consists of Selection at the Branch Office level, Regional Office level, and National level. In the selection at the Branch Office and Regional Office levels, the selection used was through role play activities, service delivery and product knowledge presentations. Then for the National level selection, frontline employees who become candidates will create a campaign project in the form of promotional videos and what services can increase Bank X's profits. The conclusion of this study shows that the Sales and Service Award program has an impact on the motivation of frontline employees, because based on field findings, it can be seen that this program can motivate frontline employees such as frontline employees who want to further develop their careers after getting a status transfer, these employees are also more consistent and diligent and enthusiastic in working after joining this program. Another impact of this program on employee motivation is increasing employee insight, improving frontline employee performance in providing services, and with this program can create role models for service delivery for other frontline employees. The results of this study are expected to be a contribution to the Social Welfare study program, especially in human resource management courses on the subject of employee motivation and performance appraisal."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
S-pdf
UI - Skripsi Membership Universitas Indonesia Library
Elian Richard
"Perkembangan industri di Indonesia yang pesat mendorong peningkatan permintaan pasokan listrik di berbagai sektor demi tercapainya implementasi teknologi industri 4.0 dan terwujudnya inisiatif Making Indonesia 4.0 oleh Kementrian Perindustrian Republik Indonesia. Maka dari itu, sangat penting bagi sebuah industri untuk memiliki sistem tenaga listrik yang baik untuk bisa mendapatkan harga yang terjangkau dengan melakukan penghematan pemakaian daya. Salah satu cara yang dapat dilakukan pada sistem tenaga listrik yang beroperasi dengan baik adalah dengan meningkatkan faktor daya operasionalnya. Agar tercapainya peningkatan faktor daya, perlu ditentukan jenis kompensator faktor daya untuk menentukan besaran daya reaktif kompensasi yang sesuai. Besaran daya reaktif kompensasi yang dibutuhkan perlu dilakukannya optimasi, dapat digunakan algoritma pembobotan normalisasi minimax agar komputasi dapat relatif lebih mudah dan lebih cepat. Pada studi kasus di PT. ON, algoritma pembobotan normalisasi minimax dapat menentukan besaran kapasitor optimum (21 kVAR dengan 7 step) sehingga dapat dihasilkannya penghematan daya reaktif sebesar 1.083,73 kVAR dengan rata-rata sebesar 11.29 kVAR (62.30%), menaikkan rata-rata faktor daya dari 0.8 menjadi 0.96 (20%), menurunkan rata rata penggunaan arus menjadi 20.67 Ampere (78.34%), menurunkan rata-rata daya semu menjadi 13.00 VA (74.09%), dan menurunkan rata-rata rugi-rugi daya yang dihasilkan sebesar 31.48%.
The fast improvement of the industrial sector in Indonesia has pushed the escalation of electrical supply demand in every sector to achieve the implementation of industrial technology 4.0 and the realization of Making Indonesia 4.0 by the Ministry of Industry Republic of Indonesia. Therefore, the industry needs to have a good power electrical system to decrease electrical expenses, and one of the ways is to limit the use of power electricity. One of the things that can be done to have a good operation of the power electrical system is to achieve the enhancement of the power factor. To achieve it, the type of power factor compensator has to be determined, then the suitable value of compensation reactive power can be determined. The amount of reactive power compensation needed needs to be optimized, in which the minimax normalization weighting algorithm can be used so that computation can be relatively easier and faster. In the case study of PT. ON building, the minimax normalization weighting algorithm can determine the optimum capacitor size (21 kVAR with 7 steps) so that a reactive power saving of 1,607.45 kVAR and average of 11.29 kVAR (62.30%) can be generated, increasing the average power factor from 0.8 to 0.96 (20%), reducing the average current usage to 20.67 Amperes (78.34%), lowering the average apparent power to 13.00 VA (74.09%), reducing the resulting average power losses by 31.48%."
Depok: Fakultas Teknik Universitas Indonesia, 2022
S-pdf
UI - Skripsi Membership Universitas Indonesia Library
Kana Agatha Natania
"Tokopedia sebuah perusahaan teknologi di Indonesia mengalami pertumbuhan yang signifikan. Dalam strategi bisnisnya, Tokopedia menerapkan strategi pemasaran salah satunya yaitu sales promotion. Melalui komentar pengguna selama program sales promotion, perusahaan dapat mendapatkan informasi dari perspektif pengguna yang dapat bermanfaat bagi perusahaan. Tujuan dari penelitian ini adalah untuk menyelidiki respons pengguna melalui komentar di media sosial terhadap program sales promotion Tokopedia. Penelitian ini menggunakan metode text mining untuk mengolah data yang didapatkan dari media sosial. Data yang digunakan yaitu 13.921 komentar Twitter antara 1 Januari 2021 dan 1 Desember 2021. Data tersebut kemudian dilakukan analisis konten menggunakan word frequency, part of speech tagging, co-occurrence matrix, core-periphery analysis, dan network analysis. Penelitian ini berhasil mengidentifikasi kata-kata yang sering muncul dan berpengaruh serta mengidentifikasi tema dalam jaringan. Kata berpengaruh yang teridentifikasi terkait dengan Tokopedia monetary promotion benefits, dapat digunakan untuk strategi pemasaran dan aktivasi jaringan di media sosial. Selain itu tema-tema yang muncul dalam jaringan adalah multi-product promotion, Gojek and Tokopedia sales promotion collaboration, Tokopedia monetary promotion benefit , viral content, referral ,dan PLN promotions. Tema tersebut dapat memberikan informasi yang berharga bagi perusahaan untuk meningkatkan kinerja bisnisnya.
Tokopedia, an Indonesian technology company that specializes in E-Commerce, has seen significant growth. Tokopedia implements a marketing strategy, specifically a sales promotion, as part of their business strategy. During the sales promotion program, the company can gain insights from the user perspective that might be valuable to the company. The objective of this study was to investigate at user response to Tokopedia's sales promotion program through social media comments. Text mining techniques are used in this work to analyse data from social media. The data utilized were 13,921 Twitter comments between January 1, 2021, and December 1, 2021. The data was then analysed using word frequency, part of speech tagging, co-occurrence matrix, core-periphery analysis, and network analysis. This study was successful in identifying frequent and influential words, as well as network themes. Influential words that appeared are associated with Tokopedia monetary promotion benefits that could be used for marketing strategies and network activation on social media. Furthermore, this research identifies the network's themes which are, multi-product promotion, Gojek and Tokopedia sales promotion partnership, Tokopedia monetary promotion advantage, viral content, referrals, and PLN promotions which could provide valuable information for the company to improve their business performance. "
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
T-pdf
UI - Tesis Membership Universitas Indonesia Library
Zoltners, Andris A.
"If you're like most sales leaders, your incentive program is a constant challenge, as you try to jumpstart sales, energize a geographically dispersed and autonomous workforce, and motivate salespeople to achieve ambitious revenue goals. And sometimes it seems like you just don't know what works; your products and markets are changing, the incentive program that was so successful last year no longer produces the desired results, or perhaps the generous incentive program you created has yielded a corps of highly paid salespeople who spend most of their time on existing clients and minimal time generating new business -- and threaten to walk away with your customer base if you scale back paychecks! Incentive programs are seductively powerful but complicated instruments."
New York: [American Management Association, ], 2006
e20438253
eBooks Universitas Indonesia Library
Cummins, Julian
Jakarta: Ikrar Mandiriabadi, 2004
658.82 CUM s
Buku Teks SO Universitas Indonesia Library