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Muhammad Ihsan Mustika
"Badan Usaha Milik Negara (BUMN) berperan penting dalam memastikan stabilitas dan pengendalian perekonomian Indonesia, terutama sebelum dan sesudah pandemi COVID-19. Pandemi COVID-19 telah mempercepat digitalisasi kegiatan sektor publik dan swasta di Indonesia dan negara lain. Untuk beradaptasi dengan percepatan digitalisasi akibat pandemi, BUMN harus terus tumbuh dan berkembang untuk mencapai target dan tujuannya. Penelitian ini bertujuan untuk mengetahui pengaruh Technostress, Perceived Organizational Support (POS), Total Reward Systems (TRS), dan Work-Life Balance (WLB) terhadap Job Performance, dimediasi oleh Employee Wellbeing (studi pada karyawan BUMN). Pendekatan kuantitatif menggunakan Structural Equation Modeling (SEM) dengan jumlah sampel 263 responden. Hasil penelitian menunjukkan bahwa Employee Wellbeing sepenuhnya memediasi hubungan antara variabel yang diteliti dan Job Performance. Penelitian ini memberikan wawasan berharga bagi perusahaan dalam memahami faktor-faktor yang mempengaruhi Employee Wellbeing dan kinerja pekerjaan, menyoroti Perceived Organizational Support yang dirasakan sebagai pendorong utama dengan dimediasi Employee Wellbeing. Temuan ini menekankan pentingnya melibatkan semua generasi secara efektif, terutama Generasi Y dan Generasi Z, di dalam BUMN untuk mengoptimalkan kinerja dan mencapai kesuksesan organisasi.

State-Owned Enterprises (SOEs) play a crucial role in ensuring stability and control in Indonesia's economy, especially before and after the COVID-19 pandemic. The COVID-19 pandemic has accelerated the digitization of public and private sector activities in Indonesia and other countries. To adapt to the accelerated digitization caused by the pandemic, SOEs must continue to grow and develop to achieve their targets and goals. This study aims to investigate the impact of Technostress, Perceived Organizational Support (POS), Total Reward Systems (TRS), and Work-Life Balance (WLB) on Job Performance, mediated by employee well-being (studies of SOEs employee). A quantitative approach using Structural Equation Modeling (SEM) was employed with a sample size of 263 respondents. The results show that employee well-being fully mediates the relationship between the variables studied and Job Performance. This research provides valuable insights for companies in understanding the factors that affect employee well-being and Job Performance, highlighting the role of Perceived Organizational Support as a key driver through its impact on employee well-being. The findings emphasize the significance of effectively engaging all generations, particularly Generation Y and Generation Z, within SOEs to optimize Job Performance and achieve organizational success."
Depok: Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Dyah Ayu Pithaloka
"Studi ini menyelidiki peran keterikatan karyawan dan kepuasan kerja dalam hubungan antara persepsi dukungan organisasi dan keinginan karyawan untuk terus bekerja di perusahaan. Tujuan utama dari penelitian ini adalah untuk mengetahui bagaimana keterikatan karyawan, kepuasan kerja, dan dukungan organisasi mempengaruhi keinginan karyawan untuk tetap bersama perusahaan. Mengingat pentingnya dukungan organisasi dalam meningkatkan keinginan karyawan untuk tetap bekerja diperusahaan yang dapat dilihat dari tingkat keterikatan karyawan dan juga kepuasan kerja karyawan PT. Yodya Karya (Persero). Analisis kuantitatif dengan teknik Structure Equation Modeling (SEM) digunakan untuk menguji pengaruh dukungan organisasi. Hasil penelitian adalah terdapat pengaruh positif antara persepsi dukungan organisasi terhadap keinginan karyawan untuk tetap tinggal di perusahaan yang dimediasi oleh kepuasan kerja. Temuan ini dapat membantu untuk lebih memahami bahwa keinginan tinggal karyawan di perusahaan harus didukung yang dapat dilihat dari kepuasan kerja.

This study investigates the role of employee engagement and job satisfaction in the relationship between perceived organizational support and employees' intention to stay at the company. The main objective of this study is to determine how employee engagement, job satisfaction, and organizational support perceptions affect employees' intention to stay with the company. Given the importance of organizational support in increasing employees' intention to stay working in the company, which can be seen from the level of employee engagement and also job satisfaction of PT Yodya Karya (Persero) employees. Quantitative analysis with Structure Equation Modeling (SEM) technique is used to test the effect of perceived organizational support. The result of the study is that there is a positive influence between perceived organizational support on employees' intention to stay in the company mediated by job satisfaction. This finding can help to better understand that employees' intention to stay in the company must be supported which can be seen from job satisfaction."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Bintang Bagaskara Korda
"Organisasi harus memiliki kinerja pertumbuhan yang baik dalam menghadapi tantangan global. Kinerja organisasi menjadi salah satu bagian yang utama untuk menaikkan pertumbuhan organisasi, dimana didukung oleh kinerja karyawan, serta variabel lain yang memengaruhinya. Penelitian ini bertujuan untuk membuat analisis tentang pengaruh persepsi karyawan tentang budaya organisasi (perceived organizational culture) terhadap kinerja karyawan, serta pengaruhnya melalui mediasi kepuasan kerja dan komitmen karyawan. Penelitian ini juga dimaksudkan untuk menjawab justifikasi perbedaan hipotesis penelitian sebelumnya. Metodologi yang digunakan dalam penelitian ini adalah kuantitatif, dengan cara menyebarkan kuesioner terhadap karyawan yang bekerja minimal satu tahun di salah satu perusahaan coating. Ukuran sampel adalah populasi perusahaan. Pengujian pada satu perusahaan dikarenakan terdapat fenomena studi kasus yang sesuai dengan teori. Data dianalisis dengan Partial Least Square Structural Equation Modeling, yang dibantu oleh software SmartPLS. Dalam hasil yang ditemukan, penelitian membuktikan ternyata persepsi karyawan tentang budaya organisasi dapat memengaruhi dan meningkatkan kinerja karyawan, juga memengaruhi komitmen organisasi dan kepuasan kerja, dimana kedua variabel yang dimaksud juga dapat memediasi persepsi karyawan tentang budaya organisasi untuk meningkatkan kinerja karyawan. Dengan kata lain, kinerja karyawan dapat ditingkatkan dengan meningkatkan kepuasan kerja dan komitmen karyawan. Kepuasan kerja juga dapat meningkatkan dan memengaruhi komitmen karyawan. Keterbaruan dan keaslian dalam studi ini, adalah menemukan indikasi pengaruh hubungan perceived organizational culture dengan kinerja karyawan, pengaruh antar variabel seperti kepuasan kerja, komitmen karyawan terhadap kinerja karyawan merupakan penelitian yang memperluas teori pada penelitian sebelumnya. Penggunaan variabel mediasi juga menambahkan perluasan dan perkembangan teori. Penelitian pada perusahaan jasa coating juga merupakan hal baru yang dibangun untuk melengkapi hubungan antar variabel dalam organisasi untuk berbagai jenis industri jasa.

Organizations had to maintain a good growth performance in facing global challenges. Organizational performance was one of the main parts to increase organizational growth, which was supported by employee performance, as well as other variables those influenced it. The research was aimed to analyze of the influence that Perceived Organizational Culture (POC) has on employee performance, as well as the mediating effect of job satisfaction and employee commitment. Research is also used to answer the justification for differences in previous research hypotheses. The methodology of this research is quantitative, by distributing questionnaires to employees who have worked for at least one year in a coating company. The sample size is the company population. Testing on one company because there is a case study phenomenon that is in accordance with the theory. Data were analyzed by Partial Least Square Structural Equation Modeling, assisted by SmartPLS software. In the results found, research proves that perceived organizational culture can influence and improve employee performance, also affect organizational commitment, and job satisfaction, where the two variables in question can also mediate perceived organizational culture to improve employee performance. On the other words, employee performance can be improved by increasing job satisfaction and employee commitment. Job satisfaction can also increase and affect employee commitment. The novelty and originality in this study, namely finding indications of the influence of the relationship between perceived organizational culture and employee performance, the affect between variables such as job satisfaction, employee commitment to employee performance is research that expands theory on previous studies. The use of mediation also adds expansion and development of theory. Research on coating service companies is also a new thing that was built to complement the relationships between variables in organizations for various types of service industries."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Lubis, Shafa Ashrina
"Penelitian ini bertujuan untuk melihat apakah ada efek moderasi dari grit dalam hubungan antara kepuasan kerja dan kinerja pada karyawan milenial. Sebanyak 300 karyawan, berusia 20-39 tahun, berpartisipasi dalam penelitian ini. Alat pengukur Skala Kepuasan Kerja Umum, Skala Kinerja Peran dan Skala Grit-S digunakan untuk mengukur kepuasan kerja, kinerja dan ketabahan.
Hasil analisis statistik uji moderasi menggunakan PROCESS HAYES versi 3.3 model 1 menunjukkan bahwa grit tidak memoderasi hubungan antara kepuasan kerja dan kinerja. Ini diduga disebabkan Kepuasan kerja milenial lebih banyak ditentukan oleh faktor lingkungan dan pengawasan yang bagus.
Pemenuhan ini akan mengarah pada kepuasan kerja berhubungan langsung dengan tingkat kinerja, terlepas dari apakah gritnya dimiliki oleh individu yang tinggi atau tidak yang artinya variabel grit belum berperan dalam memperkuat hubungan antara kepuasan kerja dan kinerja karyawan.

This study aims to see whether there is a moderating effect of grit in the relationship between job satisfaction and performance in millennial employees. A total of 300 employees, aged 20-39 years, participated in this study. Measuring tools for General Job Satisfaction Scale, Role Performance Scale and Grit-S Scale are used to measure job satisfaction, performance and grit.
The results of the statistical analysis of the moderation test using PROCESS HAYES version 3.3 model 1 shows that grit does not moderate the relationship between job satisfaction and performance. This is thought to be due to millennial job satisfaction determined more by environmental factors and good supervision.
This fulfillment will lead to job satisfaction which is directly related to the level of performance, regardless of whether the grit is owned by high individuals or not, which means that the grit variable has not played a role in strengthening the relationship between job satisfaction and employee performance.
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Depok: Fakultas Psikologi Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Bona Patrick Leonard P.S.
"Penelitian ini ditujukan untuk menguji pengaruh motivasi dan iklim organisasi terhadap kinerja karyawan melalui kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif yang menyoroti hubungan atau pengaruh antar variabel-variabel penelitian dan menguji hipotesa, dengan menggunakan data primer yang dikumpulkan menggunakan metode survey melalui kuesioner dengan skala liker 1 sampai 5. Populasi dalam penelitian ini adalah Karyawan Start-up Digital di Indonesia.Sampel penelitian berjumlah 265 orang. Analisis data dilakukan menggunakan analisis statistik deskriptif dan analisis statistik inferensial (Structural Equation Modelling (SEM) dengan menggunakan program Lisrel 8.80. Hasil penelitian menunjukkan bahwa motivasi, iklim organisasi, kepuasan kerja, dan keterikatan karyawan mempunyai pengaruh langsung yang positif dan signifikan terhadap kepuasan kerja; Motivasi, dan iklim organisasi mempunyai pengaruh positif signifikan terhadap kepuasan kerja dan keterikatan karyawan. Kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi meningkatkan hubungan antara motivasi dan iklim organisasi terhadap kinerja karyawan.

This study is aimed at testing the influence of motivation and organizational climate on employee performance through job satisfaction and employee attachment as mediating variables. This study uses a quantitative approach that highlights the relationship or influence between research variables and tests hypotheses, using primary data collected using the survey method through questionnaires with a liker scale of 1 to 5. The population in this study is Digital Startup Employees in Indonesia. The study sample numbered 265 people. Data analysis was carried out using descriptive statistical analysis and inferential statistical analysis (Structural Equation Modeling (SEM) using the Lisrel 8.80 program. The results showed that motivation, organizational climate, job satisfaction, and employee attachment had a positive and significant direct influence on job satisfaction; Motivation and organizational climate have a significant positive influence on job satisfaction and employee engagement. Job satisfaction and employee engagement as mediating variables increase the relationship between motivation and organizational climate to employee performance."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Anggita Rachmanantya
"Instansi pemerintah merupakan salah satu dari delapan klaster sebagai penyumbang kasus Covid-19 terbesar di Indonesia. Oleh karena itu, mekanisme kerja yang lebih fleksibel atau flexible working arrangement menjadi alternatif yang semakin dipertimbangkan pada masa pandemi Covid-19. Meski demikian, dampak dari implementasi flexible working arrangement terhadap kinerja individu maupun organisasi masih menjadi perdebatan. Di sisi lain, beberapa studi mengidentifikasi bahwa dukungan dari atasan juga dapat mempengaruhi dampak psikologis karyawan yang akan berimplikasi pada pencapaian work-life balance karyawan. Tercapainya work-life balance diharapkan dapat menghasilkan outcomes yang positif dari para karyawan di antaranya kepuasan kerja dan kinerja yang tinggi. Penelitian ini bertujuan untuk mengidentifikasi hubungan antara flexible work arrangement, dukungan atasan terhadap kepuasan dan kinerja, dimediasi oleh work-life balance pada pegawai ASN pada instansi pemerintah di Indonesia. Penelitian ini merupakan penelitian kuantitatif. Data penelitian diperoleh melalui kuesioner yang dilakukan dengan menggunakan cross sectional design. Kuesioner disebarkan secara online dan memperoleh 391 responden yang meliputi pegawai ASN yang telah bekerja setidaknya selama satu tahun pada instansi pemerintah di Indonesia. Analisis hubungan antar variabel dilakukan melalui Structural Equation Modeling (SEM) menggunakan bantuan software LISREL. Hasil dari penelitian menunjukkan bahwa supervisor support dan flexible working arrangement secara signifikan mempengaruhi kepuasan kerja (job satisfaction) yang dimediasi oleh work-life balance. Secara lebih lanjut, penelitian ini menemukan bahwa kepuasan kerja memiliki hubungan langsung terhadap kinerja (job performance). Dengan demikian, dapat disimpulkan bahwa supervisor support dan flexible working arrangement secara tidak langsung dapat mempengaruhi job performance.

Government institutions are on of the eight clusters as the largest contributors of Covid-19 cases in Indonesia. Therefore, a more flexible working mechanism or flexible working arrangement to become alternative that is increasingly being considered during the Covid-19 pandemic. However, the impact of flexible working arrangements implementation on individual and organizational performance is still a matter of debate. On the other hand, several studies have identified that support from supervisor also have a role in influencing the psychological impact on employees which will have implications to the employees’ work-life balance. The achievement of work-life balance is expected to produce positive outcomes, including the achievement of job satisfaction and high performance. This study aims to identify the relationship between flexible working arrangements, supervisor support on job satisfaction and job performance, mediated by the work-life balance of civil servants in government institutions in Indonesia. This research is a quantitative research. The data were collected by distributing questionnaire conducted using a cross sectional design. The questionnaire was distributed online and obtained 391 respondents which included civil servants who have worked for at least one year in government institution in Indonesia. The relationship between variables was carried out through Structural Equation Modeling (SEM) using LISREL software. The results of the study indicate that supervisor support and flexible working arrangements significantly affect job satisfaction mediated by work-life balance. Furthermore, this study found that job satisfaction has a direct relationship to job performance. Thus, it can be concluded that supervisor support and flexible working arrangements indirectly affect employees’ job performance."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
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UI - Tesis Membership  Universitas Indonesia Library
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Indah Yulianti
"The goal of this research is to identify the effect of competence and job satisfaction to employee's performance in Secretariat Directorate General of Oil and Gas. The characteristic of this research is descriptive. Type of method used is survey and population in this research is all employees who had bachelor degree, as many as 64 employees. Technique used to pick the sample is purposive sampling, from data collected the sample is 49 employees.
Data collection method used is-questionaire. Knowledge test based on the job in each division and question about attitudes is to measure competence, and to measure job satisfaction is used question concerning with it. In addition to measure performance is used performance appraisal which spread out to all managers to evaluate their subordinates directly. Theories used in this research are theory on the topic of performance, competence, job satisfaction and individual characteristic.
Research result showing that there is positive and significant relationship between competence and performance at 0.606, significance at 0.000 and determinant coefficient 0.3772. There is positive and significant relationship between job satisfaction and performance at 0.694, significance at 0.000 and determinant coefficient 0.4816. ln general, there are positive and significant relationship among variables, those are competence and job satisfaction with perfomtance at 0.7691 significance at 0.000 and determinant coefficient 0.5913, regression equation Y = 17.130 + 0.361X1+ 0.411X2."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
T21684
UI - Tesis Membership  Universitas Indonesia Library
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Doni Darwin
"Pemulihan ekonomi negara melalui peneriman perpajakan menjadi sangat penting untuk mencegah adanya krisis dan mengembalikan kondisi perekonomian. Kinerja Direktorat Jenderal Pajak mengalami peningkatan selama dua tahun terakhir dalam hal penerimaan negara, namun dengan adanya pandemi Covid-19 yang mengakibatkan adanya disrupsi tatanan baru dalam bekerja, terdapat fenomena baru seperti faktor work-life balance, meningkatnya job stress, menurunnya job satisfaction, burnout dan dampaknya terhadap job performance pegawai Direktorat Jenderal Pajak. Penelitian ini bertujuan untuk melihat dampak dari disrupsi yang ada pada masa transisi setelah pandemi Covid-19 kepada pegawai sektor publik, khususnya Direktorat Jenderal Pajak melalui kuesioner secara daring kemudian diolah dan dianalisis menggunakan Structural Equation Modelling (SEM). Hasil penelitian memberikan gambaran bahwa work-life balance tidak berpengaruh terhadap job performance, sedangkan job stress, dan job satisfaction memiliki pengaruh positif, sementara burnout memiliki pengaruh negatif terhadap job performance. Selain itu, job satisfactiondan burnout mampu menjadi variabel mediasi yang memperkuat hubungan variabel penelitian job stress dan job performance, namun tidak memiliki efek yang signifikan pada hubungan antara work-life balance dan job performance.

The performance of the Directorate General of Taxes has increased over the last two years in terms of state revenues, but with the Covid-19 pandemic which resulted in the disruption of the new work order, there are new phenomena such as increased stress, decreased job satisfaction, burnout, and its impact on the job performance of the Directorate General of Taxes employees. This study aims to see the impact of disruption during the transition period after the Covid-19 pandemic on public sector employees, especially the Directorate General of Taxes through online questionnaires which are then processed and analyzed using Structural Equation Modeling (SEM). The results of the study provide an illustration that work-life balance, does not affect job performance, while job stress, job satisfaction and burnout have a significant influence, both positively and negatively on job performance. In addition, job satisfaction and burnout can become mediating variables that strengthen the relationship between job stress and job performance, while they have little to no effect in relationship between work-life balance and job performance."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Ryan Rene
"ABSTRAK
Penelitian bertujuan meneliti pengaruh work-life balance terhadap komitmen organisasi, kepuasan kerja, dan motivasi kerja. Penelitian juga meneliti pengaruh komitmen organisasi, kepuasan kerja, dan motivasi kerja terhadap kinerja individu. Penelitian dilakukan pada 190 karyawan di perusahaan asuransi di Jakarta Selatan. Hasil penelitian menunjukkan work-life balance berpengaruh signifikan terhadap kepuasan kerja namun work-life balance tidak memiliki pengaruh signifikan terhadap komitmen organisasi dan motivasi kerja. Penelitian juga menunjukkan bahwa komitmen organisasi, kepuasan kerja, dan motivasi kerja berpengaruh signifikan terhadap kinerja individu.

ABSTRACT
Research aims to investigate the effect of work-life balance on organizational commitment, job satisfaction, and job motivation. Research also analyzes the effect of organizational commitment, job satisfaction, and job motivation on individual performance. 190 employees at insurance company in South Jakarta have been surveyed. The result showed that work-life balance has significant effect with job satisfaction but the work-life balance has no significant effect with organizational commitment and work motivation. The research also showed that organizational commitment, job satisfaction, and job motivation have significant effect on individual performance."
2019
T54008
UI - Tesis Membership  Universitas Indonesia Library
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Adelia Yusnita
"Penelitian ini bertujuan untuk menguji pengaruh work-life balance terhadap employee engagement pada milenial PT XYZ melalui persepsi kepuasan kerja. Teknik penelitian yang digunakan adalah survey dan studi pustaka dari penelitian dengan topik sejenis yang telah dilakukan sebelumnya. Sampel yang digunakan dalam penelitian ini berjumlah 102 responden, dan diperoleh dengan menggunakan teknik purposive sampling. Berdasarkan hasil uji regresi yang telah dilakukan menunjukkan bahwa work-life balance berpengaruh signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh signifikan terhadap employee engagement, dan work-life balance berpengaruh signifikan terhadap employee engagement. Kemudian berdasarkan hasil analisis kausal step yang dilakukan, kepuasan kerja dapat dikatakan sebagai variabel mediasi dalam hubungan work-life balance dengan employee engagement yang bersifat parsial dan signifikan.

This study aims to examine the effect of work-life balance on employee engagement at PT XYZ millennials through perceptions of job satisfaction. The research technique used was survey and literature study of research with similar topics that had been done previously. The sample used in this study amounted to 102 respondents, and obtained using purposive sampling technique. Based on the results of regression tests that have been conducted, it shows that work-life balance has a significant effect on job satisfaction, job satisfaction has a significant effect on employee engagement, and work-life balance has a significant effect on employee engagement. Then based on the results of the causal step analysis carried out, job satisfaction can be said to be a mediating variable in the work-life balance relationship with employee engagement which is partial and significant.
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Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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