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Hasil Pencarian

Ditemukan 1 dokumen yang sesuai dengan query
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Hadi Behzion
Criteria and Measures of Customer satisfactions: SERVPREF, SERVQUAL, Customer Satisfaction, Service Quality, Total's model / Hadi Behzion, Mostafa Baghishani
Deutschland: Lambert Academic Pub, 2014
658.812 BEH c (1);658.812 BEH c (2)
Buku Teks SO  Universitas Indonesia Library