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Abstrak :
Penelitian ini berbeda dari sebelumnya yang hanya berfokus pada pola pikir pelanggan atau metrik keuangan. Tujuan penelitian ini adalah untuk mengevaluasi kinerja merek kota di Indonesia menggunakan Brand Value Chain Model yang menggabungkan Behavioral Approach dan Financial Appraoch, memberikan pengukuran kinerja City Brand yang lebih komprehensif. Metode ini menggabungkan City Brand Strength Index (CBSI) untuk menangkap dimensi utama daya saing City Brand yang terintegrasi dengan metode Royalty Relief untuk menghitung Brand Value sebuah Kota. Penelitian ini melibatkan 12.052 responden, menunjukkan efektivitas metode dalam mengukur kinerja City Brand. Temuan ini memberikan wawasan berharga tentang kontribusi Brand Valuation dan City Brand dan merekomendasikan ruang lingkup penelitian yang lebih luas ditingkat global, menggabungkan perspektif internasional dalam CBSI, dan menerapkan metode ini ke konteks lain seperti merek publik. Penelitian ini berkontribusi pada pemahaman yang komprehensif tentang Brand Valuation dan implikasi potensialnya untuk pengambilan keputusan strategis. ......This study differs from previous ones focusing only on customer mindset or financial metrics. Its purpose is to evaluate the performance of city brands in Indonesia using a Brand Value Chain Model that combines both Behavioral and Financial approaches, providing a more comprehensive measurement of City Brand performance. The method incorporates the City Brand Strength Index (CBSI) to capture key dimensions of City Brand competitiveness. It integrates with the Royalty Relief method to calculate the Brand Value of the City Brand. The study involved 12,052 participants, demonstrating the method's effectiveness in measuring City Brand performance. The findings provide valuable insights into the contribution of Brand Valuation and city brands and recommend expanding the scope of the study to global comparisons, incorporating an international perspective in CBSI, and applying the method to other contexts such as publicly listed brands. This research contributes to a comprehensive understanding of Brand Valuation and its potential implications for strategic decision-making.

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Kemajuan teknologi digital, environmental, social, and governance (ESG) telah diubah menjadi model digital environmental, social, and governance (DESG) yang dapat direalisasikan sebagai gerakan strategis yang berpotensi untuk bisnis berkelanjutan. Namun demikian, masih terdapat kekurangan penelitian mengenai bagaimana praktik DESG perusahaan berdampak pada ekuitas merek dan sikap pelanggan. Untuk itu, penelitian ini bertujuan untuk mengetahui pengaruh digital environmental, social, and governance (DESG) terhadap brand equiy dengan Customer attitudes sebagai variabel mediasi antar keduanya. Sampel yang digunakan dalam penelitian ini merupakan pelanggan yang pernah membeli produk dengan merek dari PT Unilever Indonesia. Terdapat sebanyak 200 resonden terkumpul yang menggunakan purposive sampling. Kemudian diolah dan dianalisis menggunakan Structural Equation Method (SEM). Hasil penelitian menunjukkan bahwa dalam upaya pengembangan berkelanjutan pada lingkup sosial dan tata kelola dimediasi dengan sikap pelanggan dapat meningkatkan ekuitas suatu merek dari perusahaan. Upaya pengembangan berkelanjutan pada lingkup lingkungan dapat mempengaruhi sikap pelanggan, namun sikap pelanggan tidak dapat menjadi mediator antara upaya pengembangan berkelanjutan pada lingkup lingkungan dengan ekuitas merek. ......Advances in digital, environmental, social, and governance (ESG) technology have been transformed into a digital environmental, social, and governance (DESG) model that can be realized as a strategic movement with potential for sustainable business. However, there is still a paucity of research on how companies' DESG practices impact brand equity and Customer attitudes. For this reason, this study aims to determine the effect of digital environmental, social, and governance (DESG) on brand equity with Customer attitudes as a mediating variable between the two. The sample used in this study is a Customer who has purchased a branded product from PT Unilever Indonesia. There were 200 respondents collected using purposive sampling. Then processed and analyzed using the Structural Equation Method (SEM). The results of the study show that in an effort to sustainably develop the social and governance spheres, mediated by Customer attitudes can increase the brand equity of a company. Sustainable development efforts in the environmental sphere can influence Customer attitudes, but Customer attitudes cannot mediating between sustainable development efforts in the environmental sphere and brand equity.

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ABSTRAK
Suatu brand harus melewati sejumlah tahap untuk menjadi brand yang kuat, unik, disukai dan dikenali oleh konsumen. Tesis ini menganalisa brand Gucci, terutama bagian clothing line, tentang bagaimana merek tersebut mendapatkan posisi atas di pikiran target konsumen. Saya akan membahas tentang berbagai alat pemasaran yang Gucci pakai dan menggunakan teori untuk menjelaskan bagaimana Gucci dapat memperkuat ekuitas merek (brand equity) dengan cara tersebut. Tesis ini berisi analisa yang terdiri dari penjelasan, masalah yang ditemukan dan solusi yang sesuai dari setiap usaha pemasarannya. Analisa ini dihubungkan dengan piramida Customer-Based Brand Equity oleh Keller.

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ABSTRACT
A brand has to get through some steps to become a strong, unique, favorable and recognizable. This report analyzes Gucci, especially as a clothing line brand, on how they have top-of-mind consumer awareness. I am going to discuss various marketing tools that Gucci use and use the theory to explain how the efforts strengthen Guccis brand equity. This report is an analysis that consists of the explanation, the problem raised and the suitable solution from each tool used. The analysis is connected to the Customer-Based Brand Equity pyramid by Keller.

Abstrak :
Di era digital yang kompetitif, membangun dan mempertahankan loyalitas konsumen merupakan kunci utama kesuksesan merek. Penelitian ini bertujuan untuk mengeksplorasi interaksi antara brand identification dan brand community dapat membentuk brand loyalty yang kuat dalam konteks industri skin care yang berkembang pesat di Indonesia. Penelitian ini menggunakan studi pada brand Skin Game dengan brand community-nya, yaitu Skin Game Warrior. Data dikumpulkan melalui survei online dengan menyebarkan kuesioner secara langsung kepada anggota komunitas. Hasil penelitian menunjukkan bahwa brand identification memiliki pengaruh positif yang signifikan terhadap brand loyalty melalui mediasi brand community. Penelitian ini memberikan kontribusi teoritis dan praktis untuk memahami cara suatu merek dapat membangun dan mempertahankan loyalitas konsumen di era digital, khususnya dalam industri skin care yang dinamis dan kompetitif. ......In the competitive digital era, building and maintaining consumer loyalty is the main key to brand success. This research aims to explore the interaction between brand identification and brand community can form strong brand loyalty in the context of the rapidly growing skin care industry in Indonesia. This research uses a study on the Skin Game brand and the Skin Game Warrior brand community. Data was collected through an online survey by distributing questionnaires directly to community members. The research results show that brand identification and brand community have a significant positive influence on brand loyalty. This research provides theoretical and practical contributions to understanding ways for brands to build and maintain consumer loyalty in the digital era, especially in the dynamic and competitive skin care industry.

Abstrak :
Penelitian ini meneliti tentang faktor-faktor yang mempengaruhi strategi co-branding antara entitas komersial dengan entitas non-profit. Pada satu sisi entitas komersial ingin mendapatkan citra positif entitas non-profit, disisi lain entitas non-profit membutuhkan pendanaan. Kerjasama antara kedua entitas dapat menguntungkan, namun karena tidak semua strategi dapat berjalan sesuai dengan rencana begitu pula strategi co-branding tidak selamanya efektif malah dapat menimbulkan risiko bagi citra suatu merek. Penelitian ini menemukan bahwa familiaritas konsumen terhadap suatu merek bukan berarti akan menimbulkan penilaian positif terhadap aliansi merek yang dilakukan. ...... This study examines the factors that influence the strategy of co-branding between commercial entities with non-profit entities. The commercial entities wants to obtain a positive brand image of non-profit entities, vice versa the nonprofit entities in need of funding. The cooperation between the two entities can be profitable, but not all strategies can be implemented as planned as did co-branding strategy is not always effective even may pose a risk to the image of a brand. This study found that the consumers brand familiarity does not mean that will lead to a positive assessment of the brand alliance evaluation.

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Sour Sally opening has marked the trend of frozen yogurt started in May 2008. In November 2009, Yogu Buzz by Sour Sally introduced. It is an initiation to reach a new segment, the middle to lower segment by its price scheme that lower than Sour Sally. The objective of the research is to find consumers evaluation of both Sour Sally and Yogu Buzz and how Yogu Buzz affect Sour Sally as its parent brand. The analysis employed compare means, one-way ANOVA, and Paired samples t-test. Main issues Yogu Buzz has are the lack of outlet and low awareness. It is suggested that Yogu Buzz need to expand its outlets and branching out towards outer Jakarta areas can increase Yogu Buzz's visibility. Another concern is Yogu Buzz needs to set effective marketing communication. Related to its effect on Sour Sally, Yogu Buzz viewed as different brand that did not hurt the image of Sour Sally.

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Hadirnya Sour Sally di Jakarta pada Mei 2008 menjadi awal trend frozen yogurt. Pada November 2009, Sour Sally meluncurkan Yogu Buzz untuk merambah segmen baru yaitu segmen menengah ke bawah, dengan skema harga yang lebih murah dibanding Sour Sally. Tujuan penelitian ini untuk mengetahui evaluasi konsumen terhadap Sour Sally dan Yogu Buzz serta bagaimana Yogu Buzz mempengaruhi Sour Sally sebagai parent brand. Analisis data menggunakan compare means, one-way ANOVA, dan paired samples t-test. Isu utama yang dihadapi Yogu Buzz adalah masih kurangnya gerai dan rendahnya awareness terhadapnya. Maka dianjurkan bahwa Yogu Buzz harus melakukan ekspansi gerai dan memulai di area luar Jakarta yang dapat meningkatkan visibility Yogu Buzz sendiri. Hal lain yang perlu diperhatikan adalah Yogu Buzz perlu mendesain program komunikasi marketing yang lebih efektif. Terkait dengan dampaknya terhadap Sour Sally, Yogu Buzz dinilai sebagai merek yang berbeda dan tidak mengganggu image Sour Sally.

Abstrak :
Terdapat 10 Karakter Konsumen Indonesia, salah satunya adalah karakter "Tidak Terencana". Salah satu bentuk perilaku konsumen yang tidak terencana adalah terjadinya Impulse Buying. Industri ritel berkembang seiring dengan perubahan di masyarakat dan dalam beberapa tahun terakhir telah berkembang pesat di berbagai belahan dunia, termasuk Indonesia. Penelitian ini mencoba melihat bagaimana pengaruh orientasi kultur (individualis dan kolektivis), geografis, demografis (jenis kelamin, pekerjaan, penghasilan dan usia), serta store atmosphere terhadap pembelian impulsif (tendensi dan frekuensi). Penelitian ini menggunakan T-test, One-way ANOVA, serta analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa orientasi kultur, demografis (pekerjaan dan penghasilan), serta store atmosphere memiliki pengaruh yang positif terhadap tendensi pembelian impulsif. Orientasi kultur, demografis (jenis kelamin, pekerjaan, penghasilan dan usia), serta store atmosphere juga memberikan pengaruh yang positif terhadap frekuensi pembelian impulsif.. Penghasilan dan Store Atmosphere adalah variabel yang memiliki pengaruh paling signifikan terhadap pembelian impulsif.

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There are 10 characters of Indonesian consumers, one of the character is "Unplanned Buyers". Impulse buying is one form of unplanned consumer behavior. Retail industry evolves with changes in society and in recent years has expanded rapidly in many parts of the world, including Indonesia. This research tried to see how is the influence of cultural orientations (individualistic and collectivist), geographic, demographic (sex, occupation, income and age), and store atmosphere affect to impulsive buying (frequency and tendency). This research is using T-test, One-way ANOVA and multiple regression analysis. The results of this research also showed that culture orientation, demographics (occupation and income), and store atmosphere have positive effect on impulsive buying tendency. The results of this research also indicate that culture orientation, demographics (gender, occupation, income, and age), and store atmosphere have significant effect on impulsive buying frequency. Income and Store Atmosphere are the most significant influence variables on impulsive buying.

Abstrak :
The consumer behavior literature has increasingly shown that brand attitude or evaluation is not only determined by functional facets of the brand but also by symbolic criteria. The motivation to express their own self is often driven consumers to purchase goods and services. Self congruence refers to the match between consumers? self concept and the user image of a given product, brand, store, etc. Cigarette is chosen here as there are many teenagers who become smokers in Indonesia (13,2% from total teenagers in between 15-19 years old are smokers). A Mild is a brand which targeted teenagers to become their consumers. Sampoerna produced A Mild for teenagers who smoke for their first time because A Mild has Low Tar and Low Nicotine (LTLN). Much of the research in self image congruence has predicted product preference, brand preference, brand choice, consumer satisfaction, and store loyalty. But no studies were found related to consumer goods. This research focused on A Mild cigarette. The purpose of this research is to find out the congruence between self concept and product concept from A Mild cigarette. Research has been done to 160 smokers in range 18-24 years old at Jakarta on February 2008 within indicators stated by Malhotra in Journal of marketing research, November 1981. Malhotra has developed a scale comprised of 15 bipolar adjective with seven response point to determined respondent self concept, person concept, and product concept. The research was supported by the data. This result shows high congruence between self concept and product concept from A Mild cigarette which supported by 10 validated and reliable indicators from 15 indicators stated by Malhotra. They are rugged-delicate, careless-thrifty, indulgent-wasteful, unpleasant-pleasant, uncontemporary-contemporary, unorganized-organized, emotional-rational, youthful-mature, formal-informal, and complex-simple.

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[ABSTRAK
Dynamic Capabilities Theory (DC) merupakan teori yang menjelaskan untuk mendapatkan keunggulan daya saing, perusahaan tidak hanya dengan memiliki sumber daya yang istimewa, melainkan harus disadari dengan kemampuan perusahaan dalam mengintegrasi dan menggunakan sumber daya tersebut. Salah satu kemampuan dalam Dynamic Capabilities Theorya dalah kemampuan pemasaran. Penelitian ini membahas pengaruh kemampuan pemasaran yang dilakukan pada dVisi sepeda motor PT. Suzuki IndoMobil Motor yang terdiri dari kemampuan market sensing, kemampuan customer relationship management (CRM), dan kemampuan brand management terhadap kinerja pengembangan produk baru (NPD). Dengan bantuan analisis structural equation modeling (SEM) didapatkan hasil bahwa market sensing tidak memiliki hubungan langsung yang signifikan, sedangkan kemampuan CRM dan kemampuan brand management memiliki hubungan langsung yang signifikan, selain itu kemampuan market sensing juga memoderasi CRM dan brand management terhadap kinerja pengembangan produk baru dan didapatkan hasil signifikan, dan hubungan moderasi CRM terhadap hubungan brand management terhadap kinerja pengembangan produk baru dan didapatkan hasil signifikan. Dengan demikian, Suzuki diharapkan meningkatkan kemampuan pemasarannya agar dapat meningkatkan kinerja perusahaan dalam mengembangkan produk baru demi kelangsungan bisnis kedepannya.

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ABSTRACT
Dynamic Capabilities Theory (DC) is a development of resource based view (RBV) theory. Although having excellent human resource may help getting significant profit and competitive advantage, a company has to understand how to integrate and empower the resource well. One of capabilities based on Dynamic Capabilities Theory is marketing capabilities. This research aimed to determine marketing capabilities on motorcycle division at PT Suzuki Indomobil Motor. This research consists of market sensing capability, customer relationship management (CRM) capability and brand management capability on performance of new product development. Analysis using structural equation modeling represent that market sensing has no significant and direct relationship to the performance of new product development, while CRM and brand management capability has significant and direct relationship to the performance of new product development, besides market sensing capability moderates relationship between CRM and brand management to performance of new product development with significant value, moderation of CRM to brand management relationship to performance of new product development has significant value. According to the result of study, Suzuki is expected to increase the company performance in developing new product by increasing marketing capabilities for future business continuity., Dynamic Capabilities Theory (DC) is a development of resource based view (RBV) theory. Although having excellent human resource may help getting significant profit and competitive advantage, a company has to understand how to integrate and empower the resource well. One of capabilities based on Dynamic Capabilities Theory is marketing capabilities. This research aimed to determine marketing capabilities on motorcycle division at PT Suzuki Indomobil Motor. This research consists of market sensing capability, customer relationship management (CRM) capability and brand management capability on performance of new product development. Analysis using structural equation modeling represent that market sensing has no significant and direct relationship to the performance of new product development, while CRM and brand management capability has significant and direct relationship to the performance of new product development, besides market sensing capability moderates relationship between CRM and brand management to performance of new product development with significant value, moderation of CRM to brand management relationship to performance of new product development has significant value. According to the result of study, Suzuki is expected to increase the company performance in developing new product by increasing marketing capabilities for future business continuity.]

Abstrak :
A guide to successful branding without typical marketing practices introduces the concept of consumer-driven, or word-of-mouth, branding, in a practical guide that addresses such challenges as media saturation, consumer evolution, and the erosion of image marketing. 50,000 first printing.