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"Ada beberapa faktor yang mempengaruhi pengembangan dan pembinaan jabatan fungsional pustakawan, di antaranya adalah motivasi pegawai memilih jabatan fungsional pustakawan.Untukitu penelitian ini bertujuan untuk memahami latar belakang, alasan, sumber dan pola terjadinya motivasi serta hambatan maupun kernudahan yang dialami pegawai Deputi Pengembangan Sumber Daya Perpustakaan (Deputi II), Perpustakaan Nasional RI dalam memilih jabatan fungsional pustakawan.Motivasi merupakan peristiwa konstruksi mental dan sosial yang harus dipahami secara holistik, maka pendekatan konstruktivisme/interpretatif merupakan paradigma yang tepat untuk memahaminya, sedangkan model penelitian yang digunakan adalah grounded theory. Teknik pengumpulan data dilakukan secara sampling teoritis melalui wawancara, observasi dan kajian dokumen. Kemudian data yang terkumpul dianalisis dengan cara constant comparative untuk menemukan tema hasil penelitian.Tema yang berhasil ditemukan dari observasi ada 5 buah, dari kajian dokumen ada 5 buah dan dari hasil wawancara ada 15 buah. Gabungan dari tema tersebut menurunkan 4 buah kategori utama, yaitu: Sistem fungsional pustakawan rumit dan menyulitkan sehingga kurang menarik minat pegawai Deputi II; Sistem dan mekanisme kerja organisasi Deputi II menurut pandangan pegawai tidak memberikan peluang untuk mengembangkan profesionalisme fungsional pustakawan; Pegawai Deputi II memilih fungsional pustakawan karena ada kemudahan saat masuk mendapat tunjangan jabatan, kenaikan golongan, jabatan dan pangkat yang melekat, kecepatan naik golongan, perpanjangan masa pension, dan peningkatan kinerja; Dorongan dari teman, alasan, anggota tim penilai, pejabat struktural danpejabat pembina pustakawan berperan dalam menumbuhkan dan memperkuat motivasi pegawai Deputi II untuk memilih jabatan fungsional pustakawan.Berdasarkan kategori-kategori tersebut diperoleh kesimpulan bahwa faktor-faktor yang berhubungan erat dengan motivasi pegawai memilih jabatan fungsional pustakawan adalah: Kondisi sistem fungsional pustakawan, system/mekanisme kerja organisasi dan pribadi pegawai itu sendiri.

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There are many factors that influence in building and developing a librarian functionary position. This research is to find out about background, reason, source and role on how motivation be created, and what obstacles and advantages were faced by employees at the Deputy of the Development on Library Resources (Deputy II) at the National Library of the Republic of Indonesia in choosing librarian functionary position.Motivation is a way of thinking construction and social phenomenon, so it has to be understood as a whole entity, and constructivism/interpretative approach is the right paradigm for understanding, and die model research used is grounded theory. Data gathering method is done by theoretical sampling through interview, observation and documentation study. Then data were analyzed by constant comparative way for finding the theme of the research result.There are 5 themes on observation, 5 themes on documentation study, and 15 themes on interview. The merge of those themes generates 4 main categories, i.e. Librarian functionary system is difficult and hard to do, and so Deputy II employees less interested; System and mechanism of organization work at Deputy II according to employees not give a chance for developing librarian functionary professionalism; The reasons Deputy II employees to choose the librarian functionary position are: easy to enter, get position allowance, rise of class position, parallel between position and class, long retirement period, increase performance; Get support from friend, chief member of librarian evaluating team, structural and senior librarian official role in growing and strengthening the motivation of Deputy II employees for choosing librarian functionary position.Based on those categories it was concluded, that the most related factors on employees' motivation to choose librarian functionary system are the condition of librarian functionary system itself, Working mechanism/system of the institute, and the employees' personal preference."

"Penelitian bertujuan untuk menelaah komitmen para pimpinan dan kepala bidang terhadap pelaksanaan manajemen promosi jasa di perpustakaan serta pemahaman para kepala bidang terhadap konsep manajemen promosi jasa; menelaah pengetahuan dan pemahaman para pelaksana promosi jasa terhadap teknik promosi dan pengetahuan para petugas jasa layanan terhadap teknik layanan jasa perpustakaan. Mengidentifikasi kendala pelaksanaan promosi jasa, mendapatkan gambaran model bauran promosi, menelaah persepsi para pengguna terhadap pelaksanaan promosi jasa perpustakaan. Penelitian dilaksanakan di Perpustakaan Nasional Republik Indonesia (PNRI), Pusat Dokumentasi dan Informasi Ilmiah (PDII) - LIPI, dan di Pusat Perpustakaan Pertanian dan Komunikasi Penelitian (P-3KP) sejak bulan September 1997 sampai Mei 1998. Penelitian menggunakan metoda deskriptif kualitatif-kuantitatif dengan pendekatan studi kasus. Teknik pengambilan sampel dilakukan secara purposif, data dikumpulkan dengan penyebaran kuesioner, wawancara, observasi, dan dokumenter. Analisis data dilakukan dengan menggunakan metode kualitatif dan kuantitatif. Komitmen pimpinan terhadap manajemen promosi jasa di PNRI dan PDII: baik, sedangkan pimpinan P-3KP berpendapat cukup baik. Komitmen para kepala bidang ke tiga perpustakaan terhadap pelaksanaan manajemen pemasaran dan promosi secara keseluruhan cukup baik, tetapi pemahaman mereka terhadap konsep manajemen pemasaran umumnya kurang baik. Pemahaman kepala bidang PNRI terhadap kondisi Strength Weakness-Opportunity-Threat (SWOT) ternyata kurang baik. Pengetahuan dan pemaha¬man para Relaksana promosi jasa ke tiga perpustakaan terhadap teknik promosi jasa umumnya kurang baik, mereka ternyata belum mengenal dan memahami kerangka konsep Attention, Interest, Desire, Action (AIDA) sebagai tugas promosi. Kendala utama pelaksanaan promosi jasa di ke tiga perpustakaan ialah kurangnya pemahaman para pengelola dan pelaksana promosi terhadap manajemen dan teknik promosi jasa di perpustakaan. Para petugas layanan jasa ke tiga perpustakaan umumnya hanya memiliki keterampilan bidang perpustakaan, tetapi kurang pengetahuan keterampilan di bidang pemasaran jasa, kurang mengenal memahami teknik layanan jasa proaktif sehingga hanya sedikit yang bersikap proaktif. PNRI menerapkan 5 teknik Bauran Promosi: Publisitas (P) 44,57%, Hubungan masyarakat (H) 37,73%, Penjualan perorangan (PS) 11,05%, Pemasaran langsung (PL) 5,3%, dan Promosi penjualan (SP) 1,35%. PDII menerapkan 4 teknik Bauran Promosi yakni P=46,38%, H=32,04%, PS=20,46%, dan SP=1,12 %. P-3KP menerapkan 3 teknik Bauran Promosi: P=79,7%; PS=14,03% dan H=6,27%. Para pengguna ke tiga perpuskaaan umumnya pernah mendengar menyaksikan teknik promosi: P, PS, dan H, tetapi frekuensinya sedikit. Teknik promosi PL dan PS perlu ditingkatkan frekuensinya. Kebersihan dan kenyamanan ke tiga perpustakaan sudah cukup memadai, kecuali PDII dan P-3KP masih kurang memadai. Disimpulkan: Komitmen pimpinan dan kepala bidang ke tiga perpustakaan terhadap pelaksanaan manajemen promosi jasa perpustakaan: cukup baik. Bauran promosi cukup bervariasi tetapi kurang proporsional serta pemahaman teknik pelaksanaan promosi jasa dari para pengelola pelaksana promosi masih kurang. ......This research is aimed at analysing the commitment amongst heads of libraries and their divisions on the implementation of library service promotion management and the head of divisions' comprehension on its concept. Analyzing knowledge and perception amongst service promotion officers as well as service officers on promotion methods. Identifying obstacles of the method of service implementation. obtaining promotion mix model, and also finding out user perceptions on library service promotion. Research had been carried out at the National Library of the Republic of Indonesia (PNRI), Centre for Scientific Documentation and Information, Indonesian Institute of Sciences (PDII-LIPI), and at the Centre of Agriculture Library and Research Communication (P-3KP) since December 1997 to May 1998. This case study approach used a qualitative-quantitative descriptive method. The purposive sampling was applied. Data were collected by distributing questionnaires, interviews, observations, and study. Those were analysed by using qualitative and quantitative methods. Commitment of leadership on service promotion management both PNRI and PDII¬LIPI are good while P-3KP is relatively good. Generally, commitments amongst head of divisions on the implementation of library service promotion are relatively good, but their perceptions on the service promotion are less good. It is proved that the knowledge of heads of divisions in PNRI concerning condition of Strength-Weakness-Opportunity-Threat (SWOT) is less good. Knowledge and comprehension of service promotion practitioners in the three libraries to the service promotion is generally less good and they have not familiar with the concept of Attention, Interest, Desire, and Action (AIDA) as promotion tasks. The main problem of service promotion implementation in the three libraries is the lack of comprehension among managers and promotion officers to the management and service promotion methods in libraries. Service officers of the three libraries generally only have library skills without mastering knowledge and skill in service marketing. They have not comprehend pro-active service methods, so that only a few of them who do it. The application of promotion mix in PNRI is conducting by applying five promotion methods based on funding priority on 44,57 % Publicity (P), 37,73 % Public Relations (H), 11,05 % Personal Selling (PS), 5,3 % Direct Marketing (PL) and 1,35 % Sales Promotion (SP). PDII-LIPI implements four promotion methods, those are 46,58% P, 32,04% H, 20,46% PS, and 1,12% SP. P-3KP applies three promotion methods 79,7% P, 14,03% PS, 6,27% H. The fact, users of these libraries have heard or identify promotion methods of P, PS and H in each library although it is still difficult to be conducted. The promotion methods which are necessarity and frequently to be conducted are PL and PS. Cleanness and comfortability is relatively good, except for PDII-LIPI and P-3KP which are less tidy and comfortable. It is found that commitments among head of libraries and head of divisions on library sevices promotion are relatively good. Promotion mix applied on the three libraries relatively varies but less proportional, because of the lack of knowledge and comprehension of managers and promotion officers to the application of promotion method in their library."

"Skripsi ini membahas tentang kepuasan pemustaka terhadap kinerja pustakawan referens di Resource & Learning Center Pasca Sarjana Fakultas Ekonomi Universiatas Indonesia. Dalam skripsi ini terdapat juga bahasan mengenai upaya-upaya yang telah dilakukan pustakawan referens dalam melayani pemustaka. Penelitian ini menggunakan metode pendekatan deskriptif. Teknik pengumpulan data dilakukan dengan cara menyebarkan kuesioner dan melakukan wawancara. Responden dalam penelitian ini adalah pemustaka RLC PS FE UI yang pernah memiliki pengalaman dalam memanfaatkan jasa. Sedangkan wawancara dilakukan kepada pustakawan referens untuk mengetahui upaya apa saja yang telah dilakukan dalam melayani pemustaka. Hasil penelitian ini memperlihatkan bahwa pemustaka merasa puas dengan kinerja pustakawan referens di RLC PS FE UI. ......The focus of this study is User's Satisfaction towards Reference Librarian's Performance at Resource & Learning Center Post Graduate Faculty of Economy University of Indonesia. This study also investigates the efforts of Reference Librarian to serve the users. Data collection techniques used by questionnaire and interview. Respondents in this research are RLC PS UI's users, who have been served by reference librarian. And interview is adressed to reference librarian at RLC PS FE UI to find out their efforts in serving the users. This research showed that RLC PS FE UI's users satisfied by reference librarian's performances."

"What does it take to succeed as a library manager? Librarian, author, and management expert Joan Giesecke builds from years of experience and research to answer this question with practical and innovative strategies geared toward helping you to set goals for your department and deliver first-rate library services."

"ABSTRAKTesis ini membahas mengenai kewajiban pustakawan di Perpustakaan UIN Alauddin Makassar terhadap profesinya yang diwujudkan dalam riset, reformasi dan hormat terhadap profesi. Tujuan diadakan penelitian ini adalah untuk mengidentifikasi dan menganalisis kewajiban pustakawan di Perpustakaan UIN Alauddin Makassar terhadap profesinya. Adapun pendekatan yang digunakan pada penelitian ini adalah pendekatan kualitatif dengan jenis penelitian studi kasus. Pengumpulan data dilakukan dengan observasi langsung, wawancara mendalam, dan analisis dokumen terkait kewajiban pustakawan di Perpustakaan UIN Alauddin Makassar terhadap profesinya. Hasil temuan pada penelitian ini adalah kewajiban pustakawan di Perpustakaan UIN Alauddin Makassar terhadap profesinya diwujudkan dalam riset, reformasi dan hormat terhadap profesi. Kegiatan riset di UIN Alauddin Makassar tidak terlihat signifikan. Reformasi di lingkungan pustakawan UIN Alauddin Makassar mencakup berbagai usulan seperti peningkatan mutu layanan perpustakaan, koleksi, dan minat pemustaka untuk berkunjung ke perpustakaan. Marwah profesi sebagai hal penting yang harus dijaga, diwujudkan oleh pustakawan di Perpustakaan UIN Alauddin Makassar melalui kepatuhan mereka terhadap kode etik pustakawan yang dijadikan acuan dalam melaksanakan pekerjaan sehari-hari.

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ABSTRACTThis thesis discusses about the librarian 39 s obligations at UIN Alauddin Makassar Library to the profession which is realized in research, reformation and respect for the profession. The purpose of this research is to identify and analyze the obligations of librarians at UIN Alauddin Makassar Library to the profession. The approach used in this research is a qualitative approach with case study research. The data was collected by direct observation, in depth interview, and document analysis related to librarian 39 s obligations at UIN Alauddin Makassar Library to the profession. The results of this research are the obligations of librarians at UIN Alauddin Makassar Library to the profession embodied in research, reform and respect for the profession. Research activities at UIN Alauddin Makassar do not look significant. Reforms within UIN Alauddin Makassar librarians include various proposals such as improving the quality of libraries, collections and interests of the librarian to visit the library. Respect for the profession as the important thing to be maintained, manifested by librarians at UIN Alauddin Makassar Library through their compliance with the code of ethics librarians used as a reference in carrying out daily work."

"Penelitian ini membahas tentang manajemen sumber daya manusia di Perpustakaan Nasional Republik Indonesia. Tujuannya untuk mengetahui fungsi-fungsi manajemen mulai dari perencanaan, pengorganisasian, penggerakkan, dan pengawasan, serta kendala-kendala yang ditemui dalam menjalankan manajemen sumber daya manusia. Penelitian ini menggunakan pendekatan kualitatif dengan metode penelitian deskriptif. Penelitian ini menggunakan strategi penelitian kualitatif, yaitu studi kasus. Hasil penelitian menunjukkan bahwa penerapan fungsi-fungsi manajemen sumber daya manusia di Perpustakaan Nasional Republik Indonesia telah dilaksanakan secara terstruktur dan sesuai dengan prosedur yang berlaku.......This research is about human resources management in the national library of Indonesia. The purpose of this research is to review the functions of the human resources management implementation in the national library of Indonesia, from planning, organizing, actuating and controlling, and to find if there are any problems in implementing these functions. This research used qualitative approach and descriptive research methods. This research used case studies as its main strategy. The outcome of this research shows that all the functions of human management in the national library of Indonesia has been excellent and comply with the current procedures."