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"Bank XYZ merupakan salah satu Bank terbesar dan pertama di Indonesia yang memberikan layanan keuangan secara fisik maupun digital kepada nasabahnya. Untuk mendukung transformasi digital, XYZ melakukan pengembangan aplikasi baik untuk nasabah eksternal maupun internal. Akan tetapi, saat ini target waktu pengembangan perangkat lunak belum tercapai, karena terdapat beberapa proyek pengembangan yang terlambat atau dilakukan carry over (dipindahkan ke tahun berikutnya). Fokus dari penelitian ini adalah menyelesaikan akar masalah yaitu estimasi effort pengembangan perangkat lunak yang tidak akurat. Oleh karena itu, penelitian ini melakukan evaluasi proses perencanaan dan estimasi effort pengembangan perangkat lunak, kemudian menyusun rekomendasi perbaikan pengembangan perangkat lunak. Teori serta pendekatan yang digunakan adalah CMMI 2.0 dengan menggunakan representasi berkelanjutan (continuous). Penelitian ini menggunakan metodologi kualitatif dan kuantitatif, yaitu melalui kuesioner dan penilaian menggunakan SCAMPI C dari CMMI Dev 1.3 yang disesuaikan. Aktivitas pertama adalah melakukan evaluasi kondisi aktual perusahaan untuk memilih roadmap, kemudian melakukan pemetaan project roadmap yang terpilih ke practice area CMMI 2.0. Empat practice area dari 29 PA yang terpilih pada penelitian ini adalah Planning (PLAN), Estimating (EST), Monitor and Control (MC), dan Requirement Development and Management (RDM). Berdasarkan hasil penelitian, XYZ mencapai tingkat kapabilitas 1 untuk practice area PLAN dan RDM, serta tingkat kapabilitas 0 untuk practice area EST dan MC. Profil kapabilitas XYZ ini menjadi dasar untuk menyusun tujuh rekomendasi perbaikan menggunakan model IDEAL, sehingga proses perencanaan dan estimasi effort pengembangan perangkat lunak bisa lebih baik. 

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XYZ Bank is one of Indonesia’s largest and the first banks that provide physical and digital financial services to its customers. To support digital transformation, XYZ Bank develops applications for both external and internal customers. However, the software development target has not been achieved due to several development projects that are delayed or carried over (moved to the following year). This research focuses on solving the problem’s root cause, including the inaccurate development effort estimation. Therefore, this research evaluates the planning and effort estimation process of software development at XYZ, then compiles several recommendations for software development improvements. The theory and approach used in this research are CMMI 2.0 using continuous representation. This research was conducted using a qualitative and quantitative methodology through a questionnaire, followed by an evaluation using SCAMPI C from CMMI Dev 1.3 that has been adapted. The activity began with evaluating the company’s current condition to select a roadmap, then mapping the selected project roadmap to the CMMI 2.0 practice areas. Four practice areas from 29 PAs selected in this research are Planning (PLAN), Estimating (EST), Monitor and Control (MC), and Requirement Development and Management (RDM). From this research, XYZ has reached capability level 1 for PLAN and RDM practice areas and capability level 0 for EST and MC practice areas. The capability profile of XYZ becomes a basis for compiling seven recommendations for improvement using the IDEAL model so that the planning process and estimation of software development efforts could be better."

"PT XYZ adalah perusahaan yang bergerak di bidang teknologi informasi untuk memberikan solusi TI yang dibutuhkan oleh perusahaan. PT XYZ memiliki solusisolusi produk sendiri yang dikelola di divisi ABC. Terdapat beberapa proyek yang sudah di kerjakan seperti proyek A, B, C, D, dan E. Pada praktiknya, beberapa proyek yang dikerjakan mengalami keterlambatan. Keterlambatan dalam pengerjaan proyek menyebabkan dampak yang cukup berarti bagi perusahaan terutama dalam hal biaya dan resource, jumlah biaya yang dikeluarkan untuk elemen sumber daya menjadi naik sehingga mengurangi jumlah keuntungan yang didapat. Dalam melakukan analisis permasalahan, digunakan diagram fishbone untuk melihat akar permasalahan yang dihadapi. Setelah dilakukan analisis terhadap beberapa akar permasalahan. Akar permasalahan yang akan diteliti pada penelitian ini adalah prosespengembangan perangkat lunak. Proses pengembangan perangkat lunak yang digunakan pada divisi ABC adalah metode 4D. Keterlambatan proyek terjadi karena 50% pekerjaan yang dilakukan adalah pengerjaan ulang. Pengerjaan ulang terjadi karena kualitas dari proses yang digunakan masih kurang. Penelitian ini bertujuan untuk menghasilkan usulan perbaikan kualitas proses pengembangan perangkat lunak yaitu metode 4D dengan menggunakan kerangka kerja CMMI-Dev dan menggunakan representasi continuous. Metode penilaian yang digunakan pada penelitian kali ini adalah SCAMPI C. Hasil pada penelitian ini adalah rekomendasi-rekomendasi untuk meningkatkan kualitas proses pengembangan perangkat lunak. Rekomendasi yang diberikan diambil berdasarkan best practice CMMI-Dev. Dengan meningkatkatnya kualitas proses pengembangan perangkat lunak yaitu metode 4D, permasalahan keterlambatan pengerjaan proyek bisa teratasi karena proses pengerjaan ulang yang dilakukan bisa dihilangkan.

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PT XYZ is a company engaged in information technology. PT XYZ makes several product. It has been managed by the ABC department. There are several projects that have been done such as projects A, B, C, D, and E. Four of the five projects experienced delays. This has a significant impact on the company. The amount of costs incurred increases and reduces profits. Fishbone diagrams are used to analyze the root cause of a problem. The root of the problem to be examined is the software development process. The software development process used in the ABC division is the 4D method. Project delays occur because 50% of the work done is reworking. Reworking occurs because the quality of the process used is still lacking. The CMMI-Dev framework is used to evaluate software processes. Continuous presentations that will be used in this study. The valuation

method used in this study is SCAMPI C. The results of this study are recommendations to improve the quality of the software development process. Recommendations based on CMMI-Dev best practices. With the increasing quality of the software development process. Problems with the delay in

project execution can be overcome, because the reworking process can be removed."

"Perusahaan XYZ merupakan perusahaan media dan komunitas yang menerapkan Scrum dalam proses pengembangan aplikasi pendukung bisnis utama. Hasil identifikasi masalah melalui wawancara dengan Chief Technology Officer dan Chief Product Officer menunjukan bahwa salah satu akar permasalahan yang terjadi adalah ada Scrum Events yang tidak terlaksana dan tim Scrum tidak mengimplementasikan panduan Scrum dengan tertib. Penelitian ini mengevaluasi tingkat kematangan implementasi Scrum menggunakan Standard CMMI Appraisal Method for Process Improvement (SCAMPI C). Peneliti menggunakan Scrum Maturity Model (SMM) sebagai model untuk menghitung kematangan. SMM ini telah diperbarui dengan mengikuti Scrum Guide 2020 dan best practices Scrum tahun 2020- 2021 yang diperoleh dari studi literatur. Peneliti juga menyebarkan kuesioner kepada 33 orang responden yaitu tim produk dan tim teknologi XYZ untuk afirmasi pencapaian appraisal. Penelitian ini merekomendasikan perbaikan implementasi menggunakan pendekatan Plan, Do, Check, Act (PDCA) Cycle oleh Deming’s. Hasil evaluasi tingkat kematangan implementasi Scrum di XYZ adalah Level 2. Peneliti merekomendasikan beberapa praktik perlu diterapkan dan ditingkatkan di Objectives Scrum Role Exist, Scrum Meetings Occur and are Participated, dan Daily Scrum Successed. Jika diterapkan secara konsisten, diharapkan dapat memperbaiki kualitas implementasi Scrum di XYZ.

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XYZ Company is a media and community company that app;lies Scrum in the process of developing key business support applications. The results of problem identification through interviews with the Chief Technology Officer and Chief Product Officer showed that one of the root causes of the problem was that Scrum Events were not implemented and the Scrum team did not implement the Scrum guidelines strictly. This research evaluates the maturity level of Scrum implementation using the Standard CMMI Appraisal Method for Process Improvement (SCAMPI C). Researchers used the Scrum Maturity Model (SMM) as a model for calculating maturity. This SMM has been updated by following the 2020 Scrum Guide and Scrum best practices in 2020-2021 obtained from the literature study. We also distributed questionnaires to 33 respondents from the product team and the XYZ technology team, to affirm the appraisal result. This research recommends implementation improvements using the Plan, Do, Check, Act (PDCA) Cycle approach. The results of Scrum implementation maturity assesment is on Level 2. We recommend some practices to be implemented and improved in the objectives of (a) Scrum Role Exist; (b) Scrum Meetings Occur and are Participated; and (c) Daily Scrum Succeed. If applied consistently, XYZ will have quality improvement in Scrum implementation."

"ABSTRAK

Perbaikan proses pengembangan perangkat lunak telah dilakukan oleh Direktorat Jenderal Bea dan Cukai (DJBC) dengan tujuan untuk menyelesaikan proyek pengembangan perangkat lunak dengan waktu yang lebih cepat serta hasil yang lebih berkualitas. Perbaikan proses diawali dengan mengetahui tingkat kematangan proses saat ini menggunakan tahapan model IDEAL dan kerangka kerja CMMI-Dev selain itu SCAMPI-C digunakan sebagai alat penilaian setiap praktik. Hasil penilaian yang dilakukan pada 52 praktik yang ada pada area proses Project Planning (PP), Project Monitoring & Control (PMC), Requirements Management (REQM), Configuration Management (CM), Process and Product Quality Assurance (PPQA), Verification (VER) dan Organizational Process Definition (OPD) menunjukkan bahwa DJBC memenuhi 22 praktik dan masih terdapat kelemahan pada praktik yang lain sehingga disimpulkan DJBC belum mencapai tingkat kapabilitas 1 untuk ketujuh area proses tersebut. Rekomendasi perbaikan untuk praktik yang masih lemah disusun berdasarkan Project Management Body of Knowledge (PMBOK) dan Business Analyst Body of Knowledge (BABOK) dengan prioritas utama pelaksanaannya adalah pendefinisian kerja secara lengkap, sosialisasi penyusunan term of reference (TOR) dan penggunaan sistem manajemen proyek dan dokumentasi.

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ABSTRACT

Software process improvement has been carried out by the Directorate General of Customs and Excise (DGCE) with the aim of completing software development projects with faster time and higher quality results. The process improvement begins with knowing the current process maturity using IDEAL model stages and based on CMMI-Dev framework and SCAMPI-C is used as an assessment tool for each practice. The results of the appraisal were carried out on 52 practices in the Project Planning (PP), Project Monitoring & Control (PMC), Requirements Management (REQM), Configuration Management (CM), Process and Product Quality Assurance (PPQA), Verification (VER) and Organizational Process Definition (OPD) shows that DGCE fulfills 22 practices and there are still weaknesses in other practices, so it is concluded that DGCE has not reached capability level 1 for the seven process areas. Improvement recommendations for practices that are still weak are prepared based on the Project Management Body of Knowledge (PMBOK) and Business Analyst Body of Knowledge (BABOK) with the main priorities of implementation are complete work definition, socialization of the preparation of terms of reference (TOR) and use of project management systems and documentation.

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"PT XYZ merupakan salah satu organisasi sektor swasta yang bergerak di bidang penyediaan jasa pengembangan perangkat lunak. PT XYZ memiliki tiga poin Values Proposition yang salah satu poinnya adalah menyediakan perangkat lunak dengan performa dan kehandalan yang tinggi. Pada kenyataannya, berdasarkan data-data pengerjaan proyek perangkat lunak di PT XYZ ditemukan bahwa beberapa hasil pengerjaan perangkat lunak saat ini belum sesuai dengan Values Proposition yang ditawarkan. Pendekatan yang digunakan dalam penelitian ini adalah CMMI Dev v1.3 dengan menggunakan representasi berkelanjutan. Area Proses dipilih berdasarkan pada CMMI Project Roadmap yakni Project Planning (PP), Project Monitoring and Control (PMC), Requirements Management (REQM), Configuration Management (REQM), dan Process and Product Quality Assurance (PPQA). Penilaian dilakukan menggunakan SCAMPI C dengan bantuan PIID dan Quantitative Assesment. Kerangka penyusunan usulan perbaikan menggunakan IDEAL. Hasil yang diperoleh dari penelitian ini adalah berupa penilaian kualitas proses pengembangan perangkat lunak di PT XYZ dan usulan perbaikan bagi PT XYZ. Usulan perbaikan didasarkan pada praktik-praktik di dalam CMMI Dev v1.3 yang dapat membantu PT XYZ dalam mengembangkan perangkat lunaknya sehingga poin pada Value Proposition dapat dipenuhi.

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PT XYZ is a private sector company that provide Information Technology solution by developing softwares for its partner. PT XYZ has three points of Values Proposition which one of them is to provide high performance and reliability. In fact, based on supporting data of software process development in PT XYZ, there are some software project results that is not fit to the third point of the Values Proposition.

This research uses CMMI-Dev v1.3 with continuous represetation. Process Areas are chosen based on CMMI Project Roadmap. Those process areas are Project Planning (PP), Project Monitoring and Control (PMC), Requirements Management (REQM), Configuration Management (CM), and Process and Product Quality Assurance (PPQA). This research uses SCAMPI C with PIID tools and Quantitative Assesment concept to do the appraisal. Proposal of software process improvement is designed by using IDEAL framework.

Result of this research is a measurement of quality of software development process in PT XYZ and the software process improvement proposal for PT XYZ to be implemented so the Value Proposition that is stated will be fulfilled."

"[ABSTRAKBadan Pusat Statistik merupakan lembaga pemerintah non kementrian yang bertugas untuk menyediakan data dan informasi statistik yang berkualitas Salah satu caranya adalah dengan menjamin tahapan pengolahan berjalan baik Untuk menjamin tahapan pengolahan berjalan dengan baik proyek pengembangan perangkat lunak diharapkan tepat waktu dengan produk perangkat lunak yang memiliki minimal failure Akan tetapi sampai sekarang masalah keterlambatan dan failure terhadap produk masih ada Untuk mengatasi permasalahan ini diperlukan suatu langkah perbaikan Langkah awal untuk melakukan perbaikan dengan mengetahui tingkat kemapanan organisasi dalam mengelola proyek pengembangan perangkat lunak Penelitian ini bertujuan untuk mengevaluasi tingkat kemapanan proses pengembangan perangkat lunak Subdit IPD Tingkat kemapanan proses ini selanjutnya dapat digunakan sebagai acuan dalam melakukan perbaikan proses pengembangan perangkat lunak Penelitian ini menggunakan kerangkat kerja CMMI DEV pendekatan continuous panduan appraisal SCAMPI C dan panduan perbaikan proses dengan model IDEAL Penelitian ini dibatasi hanya sampai tahap melakukan evaluasi tingkat kemapanan dan perumusan perbaikan proses pengembangan perangkat lunak Berdasarkan hasil penelitian dapat disimpulkan bahwa organisasi masih dinyatakan pada tingkat kapabilitas incomplete IPD disarankan menerapkan rekomendasi yang telah diusulkan Penerapan rekomendasi tersebut diharapkan dapat mengatasi lebih dari 70 kelemahan pada process area PP PMC RQM CM PPQA dan 33 untuk VER.

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ABSTRACTStatistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER , Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ]"

"[ABSTRAKBadan Pusat Statistik merupakan lembaga pemerintah non kementrian yang bertugas untuk menyediakan data dan informasi statistik yang berkualitas Salah satu caranya adalah dengan menjamin tahapan pengolahan berjalan baik Untuk menjamin tahapan pengolahan berjalan dengan baik proyek pengembangan perangkat lunak diharapkan tepat waktu dengan produk perangkat lunak yang memiliki minimal failure Akan tetapi sampai sekarang masalah keterlambatan dan failure terhadap produk masih ada Untuk mengatasi permasalahan ini diperlukan suatu langkah perbaikan Langkah awal untuk melakukan perbaikan dengan mengetahui tingkat kemapanan organisasi dalam mengelola proyek pengembangan perangkat lunak Penelitian ini bertujuan untuk mengevaluasi tingkat kemapanan proses pengembangan perangkat lunak Subdit IPD Tingkat kemapanan proses ini selanjutnya dapat digunakan sebagai acuan dalam melakukan perbaikan proses pengembangan perangkat lunak Penelitian ini menggunakan kerangkat kerja CMMI DEV pendekatan continuous panduan appraisal SCAMPI C dan panduan perbaikan proses dengan model IDEAL Penelitian ini dibatasi hanya sampai tahap melakukan evaluasi tingkat kemapanan dan perumusan perbaikan proses pengembangan perangkat lunak Berdasarkan hasil penelitian dapat disimpulkan bahwa organisasi masih dinyatakan pada tingkat kapabilitas incomplete IPD disarankan menerapkan rekomendasi yang telah diusulkan Penerapan rekomendasi tersebut diharapkan dapat mengatasi lebih dari 70 kelemahan pada process area PP PMC RQM CM PPQA dan 33 untuk VER Kata kunci Badan Pusat Statistik tingkat kemapanan perbaikan proses pengembangan perangkat lunak CMMI DEV appraisal SCAMPI.

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ABSTRACTStatistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER , Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ]"

"Proses perangkat lunak memainkan peranan penting dalam menghadapi kompleksitas yang ada dalam pengembangan perangkat lunak. Dalam lingkungan proyek, proses membantu perbaikan dalam memberikan perangkat lunak yang berkualitas tinggi dalam waktu dan biaya yang tepat. Penelitian ini melakukan penilaian terhadap kematangan proses Scrum dalam lingkungan proyek dalam organisasi pengembang perangkat lunak dengan studi kasus PT. Badr Interactive. Penilaian proses dilakukan menggunakan Standard CMMI Appraisal Method for Process Improvement SCAMPI kelas C berbasis Scrum Maturity Model yang sudah diperbarui.Dari hasil penilaian, rekomendasi perbaikan disusun berdasarkan Lewin's Force Field Model dalam manajemen perubahan untuk membantu implementasi proses Scrum di proyek menjadi lebih baik lagi dan meningkatkan kemungkinan tingkat kesuksesan proyek di organisasi.Hasil penilaian menggunakan Scrum Maturity Model level 2 dan level 3 memperlihatkan PT. Badr Interactive mendapatkan level kematangan 1 dengan nilai pencapaian sebesar 89.58 Fully Achieved untuk area tujuan 2.1 Basic Scrum Management, 85.71 Largely Achieved untuk area tujuan 2.2 Software Requirements Engineering, 88.89 Fully Achieved untuk area tujuan 3.1 Customer Relationship Management, dan 60.52 Largely Achieved untuk area tujuan 3.2 Iteration Management. Selanjutnya 16 rekomendasi perbaikan dibuat untuk mencapai kematangan proses Scrum yang lebih tinggi berdasarkan Scrum Maturity Model di proyek perangkat lunak lain berikutnya.

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Software process plays important role to face the complexity in developing software. In project environment, process helps improving in delivering high quality software in defined time and cost. This research appraised Scrum process maturity in project environment in software organization with case study PT. Badr Interactive. The process appraisal is done using Standard CMMI Appraisal Method for Process Improvement SCAMPI class C based on revised Scrum Maturity Model.

From the appraisal result, recommendation for improvement is developed based on Lewin's Force Field Model in change management to help the Scrum process implementation better and increase the chance of project success rate in the organization.

The result using Scrum Maturity Model level 2 and level 3 revealed that PT. Badr Interactive reached maturity level 1 with achievement score of 89.58 Fully Achieved for goal area 2.1 Basic Scrum Management, 85.71 Largely Achieved for goal area 2.2 Software Requirements Engineering, 88.89 Fully Achieved for goal area 3.1 Customer Relationship Management, and 60.52 Largely Achieved for goal area 3.2 Iteration Management. From this result, 16 recommendations for improvement are created to achieve higher Scrum process maturity based on Scrum Maturity Model in the next software projects."

"Perbaikan proses pengembangan perangkat lunak dilakukan di Popbox dengan tujuan melakukan evaluasi dan memberikan rancangan aksi untuk perbaikan proses pengembangan perangkat lunak. Diharapkan rancangan aksi perbaikan yang telah disusun, dapat mengatasi keterlambatan pengembangan perangkat lunak di Popbox. Pada tahap awal, dilakukan analisis dan didapatkan faktor-faktor yang mungkin menjadi penyebab keterlambatan implementasi perangkat lunak yang sering terjadi di Popbox, lalu ditemukan juga beberapa akar masalah yang menyebabkan keterlambatan. Setelah itu dilakukan pemeringkatan menggunakan analytical hierarchy process (AHP) terhadap akar-akar masalah tersebut, untuk mengetahui akar masalah yang paling prioritas. Setelah itu didapatkan tiga akar masalah yang paling prioritas, yaitu belum ada standar baku pengembangan perangkat lunak, perubahan permintaan di tengah proyek yang sedang berjalan, dan kebutuhan di awal yang kurang jelas / terdefinisi dengan baik.Penelitian ini berfokus untuk menyelesaikan ketiga akar masalah tersebut. Untuk dapat mengatasi masalah tersebut peneliti menggunakan software process improvement (SPI). Kerangka kerja SPI yang digunakan dalam penelitian ini adalah CMMI-Dev V.1.3 dengan proses appraisal menggunakan SCAMPI-C dan pendekatan continous representation serta menggunakan tahapan model PDCA. Hasil penilaian yang dilakukan pada 46 specific practice yang terdapat pada process area PP, PMC, REQM, RD dan OPD menunjukan bahwa Popbox telah memenuhi 11 specific practice pada lima process area tersebut. Terdapat 40 kelemahan pada 35 specific practice yang belum terpenuhi oleh Popbox, sehingga dapat disimpulkan Popbox belum mencapai capability level 1 pada kelima process area yang dipilih. Untuk mengatasi kelemahan tersebut peneliti menyusun 21 rancangan aksi yang dikategorikan ke dalam lima kategori process area. Urutan pelaksanaan rancangan aksi dilakukan berdasarkan hasil pemrioritasan kategori rancangan aksi yang didapatkan melalui proses pemrioritasan menggunakan AHP. Urutan pelaksanaan rancangan aksi dari yang pertama adalah PP, OPD, RD, PMC dan yang terakhir adalah REQM.

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Improvements to the software development process are carried out in Popbox with the aim of evaluating capability levels and providing action design to improve the software development process. It is expected that the draft action design that has been prepared, can overcome the delay in software development in Popbox. In the initial stage, an analysis was carried out and the researcher found factors that might be the cause of delays in software delivery that often occur in Popbox, then the researcher also found some of the root causes of the delay. After that the researcher conducted a ranking using the analytical hierarchy process (AHP) on the root of the problem, to find out the root of the most priority problem. After that, three of the most priority root problems are obtained, namely there is no standard software development standard, changes in demand in the middle of the ongoing project, and the initial needs that are less clear / well defined.

This study focuses on resolving the three roots of the problem. To be able to overcome this problem researcher used software process improvement (SPI). The SPI framework used in this study is CMMI-Dev V.1.3 with the appraisal process using SCAMPI-C and continuous representation approaches and also using the stages of the PDCA model. The results of the assessment conducted on 46 specific practices found in the process area of PP, PMC, REQM, RD and OPD showed that Popbox had fulfilled 11 specific practices in the five process areas. There are 40 weaknesses in 35 specific practices that have not been fulfilled by Popbox, so it can be concluded that Popbox has not achieved capability level 1 in the five selected process areas. To overcome these weaknesses researcher compiled 21 action design that were categorized into five process area categories. The order of implementation of the action design is based on the results of prioritizing the action design categories obtained through the prioritization process using AHP. The order of implementation of the action design from the first is PP, OPD, RD, PMC and the last is REQM."

"PT XYZ merupakan perusahaan jasa konsultasi dan penyedia aplikasi, saat ini PT XYZ belum memiliki standar baku dalam proses pengembangan perangkat lunak. Berdasarkan analisis tahap awal yang dilakukan, hal tersebut menyebabkan tidak tercapainya 12% target waktu penyelesaian proyek. Maka untuk menyelesaikan permasalahan tersebut PT XYZ perlu meningkatkan proses pengembangan perangkat lunak dengan standar baku proses pengembangan perangkat lunak yaitu dalam penelitian ini menggunakan CMMI Dev 1.3. Tujuan penelitian ini adalah untuk menggambarkan tingkat kematangan dari aktivitas pengembangan perangkat lunak saat ini. Sehingga, menghasilkan rekomendasi peningkatan proses pengembangan peragkat lunak yang tepat bagi PT XYZ. Untuk menghasilkan rekomendasi maka dilakukan penilaian dengan metode SCAMPI-C dan pendekatan continuous representation, dengan pemilihan area proses penilaian menggunakan CMMI Roadmap. Penilaian dilaksanakan dengan metode PIID, kemudian dibuat skala prioritas dari rekomendasi yang dihasilkan dengan metode AHP. Penelitian ini menghasilkan capability level 0 dengan 3 practice yang terpenuhi dan 37 practice yang tidak terpenuhi dari 5 area proses yang terdapat pada project roadmap yaitu PP, PMC, REQM, CM, dan PPQA. Sehingga target yang akan dicapai adalah capability level 1. Dari 37 practice yang tidak terpenuhi untuk mancapai capability level 1 dibuat rekomendasi pada setiap practice dengan urutan prioritas pelaksanaan, sesuai hasil AHP, yaitu PP, REQM, PMC, CM, PPQA. Terakhir dilakukan validasi direktur dengan hasil rekomendasi semua 37 practice akan dilaksanakan.

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PT XYZ is a consulting firm and application provider. PT XYZ does not have a standard in the software development process. Based on the initial analysis, this causes a delay of 12% of the project completion time target. So to solve these problems, PT XYZ needs to improve the software development process with the standard software development process, namely in this study using CMMI Dev 1.3. This study aims to determine the capability level and produce recommendations for improving the software development process that is right for the company. To make recommendations, conduct an assessment using the SCAMPI-C method assisted by PIID. The approach used is continuous representation, selecting the assessment process area according to the CMMI Roadmap, namely the project roadmap with PP, PMC, REQM, CM, and PPQA process areas. The result of this study is the ability level 0, with three practices meeting and 37 not meeting the five assessment process areas. So that it can determine the target it wants to achieve is level one of capability. To reach level one of capability, make recommendations from 37 practices that are unmet. Next, make a priority order of recommendations using AHP with the results of PP, REQM, PMC, CM, and PPQA. Finally, the Director validates the results of all recommendations that will implement by generating all recommendations from 37 practices that will implement."