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"ABSTRAKBenevolence value, yang berfokus pada kesejahteraan orang-orang terdekat dalaminteraksi sehari-hari, merupakan salah satu prediktor efektivitas pemimpin yangkuat. Namun, mekanisme bagaimana benevolence value memengaruhi efektivitaspemimpin masih belum cukup jelas. Sejumlah studi mengindikasikan bahwabenevolence value berhubungan secara langsung dengan efektivitas pemimpin.Meskipun demikian, riset terdahulu lainnya menunjukkan potensi leader-memberexchange (LMX) sebagai mediator hubungan antara benevolence value danefektivitas pemimpin. Penelitian ini bertujuan untuk menguji apakah LMXmemediasi hubungan antara benevolence value dan efektivitas pemimpin.Benevolence value penting diteliti khususnya pada pemimpin di Indonesia, yangkental dengan budaya kolektivisme, karena dengan kualitas benevolence value,pemimpin dapat membentuk dan menjalin hubungan yang hangat denganbawahannya. Untuk menghindari common method bias, penelitian ini memerolehdata variabel dari dua sumber responden yang berbeda (pemimpin dan bawahan).Data diperoleh dari 131 pasang responden di industri perhotelan di Bali. Seluruhalat ukur yang digunakan merupakan hasil adaptasi dari alat ukur sebelumnyadengan reliabilitas antara 0,78-0,95. Hasil analisis regresi menggunakanPROCESS mengungkapkan bahwa LMX memediasi penuh hubungan antarabenevolence value dan efektivitas pemimpin, menunjukkan bahwa pengaruh daribenevolence value akan terlihat apabila bawahan memersepsi adanya kualitashubungan yang baik dengan pemimpinnya. Implikasi dari hasil penelitian inididiskusikan lebih lanjut.

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ABSTRACTBenevolence value, which focuses on the welfare of close others in everydayinteraction, is a powerful source of leader effectiveness. However, the mechanismof how benevolence value influences leader effectiveness is still unclear. Somestudies have indicated that benevolence value directly affect leader effectiveness,while other scholars argue for the potential of leader-member exchange (LMX) asa mediator of the relationship between benevolence value and leadereffectiveness. This current research aims to investigate whether LMX mediatesthe relationship between benevolence value and leader effectiveness. Benevolencevalue is especially important in Indonesia, which characterized by highcollectivism, because it intends to build and maintain a warm relationship withsubordinates. To limit common method bias, we used two different sources ofdata (leader and subordinate) for the variables. Data was collected from 131 pairsof respondents in hotel industries in Bali. All scales were adapted from previouslyused scale, and the reliability scores are ranging from .78 to .95, suggesting verygood scales. Using the regression analysis with PROCESS, results reveal that therelationship between benevolence value and leader effectiveness is fully mediatedby LMX, suggesting that the impact of benevolence value may only occur ifsubordinate perceive and feel a good relationship with their leaders. Theimplications of these results are discussed."

"Carok merupakan tradisi masyarakat Madura yang digunakan untuk menyelesaikan konflik. Carok dilakukan dengan adu duel (menggunakan senjata celurit) hingga ada korban yang mati atau luka berat. Faktor penyebab terjadinya carok antara lain perempuan, warisan, dendam lama, dan sengketa tanah. Penelitian ini bertujuan menganalisis budaya carok dalam sudut pandang etika. Metode penelitian yang digunakan adalah metode kualitatif, kepustakaan, Thought Experiments. Kerangka teori dari penelitian ini yaitu pedekatan etika Joseph Butler tentang egoism, benevolence, and conscience. Teori tersebut digunakan dalam menjelaskan tindakan moral dalam carok. Hasil dari penelitian ini adalah bahwa terdapat penyimpangan dalam carok; pertama, tidak ada perjanjian yang ditentukan bersama; kedua, tidak mengutamakan musyawarah dengan tujuan damai; ketiga, hanya atas dasar emosi dan nafsu; ke empat, perbedaan pandangan; ke lima, tidak menggunakan senjata celurit sebagai salah satu aturan dalam carok. Dari sudut pandang Joseph Butler, seseorang yang melakukan carok karena ia tidak dapat merefleksikan pikirannya sehingga nafsu dan doronggan lain diluar kehendak menguasainnya. Butler memberikan solusi terhadap tindakan carok, yaitu konsep self-love yang merupakan bagian dari hati nurani yang mengatur segala tindakan. Jadi, ketika ingin melakukan carok, setiap orang harus mempertimbangakan pilihan yang lain berdasarkan hati nurani.

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Carok is a tradition of Madurese people who are used to resolve conflicts. Carok is carried out by dueling (using sickle weapons) until there are victims who die or are seriously injured. Factors causing carok include women, inheritance, old revenge, and land disputes. This study aims to analyze carok culture in an ethical perspective. The research method used is qualitative methods, literature, Thought Experiments. The theoretical framework of this study is Joseph Butlers ethical approach to egoism, benevolence, and conscience. The theory is used in explaining moral actions in carok. The results of this study are that there are deviations in carok; first, there is no agreement that is determined jointly; second, do not prioritize deliberations with peaceful purposes; third, only on the basis of emotion and lust; fourth, different views; fifth, not using celurite weapons as one of the rules in carok. From the point of view of Joseph Butler, someone who does carok because he cannot reflect his mind so that lust and other impulses are beyond the will to master it. Butler provides a solution to carok actions, namely the concept of self-love which is part of a conscience that governs all actions. So, when you want to do carok, everyone must consider other choices based on conscience."

"Industri garmen saat ini menghadapi tantangan cukup besar dalam memenuhi permintaan buyer dari luar negeri. Tren fast fashion membuat siklus produksi garmen menjadi lebih pendek dan membuat pabrik garmen harus bekerjasama dengan suplier yang dapat diandalkan, terutama suplier benang jahit, untuk memenuhi kebutuhan produksi di pabrik garmen dalam waktu singkat. Penelitian ini menekankan pentingnya membangun kemitraan strategis antara pabrik garmen dan suplier benang jahit dalam kerangka hubungan pemasaran B2B untuk memastikan rantai pasok yang efektif dan berkesinambungan. Penelitian terdahulu menyatakan terdapat pengaruh positif antara commitment, trust, dan Relative dependence terhadap customer satsifaction dan customer loyalty dalam hubungan distributor dan seller. Penelitian ini membangun model untuk menganalisis lebih lanjut pengaruh faktor-faktor Affective commitment, Instrumental Commitment, Capability-based Trust, Benevolence-based Trust, dan Relative dependence untuk mencapai customer satisfaction dan customer loyalty dalam hubungan pabrik garmen dan suplier benang jahit. Metode penelitian yang digunakan adalah metode kuantitatif dengan pengumpulan data melalui survei yang dikirimkan kepada pabrik garmen yang berada di Propinsi Banten, Jawa Barat, dan DKI Jakarta. Analisis data dilakukan dengan menggunakan SmartPLS untuk menentukan hubungan antara variabel-variabel penelitian. Temuan dari penelitian ini menyatakan Affective commitment, Instrumental Commitment, Capability-based Trust, dan Benevolence-based Trust dapat meningkatkan customer satisfaction dan customer loyalty, namun relative dependendence ditemukan tidak berpengaruh signifikan terhadap customer satisfaction dan customer loyalty. Temuan ini memberikan wawasan baru bagi perusahaan dalam mengembangkan strategi bisnisnya.

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The garment industry is currently facing considerable challenges in meeting the demands of overseas buyers. The fast fashion trend has shortened garmen production cycles and forced garmen factories to work with reliable suppliers, especially sewing thread suppliers, to fulfil the production needs of garmen factories in a short period of time. This research emphasises the importance of building strategic partnerships between garmen factories and sewing thread suppliers within the framework of B2B marketing relationships to ensure an effective and sustainable supply chain. Previous research states that there is a positive influence between commitment, trust, and Relative dependence on customer satisfaction and customer loyalty in distributor and seller relationships. This study builds a model to further analyse the influence of Affective commitment, Instrumental Commitment, Capability-based Trust, Benevolence-based Trust, and Relative dependence factors to achieve customer satisfaction and customer loyalty in the relationship between garmen factories and sewing thread suppliers. The research method used is quantitative method with data collection through surveys sent to garmen factories located in Banten, West Java, and DKI Jakarta Provinces. Data analysis was conducted using SmartPLS to determine the relationship between the research variables. The findings of this study state that Affective commitment, Instrumental Commitment, Capability-based Trust, and Benevolence-based Trust can increase customer satisfaction and customer loyalty, but Relative dependence was found to have no significant effect on customer satisfaction and customer loyalty. These findings provide new insights for companies in developing their business strategies."

"Bank Neo Commerce, sebagai salah satu bank digital di Indonesia, bertujuan untuk memberikan inovasi dan solusi layanan keuangan untuk menjaga loyalitas nasabah. Penelitian ini bertujuan untuk menganalisis pengaruh perceived value dimensions yaitu perceived empathy, perceived reliability, perceived price, perceived benevolence, dan perceived competence terhadap customer satisfaction dan customer loyalty pada pengguna bank digital Neo Commerce. Penelitian ini menggunakan pendekatan kuantitatif dan teknik purposive sampling dengan menyebarkan kuesioner melalui Google Form kepada 100 responden yang merupakan pengguna bank digital Neo Commerce, berusia minimal 17 tahun/sudah memiliki KTP, dan telah melakukan transaksi pada aplikasi Neobank minimal dua kali dalam enam bulan terakhir. Analisis deskriptif dan uji regresi menggunakan SPSS digunakan dalam menganalisis data. Temuan penelitian menunjukkan bahwa perceived value dimensions berpengaruh secara signifikan terhadap customer satisfaction dan customer loyalty serta customer satisfaction berpengaruh secara signifikan terhadap customer loyalty pada pengguna bank digital Neo Commerce di Jabodetabek. Lebih lanjut, dimensi dari perceived value dimensions yaitu perceived reliability, perceived price, dan perceived benevolence ditemukan memiliki pengaruh terhadap customer satisfaction, sedangkan customer loyalty dipengaruhi oleh dimensi perceived price, perceived benevolence, dan perceived competence.

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Bank Neo Commerce, as one of the digital banks in Indonesia, aims to provide innovation and financial service solutions to maintain customer loyalty. This research aims to analyze the influence of perceived value dimensions, namely perceived empathy, perceived reliability, perceived price, perceived benevolence, and perceived competence, on customer satisfaction and customer loyalty among users of Neo Commerce Digital Bank. The study uses a quantitative approach and purposive sampling technique by distributing questionnaires via Google Form to 100 respondents who are Neo Commerce Digital Bank users, aged at least 17 years/possess an ID card, and have conducted at least two transactions on the Neobank application in the past six months. Descriptive analysis and regression tests using SPSS were employed in data analysis. The findings indicate that perceived value dimensions significantly influence customer satisfaction and customer loyalty, and customer satisfaction significantly influences customer loyalty among users of Neo Commerce digital bank in Jabodetabek. Furthermore, the dimensions of perceived value, namely perceived reliability, perceived price, and perceived benevolence, were found to influence customer satisfaction, whereas customer loyalty was influenced by perceived price, perceived benevolence, and perceived competence."