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"ABSTRAKBisnis film di Indonesia diperkirakan akan terus bertumbuh ke depannya. Film asing masih menjadi mesin pendorong bisnis film di Indonesia. Salah satu film asing yang konsisten memperoleh pendapatan besar di Indonesia adalah film-film Marvel Cinematic Universe. Ini membuktikan bahwa brand merupakan hal yang penting. Untuk memastikan suksesnya strategi membangun brand yang kuat, penting bagi perusahaan untuk memahami brand equity. Penelitian ini bertujuan untuk mencari tahu efek dari brand equity terhadap tanggapan konsumen yaitu price premium, brand extension, brand preference, dan purchase intention, serta efek dari dimensi brand equity yaitu brand awareness, perceived quality, brand associations, dan brand loyalty terhadap brand equity. Penelitian ini meneliti sebanyak 390 responden yang pernah mendengar tentang Marvel dan setidaknya pernah menonton dua film Marvel Cinematic Universe dalam tiga tahun terakhir. Hasil dari penelitian ini membuktikan pengaruh signifikan dari brand awareness terhadap perceived quality dan brand associations, perceived quality dan brand associations terhadap brand loyalty, brand loyalty terhadap brand equity, brand equity terhadap price premium, brand extension, brand preference, dan purchase intention, serta brand preference terhadap purchase intention. Penelitian ini tidak menemukan adanya pengaruh signifikan dari perceived quality dan brand associations terhadap brand equity.

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ABSTRACTMovie business in Indonesia is expected to continue to grow. Foreign films are still the driving force of the movie business in Indonesia. One of the foreign films that consistently earning huge revenues in Indonesia is Marvel Cinematic Universe films. This proves that brand is important. To ensure the success of building a strong brand, it is important to understand brand equity. This study aims to find out the effects of brand equity on consumer responses, which consisted of price premium, brand extension, brand preference, and purchase intention, and the effects of brand equity dimension, which consisted of brand awareness, perceived quality, brand associations, and brand loyalty to brand equity. This study examined 390 respondents who have heard of Marvel and have seen at least two Marvel Cinematic Universe movies in the last three years. The results of this study proves the significant impact of brand awareness on perceived quality and brand associations, perceived quality and brand associations to brand loyalty, brand loyalty to brand equity, brand equity to price premium, brand extension, brand preference and purchase intention, an also brand preference to purchase intention. This study found no significant effect of perceived quality and brand associations to brand equity."

"Iklan media sosial merupakan strategi promosi yang memberikan peluang bagi pemasar untuk menciptkan dan memperkuat ikatan antara perusahaan dengan konsumen muslim, terutama disaat Ramadhan dan Idul Fitri. Grab merupakan salah satu perusahaan yang mengeluarkan iklan saat Ramadhan dan Idul Fitri di media sosial YouTube. Persepsi konsumen terhadap iklan media sosial sangat penting bagi perusahaan untuk mengevaluasi iklan yang ditayangkan. Persepsi tersebut dapat dilihat melalui faktor-faktor yang terdapat pada nilai iklan. Penelitian ini bertujuan untuk mengetahui pengaruh faktor-faktor nilai iklan yaitu informativeness, entertainment, dan credibility terhadap sikap konsumen muslim dan tanggapan perilaku konsumen muslim terhadap iklan media sosial. Survei daring dilakukan kepada konsumen Muslim Indonesia yang pernah melihat iklan Grab edisi Ramadhan dan Idul Fitri di YouTube. Analisis data pada penelitian ini menggunakan software SPSS dan Lisrel dengan metode pengolahan data Structural Equation Modelling (SEM) untuk menguji variable pada penelitian terhadap 177 responden. Hasil penelitian menunjukkan bahwa terdapat hubungan yang signifikan antara entertainment dan credibility terhadap nilai iklan media sosial, sedangkan hubungan antara informativeness terhadap nilai iklan tidak signifikan. Hubungan signifikan juga terdapat pada sikap konsumen pada iklan media sosial terhadap tanggapan perilaku konsumen. Selain itu peran moderasi dari reputasi perusahaan tidak berpengaruh.

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Social media advertising is a promotional strategy that provides opportunities for marketers to create and strengthen bonds between companies and Muslim consumers, especially during Ramadan and Eid. Grab is one of the companies that issue advertisements during Ramadan and Eid on YouTube social media. Consumer perception of social media advertising is very important for companies to evaluate the advertisements that are displayed. This perception can be seen through the factors contained in the advertising value. This study aims to determine the effect of advertising value factors, namely informativeness, entertainment, and credibility on Muslim consumer attitudes and Muslim consumer behavior responses to social media advertising. An online survey was conducted on Indonesian Muslim consumers who had seen the Ramadan and Eid edition Grab ads on YouTube. Data analysis in this study used SPSS and Lisrel software with Structural Equation Modeling (SEM) data processing methods to test variables in the study of 177 respondents. The results showed that there was a significant relationship between entertainment and credibility on the value of social media advertising, while the relationship between informativeness and advertising value was not significant. A significant relationship is also found in consumer attitudes on social media advertising on consumer behavioral responses. In addition, the moderating role of the company's reputation has no effect."

"Tesis ini membahas pengaruh tipe produk (produk hedonis dan produk utilitarian) dan kategori penyebab (layanan kemanusiaan, kesehatan, perlindungan hewan dan lingkungan) terhadap respon konsumen dalam penawaran cause related marketing pada mahasiswa LP3I cabang Cikarang. Penelitian ini adalah penelitian kuantitatif dengan desain eksperimen. Hasil penelitian menunjukan bahwa produk hedonis memberi respon yang positif daripada produk utilitarian pada penawaran cause-related marketing. Sedangkan pada kategori penyebab layanan kemanusiaan dan kesehatan mendapatkan respon lebih baik dibandingkan kategori penyebab perlindungan hewan dan lingkungan. Namun, pada kategori penyebab kesehatan yang dibandingkan dengan kategori penyebab hewan, respon partisipan tidak signifikan. Untuk interaksi antara tipe produk dan kategori penyebab, hanya niat membeli yang berpengaruh secara signifikan. Disarankan untuk melaksanakan penelitian lanjutan dengan melihat tipe produk pada sudut pandang harga dan fungsi produk. Dan untuk kategori penyebab menggunakan merek yang fiktif agar mengurangi efek kekuatan dari merek LSM/NGO.

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This thesis is discussing the effect of product type (the hedonistic products and the utilitarian products) and cause category (human services, health, animals and environmental protection) toward consumer responses in the cause-related marketing offers of the students LP31, Cikarang. It was a quantitative research by the experimental research design. The result showed that the hedonistic products gave a positive response than the utilitarian products in the cause-related marketing offers. Meanwhile, in the human services cause and health category got a better response rather than the animals and environmental protection cause category. However, in the category of health cause compared to animals cause, the participants' response was not significant. In term of interaction between the product type and the cause category, there was only the purchase intentions which affected significantly. Therefore, it is suggested to do the advanced research by using several hedonistic and utilitarian products. Whereas for cause category uses blind brand for reduce to effect of strength NGO brands."