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"Adanya kebutuhan untuk melakukan pekerjaan secara work from office ini mendorong para karyawan untuk melakukan perjalanan di masa pandemi. Adanya kebutuhan perjalanan ini mendorong penggunaan moda transportasi umum. Selain itu, penggunaan moda transportasi umum menjadi kebutuhan prioritas dalam melakukan perjalanan jika tidak memiliki moda transportasi pribadi. Survei kuesioner dilakukan untuk mengetahui profil demografis para karyawan sebagai pengguna moda transportasi umum. Analisis deskriptif digunakan untuk menjelaskan bagaimana perilaku perjalanan yang terbentuk oleh karyawan work from office pada masa pandemi. Analisis statistik partial least square digunakan untuk melihat hubungan antara variabel karakteristik pelaku perjalanan, karakteristik perjalanan, dan kualitas moda transportasi umum terhadap perilaku perjalanan. Perilaku perjalanan yang terbentuk pada penelitian ini menunjukkan bahwa perilaku perjalanan dipengaruhi oleh adanya penyesuaian frekuensi perjalanan sesuai dengan kebutuhan dan dominasi pemilihan moda transportasi umum adalah Kereta Rel Listrik (KRL) dan moda transportasi lanjutan berjalan kaki dan ojek online. Setelah dilakukan analisis partial least square, diketahui bahwa perilaku perjalanan dipengaruhi oleh karakteristik pelaku perjalanan dan kualitas moda transportasi umum sementara karakteristik perjalanan tidak berpengaruh terhadap perilaku perjalanan.

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The need to do work from office encourages employees to travel during the pandemic. This need for travel encourages the use of public transportation modes. In addition, the use of public transportation is a priority when traveling if you do not have a private mode of transportation. A questionnaire survey was conducted to determine the demographic profile of the employees as users of public transportation modes. Descriptive analysis is used to explain how travel behavior is formed by work from office employees during the pandemic. Statistical analysis of partial least squares was used to see the relationship between the variables of travellers' characteristics, travel characteristics, and the quality of public transportation modes on travel behavior. The travel behavior formed in this study shows that travel behavior is influenced by the adjustment of the frequency of travel according to the needs and dominance of the choice of public transportation modes, namely Electric Rail Train (KRL) and advanced modes of transportation on foot and online motorcycle taxis. After doing a partial least square analysis, it is known that travel behavior is influenced by the characteristics of travellers and the quality of public transportation modes while travel characteristics have no effect on travel behavior."

"Pandemi COVID-19 yang saat ini dihadapi oleh seluruh negara telah mengubah roda kehidupan pekerja di seluruh sektor. Menjaga performa kerja tetap dalam kualitas yang baik diperlukan dalam meningkatkan kinerja perusahaan. Salah satu cara yang dianggap penting untuk menjaga performa tenaga kerja adalah dengan adanya dukungan sosial secara sukarela yang diterima dari sesama rekan kerja atau yang disebut dengan Organizational Citizenship Behavior (OCB). Penelitian ini menguji pengaruh kepuasan kerja dan religiositas terhadap perilaku OCB. Dengan teknik pengambilan sampel purposive sampling menghasilkan total responden sebanyak 416 pekerja yang berdomisili di Bogor, Depok, Tangerang, dan Bekasi (Jakarta dan Jawa Barat). Data penelitian dianalisis menggunakan PLS-SEM (Partial Least Square-Structural Equation Model) dengan perangkat lunak SmartPLS. Hasil penelitian ini tidak dapat membuktikan pengaruh langsung religiositas terhadap perilaku OCB tenaga kerja. Selain itu, dalam kondisi pandemi COVID-19 yang mengharuskan sebagian besar tenaga kerja untuk bekerja dengan sistem Work From Home (WFH) nyatanya tidak menunjukkan pengaruh yang signifikan pada hubungan religiositas terhadap perilaku OCB, sedangkan pekerja Work From Office (WFO) terbukti lebih menunjukkan perilaku OCB yang dipengaruhi oleh tingkat religiositasnya. Penelitian ini diharapkan dapat menjadi gambaran pentingnya meningkatkan kepuasan kerja yang membuat tenaga kerja merasa lebih bersedia dan sadar untuk melakukan perbuatan tolong menolong kepada sesama rekan kerja selama pandemi COVID-19.

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Pandemic COVID-19 that is currently being faced by all countries has changed the wheels of workers' lives in all sectors. Keeping work performance in good quality is needed in improving company performance. One way that is considered important to maintain the performance of the workforce is by voluntary social support received from co-workers or what is called Organizational Citizenship Behavior (OCB). This study examines the effect of job satisfaction and religiosity on OCB behavior. With purposive sampling technique, the total number of respondents is 416 workers who live in Bogor, Depok, Tangerang, and Bekasi (Jakarta and West Java). Data were analyzed using PLS-SEM (Partial Least Square-Structural Equation Model) with software SmartPLS. This study does not prove the direct influence of religiosity on the OCB’s employee. In addition, in the pandemic situation, which requires most of the employees to work with the Work From Home (WFH) system, it does not show a significant effect on the relationship of religiosity to OCB behavior, while Work From Office (WFO) workers are proven to show more helping behavior that influenced by the level of their religiosity. This research is expected to be an illustration how important for increasing job satisfaction that will makes the workers more aware and willing to take actions to help co-workers during the COVID-19 pandemic."

"Latar belakang. Pandemi Covid-19 membawa perubahan yang dilakukan pemerintah untuk menekan penyebaran Covid-19 sehingga diberlakukan aturan Work From Home (WFH) bagi dunia kerja. Saat kasus Covid-19 mulai menurun, perkantoran perlahan mulai kembali ke Work From Office (WFO). Perubahan sebelum dan selama pandemi Covid-19 menimbulkan tekanan yang membuat persepsi tertentu terhadap stres dan stressor kerja setiap saat.Metode. Penelitian dilakukan di Kantor Pelayanan Pajak Tangerang dengan menggunakan metode campuran, metode kuantitatif digunakan untuk mendapatkan gambaran deskriptif stres kerja dan stresor menggunakan kuesioner SV-NBJSQ (Short Version New Brief Job Stres Questionnaire) versi bahasa Indonesia dan metode kualitatif dengan wawancara mendalam semi terstruktur untuk mendapatkan gambaran persepsi pekerja terhadap stres kerja dan stresor di masa sebelum dan selama pandemi Covid-19.Hasil. Prevalensi stres kerja saat WFO masa pandemi Covid-19 sebesar 28%, dengan gejala stres kerja yaitu kurangnya vigor sebesar 18.3 %, kelelahan 12.2%, kecemasan 9.8%, dan stres reaksi fisik 3.7%. Hasil stresor kerja adalah tuntutan emosional 31.7%, konflik peran 28 % , keseimbangan kerja negatif  24.4%, dan kelebihan beban kuantitatif 15.4%. Didapatkan kategori persepsi stres dan stresor kerja di masa sebelum pandemi Covid-19, WFH dan WFO masa pandemi Covid-19 sesuai dengan kata kuncinya.Kesimpulan. Wawancara mendalam dapat menggali jawaban kuesioner tentang gejala stres yang ada dan penyebab stres yang mendasarinya. Terdapat perbedaan dan persamaan persepsi stres dan stresor kerja pada pekerja pelayanan publik saat sebelum dan selama pandemi Covid-19 yang selanjutnya dapat menjadi pertimbangan bagi perusahaan yang akan terus dapat mengalami perubahan akibat pandemi Covid-19 yang masih belum berakhir.

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Background. The Covid-19 pandemic has brought changes  that made by the government to suppress the spread of Covid-19 so that Work From Home (WFH) regulation were held for the world of work. As  Covid-19 cases began to decline, offices slowly began going back to the Work From Office (WFO). Changes before and during the Covid-19 pandemic created a pressure that made certain perceptions of stress and work stressors at all times.

Method. The research was carried out at the Tax Service Office in Tangerang using a mixed method where quantitative methods are used to get a descriptive picture of work stress and stressors using the Indonesian version of the SV-NBJSQ ( Short Version New Brief Job Stres Questionnaire) and qualitative methods with semi-structured in-depth interviews to obtain in period before, during the WFH, along with the WFO Covid-19 pandemic to workers in public service offices.

Results. The prevalence of work stress during WFO during the Covid-19 pandemic was 28%, with the results of work stress in the form of low vigor of 18.3%, fatigue of 12.2%, anxiety of 9.8%, stress of physical reactions 3.7%. The results of work stressors are emotional demands 31.7%, role conflict 28%, negative work balance 24.4%, and quantitative load 15.4%. The categories of perception stress and work stressors were obtained before the Covid-19 pandemic, WFH and WFO during the Covid-19 pandemic according to the keywords.

Conclusion. In-depth interviews could explore the questionnaire answers about existing stress symptoms and the underlying stressors. There are differences and similarities between perceptions of stress and work stressors for public service workers before, and during the Covid-19 pandemic which could then be a factor of consideration for companies that will necessarily continue to experience changes due to the Covid-19 pandemic which currently is still happening."